Work at home customer service Work, Jobs in London, Eng (with Salaries)

Casual Customer Service Executive
Arsenal Football Club —London
- Remote
- Microsoft Outlook
- Microsoft Office
- Communication skills
3d
Casual Customer Service Executive
Arsenal Football Club PLC —Highbury
- Remote
- Microsoft Outlook
- Microsoft Office
- Communication skills
4d
Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
3d
Compliance Administrator - Weekends Only
1st Formations —London
- £18 an hour
- Weekends only
- Remote
- English
- Typing
3d
Customer & Technical Support Coordinator
Redemption Roasters HQ —London
- £32,000 a year
- Full-time
- Remote
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Client Service Representative
CSC (Corporation Service Company) —London
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
Virtual Concierge
Soho House & Co. —London
- Remote
- Hospitality
- Salesforce
- Hotel
- Employee discount
Quick apply
Personal Shopping Assistant
Selfridges —London
- Remote
- Sales
- Organisational skills
- Communication skills
Quick apply
6d
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
11d
Member Support Advisor (12 month FTC)
PRS for Music —London
- Full-time
- Remote
- Microsoft Office
- Employee discount
5d
FinTech Startup Associate (Customer Experience)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Customer Success Team Lead
Acre Software —London
- Weekend availability
- Remote
- Analysis skills
- Continuous improvement
- In-person
- Annual leave
- Flexible schedule
3d
Freelance Subtitlers (Hiring for Multiple Languages)
Wordbank —London
- Part-time
- Remote
- English
- Bachelor's degree
Quick apply
Senior Consultant - Customer Experience Transformation (CXT)
TTEC Digital —London
- £1 an hour
- Full-time
- Remote
- Continuous improvement
- Agile
Quick apply
Bespoke Sauna Design Consultant Luxury Residential & Wellness Projects South of England OTE £70k+
Finnmark Limited —London
- £35,000 - £40,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
9d
Mortgage Administrator
Connells Group —London
- Up to £28,500 a year
- Full-time
- Remote
- Customer service
- Financial services
- Communication skills
Quick apply
2d
Global Billing Coordinator
Envoy Global, Inc. —London
- £35,000 - £45,000 a year
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Associate Specialist- Community Support
Zwift —London
- Remote
- Communication skills
Quick apply

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work at home customer service jobs near london, eng

Casual Customer Service Executive

Arsenal Football Club -
London

Apply Now

Job details

3 days ago

Qualifications

Microsoft Outlook
Microsoft Office
Communication skills

Full job description

The Role

We’re looking for a Casual Customer Service Executive to join our Retail team and help deliver a first-class experience for supporters shopping with Arsenal Direct. You’ll play an important role in supporting customers via email and ensuring every interaction reflects our values and our commitment to world-class service.

This is a fast-paced and varied opportunity where you’ll collaborate with colleagues and external partners to resolve queries, provide solutions, and continuously help improve the supporter experience.

This casual role is largely remote, offering flexibility around key seasonal trading periods throughout the year.

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Discover why ‘Our Gunners’ are proud to be part of our team - view their stories here.

Our Commitment to Safeguarding

We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.

Your day-to-day

Deliver exceptional supporter service - you’ll respond to Arsenal Direct email queries in a professional, supportive, and timely manner
Resolve supporter queries - you will confidently support with order tracking, lost parcels, refunds, exchanges, payment queries, member discounts, and Stadium Tour enquiries
Collaborate with key partners - you’ll work closely with our call centre, warehouse teams, couriers, and external partners to provide seamless resolutions
Support personalised experiences - you will thoughtfully manage personalisation requests and special supporter enquiries with care and attention to detail
Track our performance - you’ll diligently maintain shared documents and trackers to help monitor team activity and service levels
Embrace busy trading periods - you’ll thrive in a fast-paced environment while maintaining accuracy and a positive approach during seasonal peaks

What we are looking for

Excellent written communication skills - you’re able to provide clear, professional, and empathetic responses to supporters and customers
A passion for customer service - you care about creating positive and memorable experiences for every supporter
Ability to work accurately at pace - you remain organised and detail-focused while managing a busy and varied workload
Advanced Microsoft Office skills - you’re comfortable using Outlook, Word, Excel, Teams, and similar systems confidently
Confidence using multiple systems - you quickly adapt to new platforms and can comfortably manage different tools simultaneously
Collaborative approach - you enjoy partnering with colleagues and external stakeholders to find solutions and deliver the best outcomes
Flexibility and adaptability - you’re available to support across key trading periods and can work variable hours throughout the year
Continuous improvement mindset - you proactively look for opportunities to improve processes and enhance the supporter experience

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.

Application Closing Date - Wednesday 17th June 20206

Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

Updates on the status of your application will be sent via email, please routinely check your spam and junk folders, as occasionally emails sent via the Teamtailor platform will find themselves there.

Good luck!

Apply Now

Refine Your Search

work at home customer service jobs in london, eng

Casual Customer Service Executive

Casual Customer Service Executive

Customer Service Associate (Patient Outreach)

Compliance Administrator - Weekends Only

Customer & Technical Support Coordinator

Customer Care Administrator

Client Service Representative

Virtual Concierge

Personal Shopping Assistant

Customer Experience Associate (FinTech)

Customer Service Coordinator

Member Support Advisor (12 month FTC)

FinTech Startup Associate (Customer Experience)

Customer Success Team Lead

Freelance Subtitlers (Hiring for Multiple Languages)

Senior Consultant - Customer Experience Transformation (CXT)

Bespoke Sauna Design Consultant Luxury Residential & Wellness Projects South of England OTE £70k+

Mortgage Administrator

Global Billing Coordinator

Associate Specialist- Community Support

I want to receive the latest job alerts for work at home customer service in london, eng

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The Role

Who we are

Our Commitment to Safeguarding

Your day-to-day

What we are looking for

Arsenal for Everyone

Disability Confident Leader

Application Closing Date - Wednesday 17th June 20206

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