Train station customer service Work, Jobs in London, Eng (with Salaries)

VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Referral programme
Quick apply
3d
Customer Service Advisor
ArvatoConnect —Datchet
- £27,976 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
11d
Airport Representative (Fixed Term Part-Time Summer Contract) 2026
ALPADIA Language Schools SA —London
- Weekend availability
- Microsoft Excel
- Customer service
- Communication skills
Quick apply
Guest Services Team Member
The Clermont —London
- £13.50 an hour
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
Team Member
SSP —London
- £14.80 - £16.00 an hour
- Part-time
- Employee discount
Quick apply
11d
Train Representative (Fixed Term Part-Time Summer Contract) 2026
ALPADIA Language Schools SA —London
- Part-time
- Microsoft Excel
- Customer service
- Communication skills
Quick apply
Operative [Rail Testing & Lubrication]
Network Rail —South Norwood
- £30,386 a year
- Weekend availability
- Computer networking
- Leadership
- Communication skills
- Annual leave
8d
Retail Customer Assistant at Nineteen38 Coffee Wimbledon Station - 25 hours
Royal Voluntary Service —London
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Café
- Employee assistance programme
- Sick pay
4d
Customer Services Assistant
SSP —London
- £13.45 an hour
- Weekend availability
- Employee discount
- Referral programme
Quick apply
1d
Retail Customer Assistant at Nineteen38 Coffee - 15 hours
Royal Voluntary Service —London
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Café
- Sick pay
4d
Sales Associate
Juss Marketing —Uxbridge
- £450 - £600 a week
- Serving
- Sales
- Customer service
Sales and Customer Service Advisor
Juss Marketing —Uxbridge
- £24,000 - £30,000 a year
- Customer service
- No experience needed
- Free parking
Subtitler/Allocator
Sky —London
- Full-time
- Hybrid work
- Organisational skills
- Free parking
- Employee discount
1d
Customer Service Team Leader
SSP —London
- £14.47 an hour
- Weekend availability
- Employee discount
Quick apply
Assistant Producer - Multisport
Sky —London
- Full-time
- Hybrid work
- Free parking
- Employee discount
6d
Customer Service Associate
Juss Marketing —West Drayton
- Free parking
- Flexible schedule
International Passenger Survey Interviewer - Heathrow
Office for National Statistics —London Heathrow Airport
- £18,937 a year
- 8 hour shift
- Customer service
- Presentation skills
- Communication skills
13d
Night Porter
Dog and Fox —Wimbledon
- £12.00 - £13.50 an hour
- Part-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Cash Office Assistant
SSP —London
- £12.71 an hour
- Part-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
1d

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VIP Meet & Greet Services Agent - London St Pancras International Railway Station

WELL'COM RAIL -
London

Quick apply

Job details

Full-time | Fixed term contract
From £2,300 a month

Qualifications

French
Hospitality
Multilingual
Customer service
English
Customer relationship management
Guest services
Phone etiquette
Hotel experience
Time management

Full job description

WELL'COM RAIL is a company offering an exclusive hospitality service combining intimacy and luxury to make your station travel experience memorable. We assist high-contributing international clientele on arrivals and departures at London St Pancras, Paris-Gare du Nord, and Brussels-Midi stations on behalf of a major railway operator.

As part of our expansion, we are looking for VIP Meet & Greet agent with a background in luxury hospitality. The position is a full-time fixed-term contract for 6 months, 40 hours per week, including weekends, based at London St Pancras Railway Station, starting on June 17, 2024. Contract extension to a permanent position may be considered based on activity and candidate professionalism.

Salary: Base of £1900Net/month + paid overtime

Benefits include tips related to the profession.

If you are eager to work in a small-sized company where employees are recognized and valued, enjoy service, contact, fieldwork, and languages, this position might be for you!

In your daily work, you will closely collaborate with your Station Manager. Your mission? Welcoming and assisting high-contributing passengers at the station, coordinating with their private vehicle and chauffeur. You will also be responsible for accompanying VIP passengers throughout their station experience:

Departures:

Pre-established contact with the client's chauffeur to determine the meeting point and time
Welcome at the client's vehicle door
Handling luggage
Priority assistance at passport controls and security checkpoint
Assistance with tax refund
Accompaniment to the lounge
Priority boarding to the passenger's seat on board their train

Arrivals:

Personalized welcome at the train door
Handling luggage
Accompaniment to the client's vehicle

Your goal? To provide the most efficient customer experience at the station.

Who are you?

Minimum high school diploma
Strong availability and flexibility to work weekends
Fluent in English and ideally another language
Previous experience at a station, airport, luxury hotel, or as cabin crew
Excellent presentation, extremely punctual, smiling, and dynamic
Passionate about hospitality services and the transportation industry
Naturally smiling, always ready to help others

What sets you apart?

Enhanced sense of service
Discretion (due to the clientele we work with)
Punctuality (to never keep a client waiting)
Fluent communication
Team spirit, autonomy, and dynamism (to handle delicate situations)
Stress management (to react in case of minor or major issues)
Clean criminal record (required for obtaining the badge)

Join us!

Recruitment process:
Submit your application (cover letter + CV) to [email protected].
During 1 or 2 phone interviews, you will then meet with one of our executives.
Reference checks will be required.
#VIPMeet&Greet #Railway #Conciergeservice #SPI

Job Types: Full-time, Fixed term contract

Pay: From £2,300.00 per month

Application question(s):

Have you had any experience in the service sector?
Do you have a high level of availability and flexibility to work, including weekends?
Your criminal record must be clean to obtain the professional badge. If your criminal record is not clean, you cannot apply.

Work Location: In person

Quick apply

Refine Your Search

train station customer service jobs in london, eng

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Front Office Team Member (Camden Lock)

Customer Service Advisor

Airport Representative (Fixed Term Part-Time Summer Contract) 2026

Guest Services Team Member

Team Member

Train Representative (Fixed Term Part-Time Summer Contract) 2026

Operative [Rail Testing & Lubrication]

Retail Customer Assistant at Nineteen38 Coffee Wimbledon Station - 25 hours

Customer Services Assistant

Retail Customer Assistant at Nineteen38 Coffee - 15 hours

Sales Associate

Sales and Customer Service Advisor

Subtitler/Allocator

Customer Service Team Leader

Assistant Producer - Multisport

Customer Service Associate

International Passenger Survey Interviewer - Heathrow

Night Porter

Cash Office Assistant

I want to receive the latest job alerts for train station customer service in london, eng

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