Technical support representatives Work, Jobs in London, Eng (with Salaries)

Production Support Analyst
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
10d
Technical Support and Office Admin
5Tel —Woodford Green
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
14d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
9d
Compliance Analyst
Janus Henderson —London
- Hybrid work
- Organisational skills
11d
Project Delivery Engineer
Total IT Technology Solutions Ltd —London
- £34,000 - £37,000 a year
- Weekend availability
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
9d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Southwark
- £3,800 a month
- Full-time
- Sales
Quick apply
Learner Support Assistant
Activate Trade Group —Hemel Hempstead
- £18 - £25 an hour
- Temporary
- Hybrid work
- English
- Bachelor's degree
- Plumbing
Quick apply
9d
Technical Officer
Sefton Council —London
- £37,280 - £40,777 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Service Reporting Manager
Bell Integration —London
- Computer Science
- Data analysis skills
- SQL
- Annual leave
5d
Field Services Engineer
BCN Group —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
Quick apply
5d
Junior Commercial Advisor
Verisure Services (UK) Limited —Southwark
- £3,800 a month
- Full-time
Quick apply
Associate — Employment
Laytons ETL —London
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Business development
- Supervising experience
- IT
Quick apply
Service Desk Analyst
Bates Wells —London
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
Quick apply
Health & Safety and Office Administrator
Exa —London
- £37,260 - £41,400 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Staff QA Engineer
Freetrade —London
- £95,000 - £115,000 a year
- Full-time
- Hybrid work
- English
- APIs
- Communication skills
FinTech Startup Associate (Customer Experience)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Client Service Representative
CSC (Corporation Service Company) —London
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Partner Technical Advisor
Braze —London
- APIs
- Communication skills
- Employee stock purchase plan
- Annual leave
Quick apply

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Production Support Analyst

CGI -
Leatherhead

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Company pension

Qualifications

Military
Agile
Communication skills

Full job description

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

CGI are looking for a Production Support Analyst to join a strong existing In Service Support team in a client facing capacity to provide a wide range of software and hardware support to the client and end user.

This position will be a hybrid position, based out of our Leatherhead office three days per week (Tues-Thurs). Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

Your future duties and responsibilities

FC BISA is a long running programme developing bespoke software solutions in Fire Control and Battlespace Management for the British Army. Currently developing several major software releases concurrently and supporting operational systems, the project team is currently around 55 members.

Key Duties:

Contribute to a range of support tasks including the installation, configuration, operation and maintenance of CGI`s FCA and FC BISA products.
Produce user guide documentation in the form of Army Equipment Support Publications (AESP), Train the Trainer (T3) packs and deliver T3 courses for both FC BISA and FCA.
Support programmes of test, trials and training both in-house and occasionally on-site (non-operational).
Monitor E-Classroom equipment usage, repairs and spares availability and identify trends.
Monitor software issues passed by users or user representatives to CGI and identify trends.
Support availability to users, and user representatives, of equipment and material supplied by CGI under the FC BISA programme.

Required qualifications to be successful in this role

Required Competencies:

Military communications experience or strong Satcom/VHF experience
Team player with ability & willingness to work collectively and as an individual with minimal supervision.
Able to represent CGI with the client team and senior users.
Ability to reprioritize workload, according to programme priorities.
Attention to detail for documentation production and reviews.
Good communication skills (both oral & written) and the ability to work with multiple teams across the programme.
Ability to work to tight timescales within budget
Willingness to get involved in other tasks as and when required.

Desired Competencies:

Army/Artillery communications knowledge, background, or experience. Ideally holding Qualified Gunnery Instructor (QGI) qualification, but not essential.
Technical Author qualifications
Ideally some prior experience of operating FC BISA and/or FCA.
UK MOD procurement processes or providing Support.
Working knowledge of Defence Standards.

#LI-FP1

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

technical support representatives jobs in london, eng

Production Support Analyst

Technical Support and Office Admin

Second Line Support Analyst – RCJ & Judicial

Compliance Analyst

Project Delivery Engineer

JUNIOR SALES ADVISOR

Learner Support Assistant

Technical Officer

Service Reporting Manager

Field Services Engineer

Customer Operations Specialist

Junior Commercial Advisor

Associate — Employment

Service Desk Analyst

Health & Safety and Office Administrator

Staff QA Engineer

FinTech Startup Associate (Customer Experience)

Client Service Representative

Customer Experience Associate (FinTech)

Partner Technical Advisor

I want to receive the latest job alerts for technical support representatives in london, eng

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