Work from home remote customer service Work, Jobs in London, Eng (with Salaries)

Customer Service Associate
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Sales
Quick apply
2d
Compliance Administrator - Weekends Only
1st Formations —London
- £18 an hour
- Weekends only
- Remote
- English
- Typing
13d
Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
13d
Virtual Concierge
Soho House & Co. —London
- Remote
- Hospitality
- Salesforce
- Hotel
- Employee discount
Quick apply
Customer Operations Agent (Collections)
Onmo —London
- £28,000 a year
- Remote
- CRM software
- Customer service
- Negotiation
6d
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Customer & Technical Support Coordinator
Redemption Roasters HQ —London
- £32,000 a year
- Full-time
- Remote
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
FinTech Startup Associate (Customer Experience)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Client Service Representative
CSC (Corporation Service Company) —London
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Support Calls Manager
Second Nature —London
- Full-time
- Remote
- Google Suite
- Customer service
- Analysis skills
Quick apply
Head of Customer Experience
Curriculum Solutions —London
- £150 - £180 a day
- Part-time
- Remote
- CRM software
- Management
- English
- Work from home
Quick apply
7d
Customer Success Manager (United Kingdom)
Expanding Circle Ltd —London
- Full-time
- Remote
- Sales
- Analysis skills
- Communication skills
Quick apply
Freelance Subtitlers (Hiring for Multiple Languages)
Wordbank —London
- Part-time
- Remote
- English
- Bachelor's degree
Quick apply
Customer Success Manager
Telus Health —London
- Full-time
- Remote
- Salesforce
- Communication skills
- Annual leave
- Employee assistance programme
Luxury Travel Concierge - EU/UK Based
Atlas —London
- £80,000 - £100,000 a year
- Weekend availability
- Remote
9d
Founding Customer Experience Lead
Odin —London
- £75,000 - £102,000 a year
- Full-time
- Remote
- AI
- Annual leave
- Sick pay
14d
Customer & Partner Experience Coordinator - EMEA
Workiva —London
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Customer Success Manager, Europe
Prosci —London
- Remote
- CRM software
- Microsoft Excel
- Salesforce
Quick apply
Customer Success Team Lead
Acre Software —London
- Weekend availability
- Remote
- Analysis skills
- Continuous improvement
- In-person
- Annual leave
- Flexible schedule
13d

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work from home remote customer service jobs near london, eng

Customer Service Associate

Rightangled -
London

Quick apply

Job details

Full-time
2 days ago

Qualifications

Bilingual
French
Spanish
Multilingual
Sales
Customer service
English
Telemarketing
Communication skills
Dutch
Time management

Full job description

About Us...

Rightangled is a leading online pharmacy dedicated to delivering exceptional healthcare services through innovation and customer care. We specialise in providing prescription medications and healthcare products with the highest standards of safety, efficiency, and patient experience.

Role Overview

We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives.

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals. Please note that this role requires prior experience in telesales, phone-based sales, or customer service in a telephone-based environment.

Location: Remote

Employment Type: Full-Time

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Requirements

Key Responsibilities

Conduct outbound calls to patients in a professional and empathetic manner.
Build and maintain positive relationships with patients.
Support patient retention initiatives through proactive outreach.
Generate and send follow-up emails and communications.
Gather patient feedback and accurately record information in company systems.
Meet individual and team performance targets.
Resolve basic patient queries and escalate issues where appropriate.
Maintain accurate records of all interactions and communications.
Collaborate with internal teams to ensure a positive patient experience.

Requirements

Minimum 1 year of telesales, phone-based sales, or telephone customer service experience.
Previous experience handling inbound and/or outbound customer calls is required.
Excellent verbal and written communication skills.
Strong attention to detail and organisational abilities.
Ability to build rapport, handle objections, and communicate confidently over the phone.
Comfortable working towards targets, KPIs, and performance metrics.
Strong time management skills and ability to work independently.
Reliable internet connection and suitable remote working environment.
Access to a laptop/computer and headset for daily communications.

Preferred Qualifications

Fluent English communication skills.
Bilingual or multilingual candidates are highly desirable, particularly those fluent in:
- French
- Spanish
- Dutch
Experience in healthcare, pharmacy, patient support, or customer retention is advantageous.

Personal Attributes

The successful candidate will be:

An excellent communicator with strong interpersonal skills.
Detail-oriented and committed to accuracy.
Punctual, dependable, and self-motivated.
Empathetic and patient-focused.
Results-driven and comfortable working towards targets.
Professional and able to represent the company positively in all interactions.

What Success Looks Like

Consistently achieving outreach and retention targets.
Maintaining positive patient relationships.
Collecting valuable patient feedback to support service improvements.
Delivering a high standard of customer service.
Contributing to overall patient satisfaction and business growth.

Quick apply

Refine Your Search

work from home remote customer service jobs in london, eng

Customer Service Associate

Compliance Administrator - Weekends Only

Customer Service Associate (Patient Outreach)

Virtual Concierge

Customer Operations Agent (Collections)

Customer Experience Associate (FinTech)

Customer & Technical Support Coordinator

FinTech Startup Associate (Customer Experience)

Client Service Representative

Customer Care Coordinator

Customer Support Calls Manager

Head of Customer Experience

Customer Success Manager (United Kingdom)

Freelance Subtitlers (Hiring for Multiple Languages)

Customer Success Manager

Luxury Travel Concierge - EU/UK Based

Founding Customer Experience Lead

Customer & Partner Experience Coordinator - EMEA

Customer Success Manager, Europe

Customer Success Team Lead

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