Cabin leader Work, Jobs in London, Gtl (with Salaries)

Customer Experience Assistant (On Board & Lounge) Eurostar
Momentum Services Limited —St. Pancras International Station
- £14.12 - £14.46 an hour
- Temporary
- Customer service
- Cleaning
- In-person
- Flexible schedule
Quick apply
6d
Cabin Crew Base Manager
Cathay Pacific —London
- Microsoft Powerpoint
- Management
- Computer literacy
4d
Customer Service Assistant
Hornblower —London
- £12.71 an hour
- Full-time
- Customer service
- English
- First Aid Certification
Quick apply
Aircraft Cleaner
Omnia Resourcing —London
- Up to £12 an hour
- Temporary
- Bachelor's degree
- Cleaning
First Line Manager
DHL Supply Chain —London
- Computer literacy
- Team management
- Computer skills
Facilities Assistant- 6 Month FTC
CBRE —London
- Full-time
- Computer literacy
- English
- Computer skills
Team Lead Crewing Operations
Qantas —London
- Full-time
- Continuous improvement
- Team management
- Leadership
- Annual leave
Quick apply
1d
Management Accountant
Wiser —London
- Hotel
- QuickBooks
- School
- Work from home
Business Development Executive
SiteMinder —London
- Full-time
- Hybrid work
- CRM software
- English
- Hotel
Sales Executive (Arabic Speaking)
SiteMinder —London
- £38,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Hotel
HR Advisor
DHL Supply Chain —London
- Human resources
- Recruiting
- Organisational skills
Sales Executive
SiteMinder —London
- £34,000 - £37,000 a year
- Full-time
- Hybrid work
- English
- Hotel
- Resort
MidWeight Designer
Wiser —London
- Microsoft Powerpoint
- Google Suite
- Hotel
- Work from home
SaaS Sales Executive
SiteMinder —London
- £38,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Hotel
Paid Media Manager
Wiser —London
- Hotel
- Organisational skills
- Work from home
Paid Social Lead
Wiser —London
- Hotel
- Work from home
Sales Executive (French Speaking)
SiteMinder —London
- Full-time
- Hybrid work
- CRM software
- English
- Hotel
Toddler Room Leader
Bright Horizons —Harpenden
- From £30,804.80 a year
- Full-time
- Experience working with children
- Preschool
- Mentoring
- Annual leave
Quick apply
8d
Swimming Pool Service Engineer
Barr + Wray Ltd —London
- Up to £45,000 a year
- Overtime
- Computer literacy
- Maintenance
- Electrical experience
- Annual leave
Quick apply
5d
Swimming Pool Service Engineer
Barr + Wray —London
- Up to £45,000 a year
- Overtime
- Computer literacy
- Maintenance
- Electrical experience
- Annual leave

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Customer Experience Assistant (On Board & Lounge) Eurostar

Momentum Services Limited -
St. Pancras International Station

Quick apply

Job details

Temporary | Fixed term contract | Zero hours contract
£14.12 - £14.46 an hour
6 days ago

Benefits

Flexible schedule

Qualifications

Customer service
Catering
Cleaning
Guest services
Communication skills

Full job description

Job Description:

The Customer Experience Assistant is at the heart of the customer experience. From providing exceptional customer service to ensuring a clean and well-presented lounge and being able to provide our passengers with an unforgettable experience when working on board. The ideal candidate should have a great eye for detail and can prioritise their daily duties according to the Lounge and train service needs, keeping the customer at the heart of everything we do.

This is a multi-functional role, with different areas of responsibility throughout the working week, with some shifts focused on cleanliness and presentation of the Lounge, and others centred around customer service, both at the Eurostar Premier Lounge and on board our trains. The ideal candidate will be an adaptable individual who can perform both functions to an exceptional standard, ensuring passengers can enjoy a welcoming, clean, and friendly environment.

The Customer Experience Assistant will report to the Lounge Team Leaders, Lounge Assistant Managers when working in the Eurostar Premier Lounge and to the Service Performance Team Leader and Purser in charge of the service when working on board the train.

Key areas of responsibility (not restricted to):

· Provide excellent care and cleaning service to the Business Lounge (front and back of house) and on board

· Recognise Premier passengers and always anticipate their needs.

· Ability to multi-task while always putting customers first.

· Manage passengers’ requests in a timely and efficient manner.

· Demonstrate flexibility in shifts and in tasks and use initiatives.

· Pay attention to details and maintain high level of cleanliness.

· Ensure that Front, back of House and train areas are maintained to the highest standards always set by the company.

· Accountable for the results of the company in terms of Customer service, cleanliness, tidiness and product knowledge.

· Adhere to all company policies and guidelines (e.g. customer service attitude, grooming, Drugs & Alcohol, attendance).

· Ensure compliance with all aspects of safety and security according to Eurostar authority regulations.

· Carry out platform duties and work as a first-class cabin crew

Ambassador of the Eurostar brand and role model.

Essential personal qualities:

· Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.

· Extensive experience in hospitality or catering is an advantage.

· Excellent grooming standards and interpersonal / communication skills

· Comfortable in working flexible hours in a multicultural work environment where French, English and Dutch are spoken.

· Ability to work on your own with minimal supervision, creating a close relationship with the Team Leaders, Assistant Managers and pursers.

· Ability to handle often difficult situations while remaining in charge and professional and to find solutions to problems in a timely manner

The interview and selection day will take place on Saturday, 29th August 2026. If your application is successful, you will need to be available to attend on this date.

This position is recruited on a fixed-term contract from October 2026 until May 2027 on 7 hours minimum and guaranteed.

Any additional hours will be paid at the hourly rate for the role, and the candidate will have the opportunity to decline working more than 7 hours if required.

Pay: £14.12-£14.46 per hour

Work Location: In person

Quick apply

Refine Your Search

cabin leader jobs in london, gtl

Customer Experience Assistant (On Board & Lounge) Eurostar

Cabin Crew Base Manager

Customer Service Assistant

Aircraft Cleaner

First Line Manager

Facilities Assistant- 6 Month FTC

Team Lead Crewing Operations

Management Accountant

Business Development Executive

Sales Executive (Arabic Speaking)

HR Advisor

Sales Executive

MidWeight Designer

SaaS Sales Executive

Paid Media Manager

Paid Social Lead

Sales Executive (French Speaking)

Toddler Room Leader

Swimming Pool Service Engineer

Swimming Pool Service Engineer

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