Uk remote inbound customer service Work, Jobs in London, Eng (with Salaries)

Supporter Contact Coordinator, Part-Time
ZSL —London
- £11,604 a year
- Weekends only
- Remote
- CRM software
- Sales
- In-person
- Annual leave
- Employee assistance programme
4d
Sales Development Representative - 100% remote - UK
Hostaway —London
- Full-time
- Remote
- CRM software
- English
- Bachelor's degree
- Annual leave
Quick apply
Account Executive - Small Business - UK Based (Office, Flex or Remote)
HubSpot —London
- £75,916 - £93,100 a year
- Remote
- Sales
- English
- In-person
Quick apply
Account Executive
Commusoft —London
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Account Executive
Employment Hero —London
- Remote
- Sales
- Human resources
- Communication skills
- Work from home
- Employee stock ownership plan
Quick apply
5d
Compliance Administrater
1st Formations —London
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Typing
10d
Sales Development Representative - UK
SWEEP —London
- £35,000 - £40,000 a year
- Hybrid work
- Sales
- English
- Business development
Quick apply
Sales Executive
Urban Playground - UP No2 Ltd —London
- £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
11d
Business Development Representative
Granicus United Kingdom —London
- Full-time
- Remote
- Sales
- Salesforce
- No experience needed
Key Account Executive - EU / UK
Marqeta —London
- Remote
- Sales
- Business development
- Bachelor's degree
- Employee stock purchase plan
- Annual leave
Quick apply
Account Executive
dotdigital —London
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Sick pay
Sales Development Representative
Intigriti —London
- Hybrid work
- Sales
- English
- IT
- Annual leave
- Employee assistance programme
Quick apply
Inbound Quality Shift Team Leader
Monica Vinader —London
- Analysis skills
- Quality control
- Travel
Quick apply
2d
Enterprise Account Executive - UK
Chainguard —London
- Remote
- Azure
- Sales
- AWS
Quick apply
Support Specialist - Veterinary Software
IDEXX —London
- £28,500 a year
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Work from home
Tech Partners Lead - UK
SWEEP —London
- £80,000 - £90,000 a year
- Hybrid work
- Azure
- Sales
- Business development
Quick apply
IT Technician Level 2
HighPoint —London
- Full-time
- Customer service
- Microsoft Office
- Linux
Go-to-Market Manager
Launchmetrics —London
- £55,000 - £65,000 a year
- Remote
- Sales
- Data analysis skills
- English
Quick apply
4d
Global Commercial Executive
Prima Cheese —London
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Microsoft Office
- Annual leave
- Employee assistance programme
3d
Sales Director (UK)
Mews —London
- £53,500 - £85,000 a year
- Hybrid work
- Hospitality
- Sales
- English
- Annual leave
12d

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uk remote inbound customer service jobs near london, eng

Supporter Contact Coordinator, Part-Time

ZSL -
London

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Job details

Permanent
£11,604 a year
4 days ago

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

CRM software
Sales
HMRC
Communication skills

Full job description

Purpose of the role

ZSL is seeking a full-time Supporter Contact Coordinator to join our dynamic team at ZSL London Zoo. The Supporter Contact team’s overall objective is to deliver excellent customer service, acting as a single point of contact for general enquiries and as the portal through which ZSL’s products and experiences can be sold and booked. This role involves engaging with supporters through inbound and outbound phone calls, emails, and face to face interactions, helping to drive income for ZSL while ensuring a positive supporter experience.

This is a site-based role at ZSL London Zoo, working 15 hours per week, weekends only. Please note that this position is not eligible for hybrid or remote working.

Key responsibilities:

Supporter Contact: Handle all supporter communications across phone, email, post, live chat, social media, and related administrative tasks.
Feedback & Improvement: Listen to supporter feedback and use insights to drive service improvements and positive change.
Sales & Revenue: Maximise income through effective customer service and sales opportunities.
Customer Service: Deliver excellent customer service in line with ZSL’s mission and values.
ZSL Advocacy: Promote ZSL’s work by inspiring and empowering people to protect wildlife and prevent extinction.
Compliance: Ensure full compliance with regulatory requirements, including GDPR and PCI standards.

About You

Strong communicator with excellent admin and written skills, attention to detail, and the ability to handle complex queries
Experience working in a team, with a collaborative and supportive approach
Target-focused, with experience working towards team and individual KPIs
A background in a sales, customer-facing, or supporter services/contact environment
Confident interpersonal and communication skills, with a high level of professionalism and credibility
Knowledge of relevant regulations, including BACS and HMRC/Gift Aid processes
Experience using CRM systems (Tessitura desirable)
Experience working in visitor attractions or the global entertainment sector

This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position.

ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.

What do we offer?

At ZSL, we are proud of our approach to employee benefits. Our benefits include:

Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
Holidays – 25 days annual leave allowance, plus UK bank holidays Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
Cycle2Work - our cycle to work scheme enables you to lease a bicycle
Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
Family friendly policies – we offer enhanced maternity, paternity, and adoption packages

We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible.

We anonymise applications until interview stage to ensure a fair hiring process. It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.

If you have any questions about this role, we’d love to hear from you! Please get in touch with our recruitment team at – [email protected]

Apply Now

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