Servicenow business analyst Work, Jobs in London, Eng (with Salaries)

ServiceNow Business Analyst
Capgemini Sogeti —London
- Hybrid work
- AWS
- Agile
- Communication skills
7d
ServiceNow Business Analyst
Capgemini —London
- Hybrid work
- AWS
- Agile
- Communication skills
Lead ServiceNow Business Process Consultant / Business Analyst
Cognizant —London
- Full-time
- Hybrid work
IT Business Support Analyst
The Lancashire Group —London
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
Quick apply
6d
ServiceNow Platform Support Analyst
Computacenter —Hatfield
- Full-time
- Hybrid work
- Communication skills
TECHNICAL ANALYST - SERVICENOW
Laing O'Rourke —Dartford
- Continuous improvement
- IT
- Communication skills
DCW Business Analyst
Barclays —London
- Analysis skills
- AI
Finance Systems Support Analyst (6 month fixed-term contract) - London or Athens
Stephenson Harwood LLC —London
- SQL
- Accounting
- Organisational skills
5d
Application Support Analyst
Simon & Schuster —London
- From £38,000 a year
- Full-time
- SQL
- Analysis skills
Quick apply
Data and Business Analyst
PJT Partners —London
- Full-time
- Azure
- Data analysis skills
- SQL
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
ServiceNow Business Process Consultant
SoftwareONE —London
- Data analysis skills
- English
- Master's degree
Graduate Trading Support Analyst
Trayport —London
- Full-time
- No degree
- APIs
- Communication skills
Support Analyst
Trayport —London
- Full-time
- No degree
- APIs
- Communication skills
ServiceNow Configuration Analyst
Currys —London
- Full-time
- Hybrid work
- Analysis skills
- IT
Systems Analyst
FDM Group —London
- Hybrid work
- Azure
- SQL
- Accounting
- Annual leave
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Customer service
- Windows
- Microsoft Office

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servicenow business analyst jobs near london, eng

ServiceNow Business Analyst

Capgemini Sogeti -
London

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Job details

Permanent
7 days ago

Qualifications

AWS
ServiceNow
Agile
Business requirements
Communication skills

Full job description

About the job you're considering

You will be involved in all business analysis aspects of Service Management, Service Integration and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have thorough knowledge of ServiceNow capabilities, strong stakeholder engagement skills, and the ability to translate business requirements into clear stories, process improvements and delivery outcomes in line with business needs.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

Core involvement in the analysis, design and continuous improvement of ServiceNow solutions using Service Management practices based on Capgemini and Industry standards.
Co-design new ServiceNow processes, requirements and user stories with business stakeholders and delivery teams as required.
Take ownership of defined complex business requirements and work them through to completion with the support of the ServiceNow delivery team.
Assist in estimating release level of effort and support prioritisation of requirements, scope and business value.
Leverage your extensive ServiceNow and process knowledge to ensure optimisation, compliance and adoption when IT organisations use the ServiceNow Platform.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

Experience in gathering business requirements for ServiceNow initiatives, workshop facilitation, process mapping and documentation of current/future state
Experience with writing user stories, acceptance criteria and refining backlog items
Strong stakeholder management and communication skills across business and IT teams alonwith good understanding of ServiceNow platform capabilities and out-of-box processes
Experience supporting Agile delivery, sprint ceremonies and prioritisation discussions
Testing and UAT coordination, including defect tracking and sign-off support. Experience producing reporting, status updates and business-facing documentation

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme.
As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, and
Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance and pre-employment checks

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Make it real – what does it mean for you?

you will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere®. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Make it real | www.capgemini.com

Apply Now

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servicenow business analyst jobs in london, eng

ServiceNow Business Analyst

ServiceNow Business Analyst

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ServiceNow Platform Support Analyst

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Onsite Senior Technical Analyst, IT Infrastructure Services

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Your skills and experience

We are a Disability Confident Employer

Your security clearance and pre-employment checks

Make it real – what does it mean for you?

Why you should consider Capgemini

About Capgemini

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