Consultation manager Work, Jobs in London, Greater London (with Salaries)

Resident Engagement Manager
Pinnacle Group —London
- £35,000 - £40,000 a year
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Membership Relations Manager
LEREI —Knightsbridge
- £35,000 - £40,000 a year
- Part-time
- Hospitality
- Administrative experience
- Organisational skills
Quick apply
3d
General Manager - Prestigious Livery Hall, City of London
CH&CO —London
- £45,000 - £50,000 a year
- Monday to Friday
- Hospitality
- Management
- Restaurant experience
- Employee assistance programme
- Employee discount
6d
Executive & Operations Assistant
CCUK Education Ltd —Deptford
- £32,000 - £40,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Operations Manager - London
CH&CO —London
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- Contracts
- In-person
- Employee assistance programme
- Employee discount
Property Manager (Block Management)
Blakes Estate Agents & Property Services —Putney
- From £40,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Work from home
Quick apply
People Project Manager
British Council —London
- £38,820 - £46,203 a year
- Remote
- Microsoft Excel
- Project management
3d
Group General Manager - South West London
CH&CO —London
- £65,000 a year
- Full-time
- Hospitality
- Management
- Contracts
- Employee assistance programme
- Employee discount
Programme Manager – Culture & Change
Withersworldwide —London
- Full-time
- Hybrid work
- Project management
- Travel
- Human resources
- Profit sharing
- Employee discount
Marketing Manager
Brixton BID —London
- £35,000 - £37,000 a year
- Part-time
- Microsoft Excel
- Management
- English
- Sick pay
Quick apply
Regional Community Development Manager
Wates —London
- Communication skills
Property Manager - Experienced
Management Company Services Ltd —Hertford
- Up to £47,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Free parking
- Work from home
Quick apply
14d
General Manager - Temporary
CH&CO —London
- £60,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
14d
Member Experience and Engagement Manager
LGBT Great —London
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Time management
Quick apply
People Manager
East Surrey College —Redhill
- £51,277.51 a year
- Full-time
- Supervising experience
- Organisational skills
- Leadership
- Free parking
Corporate Counsel, Global Legal Commercial Contracts (m/f/d)
NTT Global Data Centers —Hemel Hempstead
- £185,000 - £225,000 a year
- Full-time
- Remote
- English
- Bachelor's degree
- Contracts
- Annual leave
Chief of Staff £75,585 - £84,840 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —London
- £75,585 - £84,840 a year
- Full-time
- Master's degree
- Administrative experience
- Project management
- Annual leave
- Sick pay
2d
Customer Success Manager
Stotles —London
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Gym membership
3d
Service Manager - Women & Families VAWG Charity
Claudia Jones Organisation —London
- Up to £40,000 a year
- Part-time
- Management
- Administrative experience
- Supervising experience
Quick apply
Senior Growth & Operations Manager, EMEA
Airbnb —London
- £77,000 - £96,000 a year
- Sales
- English
- SQL
Quick apply

I want to receive the latest job alerts for consultation manager in london, greater london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Resident Engagement Manager

Pinnacle Group -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Office
IT
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Resident Engagement Manager to join our Partnerships Team within our Home Division. A key focus of the role is to ensure residents have accessible and effective opportunities to provide feedback, share their views and influence services. The postholder will champion a culture where residents feel listened to, valued and confident that their feedback leads to tangible outcomes and service improvements. You will build strong, inclusive and resilient communities by delivering a resident engagement framework that adapts to resident needs, working closely with the Operations team to ensure a consistent approach across portfolios, while providing clients with regular insight, analysis and recommendations to improve engagement outcomes.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have experience in resident engagement, community development, or housing, with strong communication and relationship-building skills. You will be confident using digital engagement platforms (ideally Ark) to drive participation and analyse performance, alongside delivering face-to-face initiatives such as forums and events. With a proactive and adaptable approach, you will be able to manage multiple priorities, engage diverse communities and work collaboratively with internal teams and stakeholders to improve resident satisfaction and outcomes.

This is a hybrid role, predominantly remote, with attendance at our Holborn head office around twice per month alongside occasional resident engagement events. The role offers national coverage, with infrequent travel required, making it well suited to candidates based in the South East or within a reasonable commute to London.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

Develop and deliver a resident engagement strategy that increases participation and inclusion.
Organise and facilitate resident meetings, forums, events, and consultations.
Build positive relationships with residents, ensuring their voices are heard and acted upon.
Support resident groups, to function effectively.
Promote digital and non-digital engagement channels to reach diverse audiences.
Lead the use of Ark (resident communication app) to create and maintain vibrant digital communities.
Develop and deliver a structured communications plan via Ark, including regular, targeted messaging to residents.
Create engaging, relevant content to improve resident interaction and participation rates.
Monitor and analyse engagement metrics (e.g. open rates, response rates, participation levels) to continuously improve performance.
Encourage adoption of the Ark app among residents, supporting onboarding and increasing usage.
Use Ark to promote events, consultations, community initiatives, and key service updates.
Identify community needs, priorities, and opportunities through insight and engagement.
Support the development of local projects, initiatives, and community-led activities.
Work with partners (local authorities, charities, health services) to deliver community programmes.
Collaborate with local agencies to address issues such as anti-social behaviour, isolation, and deprivation.
Monitor and report on engagement activity and outcomes, including digital engagement via Ark.
Use insights from resident surveys, including TSMs, to create targeted action plans aimed at increasing resident satisfaction with engagement.

Key requirements:

Experience in community development, resident engagement, housing, or similar roles.
Experience using digital engagement platforms (e.g. resident apps such as Ark).
Strong interpersonal and communication skills.
Ability to build trust and relationships with diverse communities.
Experience organising events and facilitating group discussions.
Knowledge of equality, diversity, and inclusion principles.
Ability to manage multiple projects and priorities.
Competent IT skills (e.g., MS Office, digital engagement tools).

Desirable

Experience working in housing or social housing sector.
Knowledge of safeguarding and community safety practices.
Experience analysing engagement data and improving communication strategies.

Our Offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

consultation manager jobs in london, greater london

Resident Engagement Manager

Membership Relations Manager

General Manager - Prestigious Livery Hall, City of London

Executive & Operations Assistant

Operations Manager - London

Property Manager (Block Management)

People Project Manager

Group General Manager - South West London

Programme Manager – Culture & Change

Marketing Manager

Regional Community Development Manager

Property Manager - Experienced

General Manager - Temporary

Member Experience and Engagement Manager

People Manager

Corporate Counsel, Global Legal Commercial Contracts (m/f/d)

Chief of Staff £75,585 - £84,840 p.a. + benefits

Customer Success Manager

Service Manager - Women & Families VAWG Charity

Senior Growth & Operations Manager, EMEA

I want to receive the latest job alerts for consultation manager in london, greater london

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected