solution specialist Work, Jobs in london, eng (with Salaries)

Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
Quick apply
14h
Global Change & Communications Senior Specialist – Digital Products
Boston Consulting Group —London
- Full-time
- English
- Project management
- Bachelor's degree
6d
Implementation and Change Specialist
CareADHD —Canary Wharf
- £35,000 - £45,000 a year
- Hybrid work
- Project management
- Continuous improvement
- SharePoint
Quick apply
Accounting Specialist
Acting Office Limited —London
- £40,000 - £60,000 a year
- Presentation skills
- Travel
- QuickBooks
- Work from home
- Life insurance
Quick apply
EMPLOYEE RELATIONS SPECIALIST INDITEX UK
INDITEX —London
- Full-time
- Hospitality
- Bachelor's degree
- Travel
Quick apply
6d
Graduate Inside Sales Specialist
Dell Technologies —London
- £38,335 - £49,610 a year
- Sales
12d
Customer Operations Specialist
GlobalData Plc. —London
- £35,000 a year
- Full-time
Solution Specialist
Vista Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Associate
JLL —London
- Microsoft Excel
1d
AI Operations Specialist
Moss —London
- Full-time
- Hybrid work
- AI
Accounts Receivable Specialist - Contractor
SiriusPoint —London
- Communication skills
Cyber Resilience Solution Specialist (Sales)
Advania UK —London
- Hybrid work
- Azure
- Sales
- Travel
Client Service Specialist
IQVIA —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
- Customer service
14d
Freelance In-Person Event Specialist- London, UK
Visit.org —London
- Temporary
- Customer service
- English
- Travel
Quick apply
Data Administrator - 12 months FTC
Slater Gordon —London
- Full-time
- Hybrid work
- Microsoft Excel
Customer Support Specialist
Borderless —London
- Hybrid work
- Communication skills
LIMS Implementation Specialist
Magentus —London
- £45,000 - £55,000 a year
- Hybrid work
- Laboratory experience
- Annual leave
- Employee assistance programme
Associate, Events Technical Specialist
European Bank for Reconstruction and Development —London
- In-person
13d

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solution specialist jobs near london, eng

Customer Operations Specialist

Storman Software LTD -
London

Quick apply

Job details

14 hours ago

Qualifications

Customer service
Computer skills

Full job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.

What Part Will You Play?

Resolves escalated/inbound client and/or merchants technical support issues relating to point of service (POS) products, such as but not limited to dial-up card swipe terminals, standard and customized software-based systems, and provide detailed responses to resolve customer issues. Enters required and additional relevant information into databases while resolving customer issues achieving established goals and objectives for quality and productivity measures. May assist in the resolution research for new or previously unknown point of sale product issues.
Leverages knowledge of existing and/or legacy POS products and services and customer service experience to assist in the coaching/training of less knowledgeable teammates. Develops knowledgebase of newly implemented or revisions to POS products, policies, procedures, compliance and association regulations through the continued participation in on-going training and reference to online manuals. Assists less experienced Technical Customer Service Representatives with the interpretation of association guidelines, policies and compliance regulations.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent
Typically Minimum 4 Years Relevant Exp

Preferred Qualifications

Typically Minimum 6 Years Relevant Exp
Previous customer service experience with a focus on payments industry

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - As a skilled specialist, completes tasks in resourceful and effective ways.
Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.
Supervision - Proposes methods and procedures on new assignments. May be informal team leader.
Computer skills - Basic computer skills
Industry Knowledge - Ability to develop basic payments industry knowledge
Research - Basic ability to research issues and resolve customer inquiries

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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Refine Your Search

solution specialist jobs in london, eng

Customer Operations Specialist

Global Change & Communications Senior Specialist – Digital Products

Implementation and Change Specialist

Accounting Specialist

EMPLOYEE RELATIONS SPECIALIST INDITEX UK

Graduate Inside Sales Specialist

Customer Operations Specialist