Unknown Work, Jobs in London, Eng (with Salaries)

Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
Quick apply
6d
Customer Experience Associate
Mammoth Brands —London
- Weekend availability
- English
- Computer skills
- Annual leave
Quick apply
Assistant Merchandiser
Debenhams Group —London
- Full-time
- Merchandising
- Analysis skills
- Leadership
Quick apply
Customer Experience Associate
Harry's —London
- Weekend availability
- English
- Computer skills
- Annual leave
Business Developer
Cannamedical Britannia UK —London
- From £50,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
People and Culture Advisor
Imagination —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Technology Associate
Megaslice —London
- Full-time
- Remote
- Computer networking
1st Line Support Engineer
Darktrace —London
- Full-time
- Project management
- IT
- Communication skills
- Employee assistance programme
- Life insurance
2nd Line IT Support Specialist
Industrious —London
- £40,000 - £50,000 a year
- Full-time
- Travel
- Computer networking
- Communication skills
Quick apply
Agile Delivery Lead
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
- Health & wellbeing programme
Research Administrator, Analytics
Computershare —London
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Work from home
Driver Loader - Bulky Furniture and Clearance
Zero Waste Group —Bermondsey
- £26,000 - £28,000 a year
- Full-time
- Heavy lifting
- Customer service
- Driving
- Store discount
- Annual leave
Quick apply
1d
Resourcing Coordinator
Imagination —London
- Full-time
- Hybrid work
- Google Suite
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
14d
Building Drawing Inventory Officer
The British Museum —Bloomsbury
- £41,723 - £45,587 a year
- Full-time
- No degree
- Annual leave
- Employee assistance programme
New Business Development Executive
Nadel International —London
- £25,000 - £27,000 a year
- Full-time
- CRM software
- Sales
- Organisational skills
Quick apply
Softs Designer
Debenhams Group —London
- Full-time
Quick apply
12d
Associate HRBP, Fixed Term
Rakuten Global —London
- Full-time
- English
- Microsoft Office
- Human resources
Data Engineer
Clio —London
- £69.70 - £82.00 an hour
- Full-time
- Azure
- SQL
- Software development
- Life insurance
4d
Account Executive
Darktrace —London
- Full-time
- Sales
- Employee assistance programme
- Life insurance
Account Executive (Romanian Speaking)
Darktrace —London
- Full-time
- Sales
- English
- Employee assistance programme
- Life insurance

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Customer Operations Specialist

Storman Software LTD -
London

Quick apply

Job details

6 days ago

Qualifications

Customer service
Computer skills

Full job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.

What Part Will You Play?

Resolves escalated/inbound client and/or merchants technical support issues relating to point of service (POS) products, such as but not limited to dial-up card swipe terminals, standard and customized software-based systems, and provide detailed responses to resolve customer issues. Enters required and additional relevant information into databases while resolving customer issues achieving established goals and objectives for quality and productivity measures. May assist in the resolution research for new or previously unknown point of sale product issues.
Leverages knowledge of existing and/or legacy POS products and services and customer service experience to assist in the coaching/training of less knowledgeable teammates. Develops knowledgebase of newly implemented or revisions to POS products, policies, procedures, compliance and association regulations through the continued participation in on-going training and reference to online manuals. Assists less experienced Technical Customer Service Representatives with the interpretation of association guidelines, policies and compliance regulations.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent
Typically Minimum 4 Years Relevant Exp

Preferred Qualifications

Typically Minimum 6 Years Relevant Exp
Previous customer service experience with a focus on payments industry

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - As a skilled specialist, completes tasks in resourceful and effective ways.
Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.
Supervision - Proposes methods and procedures on new assignments. May be informal team leader.
Computer skills - Basic computer skills
Industry Knowledge - Ability to develop basic payments industry knowledge
Research - Basic ability to research issues and resolve customer inquiries

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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Refine Your Search

unknown jobs in london, eng

Customer Operations Specialist

Customer Experience Associate

Assistant Merchandiser

Customer Experience Associate

Business Developer

People and Culture Advisor

Technology Associate

1st Line Support Engineer

2nd Line IT Support Specialist

Agile Delivery Lead

Research Administrator, Analytics

Driver Loader - Bulky Furniture and Clearance

Resourcing Coordinator

Building Drawing Inventory Officer

New Business Development Executive

Softs Designer

Associate HRBP, Fixed Term

Data Engineer

Account Executive

Account Executive (Romanian Speaking)

I want to receive the latest job alerts for unknown in london, eng

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