Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.
We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.
Job Description
We are seeking a highly skilled and motivated Billing Supervisor to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.
Key Responsibilities:
- Lead, mentor, and develop the Billing Administrators, ensuring high performance and a positive working environment.
- Set clear objectives and performance targets for the team, providing regular feedback and coaching to drive continuous improvement.
- Foster a collaborative team culture that encourages professional development and a customer-focused approach.
- Resolution of complex queries escalated from Billing Administrators.
- Direct support to Credit and Billing Manager.
- Ensuring integrity of billing data through robust process and controls.
- To build and maintain effective working relationship across Finance and with other colleagues across the business.
- Working closely with Credit Controllers to ensure smooth collection process by promptly resolving billing issues and fixing any root cause issues to avoid future payment delays.
- Identify and implement process improvements; to improve accuracy, timeliness and efficiency.
Requirements:
- Proven experience in leading and developing a team, with a track record of driving high performance and managing staff effectively.
- Excellent communication and negotiation skills, with the ability to build strong relationships with internal and external stakeholders.
- Experience of working in an environment where services are charged to local authorities.
- Excellent organisational skills, attention to detail and rigour.
- Problem solving skills.
- Previously used a high volume billing system.
- Ethical and professional behaviour.
- Confident with Excel (pivot, sumifs, vlookups) and other Microsoft office systems.
- Ability to work well in a fast-paced environment
Benefits:
At Achieve together we offer a range of exciting benefits, such as:
- Career progression and training opportunities
- Employee discount schemes across a range of retailers and services,
- Stream- a financial health app that gives you the ability to receive optional pay advances
- Life Assurance
Apply Now!
Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!
We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.
To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised. Applications received after this point may not be guaranteed review.
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