work from home no experience admin Work, Jobs in london, eng (with Salaries)

Consumer Contact Adviser: Customer Service (Permanent)
The Motor Ombudsman —London
- £28,649 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Sick pay
Quick apply
Housing Team Administrator
Women's Pioneer Housing —Hammersmith
- £29,350 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Employee assistance programme
Quick apply
3d
Property Inventory Clerk
Professional Inventories Ltd —London
- £17.50 - £25.00 an hour
- Part-time
- No experience needed
- In-person
- Flexible schedule
Quick apply
7d
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
2d
Service Administrator
Coram —London
- £26,936 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
5d
Administration and Projects Officer
Office of the Children's Commissioner —London
- £35,438 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Presentation skills
- Work from home
- Employee assistance programme
3d
Customer Success Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Work from home
Administrator/Receptionist PART TIME
Nazeing Valley Health Centre —Waltham Abbey
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
9d
Operations Executive - Startup
PuraVero —London
- £24,420 - £38,000 a year
- Part-time
- Analysis skills
- In-person
Quick apply
7h
Editorial Assistant - Children's (Licensing and Education)
Penguin Books Limited —London
- £29,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Communication skills
3d
Dog Walker
Green Dog Walking —West Hampstead
- £500 - £600 a week
- Full-time
- Customer service
- English
- In-person
Quick apply
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
FinTech Startup Associate (Customer Experience)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Office Manager / HR Coordinator
AltoVita —London
- Day shift
- Remote
- APIs
- Gym membership
Quick apply
Lettings Negotiator -Prime Central London
Crown Home Buying and Letting —London
- £25,000 - £60,000 a year
- Weekend availability
- English
- Administrative experience
- Organisational skills
Quick apply
11d
Buying Administrator and International Media Executive
WHSmith International —London
- Full-time
- Communication skills
Quick apply
4d
SDR - UK
DaySmart Software —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Phone etiquette
- Annual leave
Quick apply
9d
Performance Marketing Executive
Not On The High Street —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Employee discount
Quick apply
5d
Pre-construction Assistant
Harmony Fire —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Resident Associate (Fixed-term contract)
Quintain —London
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
2d

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work from home no experience admin jobs near london, eng

Consumer Contact Adviser: Customer Service (Permanent)

The Motor Ombudsman
London

Quick apply

Job details

Permanent | Full-time
£28,649 a year

Benefits

Work from home
Company events
Private medical insurance
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
ADR
Communication skills
A Level
Time management

Full job description

Job Title: Consumer Contact Adviser (Customer Service)
Permanent - Full time

Responsible to: Consumer Contact Manager

Role overview:

The Motor Ombudsman’s mission is to provide the best ombudsman & dispute resolution service through passionate, engaged people, driving excellence in customer service across the automotive sector.

We take PRIDE in what we do, and are committed to our values:

Positive

Respectful

Impartial

Dynamic

Empowered

As the newest member you will be working in a high-volume contact centre environment, within a friendly and professional customer service team. You will be required to be working partly from home and partly in the office. The office is located in Central London, Westminster. As a member of the Consumer Contact Team, you will play a crucial role within our ADR service, ensuring care, empathy and an excellent service experience is provided to consumers and accredited business whilst delivering against set targets and KPIs.

TMO is an equal opportunity employer. We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone and all qualified applicants will receive consideration for employment regardless of race, colour, nationality or ethnic or national origins, sexual orientation, mental or physical disability, religion or belief, age, sex (including gender reassignment) or marital or civil partnership status. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

Main responsibilities and duties:

Manage a high volume of enquiries via inbound calls, email, Web2Case, and post.
Provide an outstanding level of customer service that champions empathetic language, adapting to different forms of operating/communication styles and implementing strong active listening skills.
Assess if the complaint received falls into TMO remit and inform the consumer accordingly.
Provide updates to consumers with existing cases via phone/email/post.
Provide accurate information when referring consumers to the appropriate bodies to assist when outside of TMO remit.
Accurate capture and logging of all mandatory data to quality requirements
Any other ad-hoc or admin duties as required.
Meet and exceed TMO Customer Service levels, Targets and KPI's
Operate within TMO values framework, processes and relevant TMO timeframes, OA Policies, and UK consumer law

Person Specification: Experience, Knowledge and Skills

Essential

Minimum 2 years’ experience in a Customer Service Contact Centre role
Strong ability to adapt to different communication styles and understand individuals needs
Ability to communicate clearly both written and verbally
Ability to remain calm in a fast-paced and challenging environment
Excellent attention to detail
Embrace and uphold TMO values
Excellent time management skills
Ability to work to individual, team and department targets and KPI’s
Highly self-motivated individual with a positive and proactive attitude that can work in a team or under own initiative

Job Types: Full-time, Permanent

Pay: £28,649.00 per year

Benefits:

Company events
Private medical insurance
Sick pay
Work from home

Ability to commute/relocate:

London SW1P 2BN: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 3 years (required)
Call Centre : 2 years (preferred)

Work Location: Hybrid remote in London SW1P 2BN

Quick apply

Refine Your Search

work from home no experience admin jobs in london, eng

Consumer Contact Adviser: Customer Service (Permanent)

Housing Team Administrator

Property Inventory Clerk

Sales Administrator

Service Administrator

Administration and Projects Officer

Customer Success Associate

Administrator/Receptionist PART TIME

Operations Executive - Startup

Editorial Assistant - Children's (Licensing and Education)

Dog Walker

Customer Experience Associate (FinTech)

FinTech Startup Associate (Customer Experience)

Office Manager / HR Coordinator

Lettings Negotiator -Prime Central London

Buying Administrator and International Media Executive

SDR - UK

Performance Marketing Executive

Pre-construction Assistant

Resident Associate (Fixed-term contract)

I want to receive the latest job alerts for work from home no experience admin in london, eng

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