Income Audit Supervisor/ Income Auditor / Finance Risks & Controls (FRC) Supervisor
Do you have a keen analytical eye, and the gravitas to influence financial and operational policy at London’s most iconic 5-star hotel?
We are offering a wonderful opportunity to join our Finance department as a Finance Risks & Controls (FRC) Supervisor here at Shangri-La The Shard, London. Our FRC Supervisor will maintain procedures necessary to verify the accuracy of all revenue and key performance metrics reported in the daily revenue report. Responsibilities will include adjustment postings, investigation of complimentary rooms, market code statistic reports, accounting for vouchers, house checks, room rate variances, packages, discounts and reconciliation of PMS, POS and finance systems. You will review departmental incentives, and lead monthly meetings with hotel operations to identify opportunities and action profit-protection plans.
You will be responsible for overseeing the operational cash controls of the hotel and for managing the General Cashier, while supporting the core finance team with month end reporting requirements. You will also manage a key relationship with the Shangri-La Regional Compliance team to ensure local compliance with monthly finance key controls checklist requirements.
Who we’re looking for:
- A team player with the confidence, gravitas and humour to build strong relationships with senior stakeholders
- Finance degree / qualification, or desire to study
- Advanced knowledge of Excel, Opera, Infrasys
- Experience in a similar role (Income Auditor / Internal Auditor) essential
- Experience in meeting expectations in fast-paced luxury hospitality
- Flexibility, reliability, and adaptability
- Oral and written professional fluency in English
- Right to work in the United Kingdom
Who are we?
We are Shangri-La, The Shard, London, the first elevated luxury hotel in the city and Western Europe’s tallest building. Our loyal guests enjoy unparalleled views across London, capturing the city’s most historic area, inclusive of Tate Modern, St. Paul’s Cathedral, and Borough Market.
Our property sits at the heart of London, attracting an array of guests from around the globe who enjoy the high-end luxurious experience of staying and dining with us. As our FRC Supervisor, you will be a key member of our Finance team and expected to build trust, integrity and credible business relationships, supported by the Credit Manager and wider hotel management team.
In joining the Shangri-La Hotel London, we will offer you an array of exclusive benefits and lifestyle options such as but not limited to:
- Competitive and generous pension contribution scheme
- 50% discounts in our exclusive award-winning luxury Restaurants and Bars
- Complimentary dining whilst at work
- Complimentary dry-cleaning service for your work attire
- Annual season travel ticket loan to support you in your journey to work
- Staff rates at properties worldwide
- Exclusive discounts across London Bridge area via the “Shard Card “membership scheme
- Loyalty benefits- such as complimentary stays, monetary recognition for long service
- Investment in your personal development via our vast online Shangri-La academy courses
- Internal promotions and endless opportunities
- Unique cultural and engagement events across all teams
- Immediate enrolment onto our employee recognition platform “moments of joy”
- Financial recognition for introducing new successful team members into the hotel via our inhouse talent team
Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
