Thomas recruitment Work, Jobs in London, Eng (with Salaries)

Patient Access Officer
HCA Healthcare UK —London
- £28,860 a year
- Part-time
- Customer service
- Administrative experience
- Patient care
- Employee discount
8d
Registration Officer
Lambeth Council —London
- From £40,404 a year
- Full-time
13d
Finance Assistant
HCA Healthcare UK —London
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Employee discount
2d
Tenancy Sustainment Officer
Lambeth Council —London
- From £44,235 a year
- Full-time
- Hybrid work
11d
International Relations Officer
Ministry of Justice —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
Business Analyst (x2)
Guy's & St Thomas' Foundation —London
- £48,000 - £52,000 a year
- Hybrid work
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
5d
Patient Access Manager
HCA Healthcare UK —London
- Full-time
- Customer service
- Communication skills
- Employee discount
11d
Business Support Officer
Lewisham Council —London
- £32,442 - £33,384 a year
- Full-time
- Organisational skills
- Employee discount
3d
Head of Learning
Guy's & St Thomas' Foundation —London
- £72,000 - £76,000 a year
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Healthcare Assistant
HCA Healthcare UK —London
- £28,860 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
2d
Social Media Officer
Guy's & St Thomas' Foundation —London
- £33,000 - £36,000 a year
- Weekend availability
- Hybrid work
- Social media management
- English
- Annual leave
- Employee assistance programme
Quick apply
3d
Early Help Team Manager
Lambeth Council —London
- £56,436 - £59,574 a year
- Full-time
11d
Member Services Team Assistant
BAAF —London
- £13,468 a year
- Customer service
11d
Estates Administrator
HCA Healthcare UK —London
- £30,484 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
5d
Senior Neighbourhood Housing Officer
Lambeth Council —London
- £44,937 - £47,925 a year
- Full-time
- Hybrid work
- Team management
- Leadership
6d
Programme Manager
Guy's & St Thomas' Foundation —London
- £58,000 - £64,000 a year
- Hybrid work
- PMP
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Medical Secretary
HCA Healthcare UK —London
- Temporary
- Computer literacy
- Typing
- Medical terminology
Head of People Systems
HCA Healthcare UK —London
- Full-time
- Management
- Human resources
- IT
- Employee discount
Social Worker
Lambeth Council —London
- £44,937 - £51,228 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Work from home
Deputy Estates Manager
HCA Healthcare UK —London
- Full-time
- Maintenance
- Organisational skills
- Leadership
- Employee discount

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Patient Access Officer

HCA Healthcare UK -
London

Apply Now

Job details

Part-time | Full-time
£28,860 a year
8 days ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Administrative experience
Patient care
Communication skills

Full job description

Patient Access Officer

London: The Princess Grace Hospital

Part time: 17 hours per week, Saturday and Sunday

Shifts: Saturday 0930-1730, Sunday 1200-2200 but on alternative week rotation 1200-2200 one week and the other week will be 0800-1800

Permanent

Salary: FTE £28,860.00 (PRORATED to 17hrs)

We’re looking for a Patient Access Officer to join our Patient Access team based at The Princess Grace Hospital.

This is your opportunity to become a vital part of the UK’s largest private healthcare provider. Candidates with a background in customer-facing roles—such as retail or hospitality—are encouraged to apply. Your interpersonal skills, positive attitude, and customer service experience will be invaluable in delivering a 5-star patient experience.

Your duties as a Patient Access Officer will include providing a comprehensive range of administrative services to consultants and other third parties that will assist in promoting the successful management of all aspects needed to facilitate a seamless patient pathway. In this role, you will be able to facilitate the patient’s experience by providing a 5-star and world class service to our internal and external stakeholders through a seamless patient journey with a high level of customer care at all times whilst handling a high volume of activity.

For candidates from retail or hospitality, this role offers a unique opportunity to bring your customer service skills into a healthcare environment, where you can grow professionally and have a direct impact on patient care. You’ll gain valuable experience in a clinical setting, with opportunities for career progression through internal and external training

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Patient Access, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

Greet patients and visitors with a friendly and professional demeanour, ensuring they feel supported and valued from the moment they arrive.

Engage with patients throughout their journey, addressing queries, providing clear communication, and maintaining a welcoming environment.

Respond promptly to any patient or third-party requests, demonstrating empathy and understanding in every interaction

Maintain accurate and up to date information on the hospital database during the patient journey.

Formally pre-register or register all patients onto HCA databases.

Ensure all relevant Patient documents are signed and scanned to the patient accounts.

Manage patient waiting areas to ensure the Patient Access Service runs smoothly.

Coordinate and facilitate all patient bookings where applicable.

What you’ll bring:

Previous Administrative experience in a client/customer-facing role (candidates with retail or hospitality backgrounds are encouraged to apply).

Strong interpersonal and communication skills, with a positive attitude and the ability to empathise with patients and visitors.

Excellent customer care skills, ensuring each patient’s journey is seamless and compassionate.

Ability to remain calm and professional under pressure while managing multiple tasks.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Patient Access Officer, you’ll be eligible for:

25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.

Private Healthcare Insurance for treatment at our leading hospitals.

Private pension contribution which increases with length of service.

Season Ticket Loan and Cycle to Work scheme.

Group Life Assurance from day one.

Critical illness cover.

Enhanced Maternity and Paternity pay.

Corporate staff discount for all facilities including Maternity packages at The Portland.

Comprehensive range of flexible health, protection and lifestyle benefits to suit you.

Discounts with over 800 major retailers.

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

Unique and Individual: We recognise and value everyone as unique and individual

Kindness and compassion: We treat people with kindness and compassion

Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness

Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

#LI-MM1

Apply Now

Refine Your Search

thomas recruitment jobs in london, eng

Patient Access Officer

Registration Officer

Finance Assistant

Tenancy Sustainment Officer

International Relations Officer

Business Analyst (x2)

Patient Access Manager

Business Support Officer

Head of Learning

Healthcare Assistant

Social Media Officer

Early Help Team Manager

Member Services Team Assistant

Estates Administrator

Senior Neighbourhood Housing Officer

Programme Manager

Medical Secretary

Head of People Systems

Social Worker

Deputy Estates Manager

I want to receive the latest job alerts for thomas recruitment in london, eng

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