crm manager Work, Jobs in london, gtl (with Salaries)

CRM Manager
Policy Expert —London
CRM Manager
Nightcap PLC —London
- £45,000 a year
- Full-time
- Analysis skills
- Organisational skills
Quick apply
12d
CRM & Loyalty Manager
Cote Restaurants —Kensington
- £48,000 - £50,000 a year
- Full-time
- Hybrid work
- Driving
Quick apply
CRM Analytics Manager
Wise Australia Investments —London
- £75,000 - £115,000 a year
- Data analysis skills
- SQL
- Python
Regional CRM Manager - UK & Europe
Wise Australia Investments —London
- £45,000 - £65,000 a year
- Analysis skills
Senior CRM Manager
NOTHING —London
- Full-time
- In-person
11d
Senior CRM Manager - (Global)
Wise Australia Investments —London
- £62,000 - £88,000 a year
- SQL
- Analysis skills
- Communication skills
PRADA In-Store CRM Manager, Bond Street
Prada —London
- Microsoft Excel
- English
- Microsoft Office
13d
Regional CRM Manager - UK & Europe
Wise —London
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Senior CRM Manager - (Global)
Wise —London
- £62,000 - £88,000 a year
- Full-time
- SQL
- Analysis skills
- Communication skills
Quick apply
CRM Manager
Walkers Global —London
- CRM software
- Microsoft Excel
- Microsoft Outlook
CRM & Retention Manager
HyperGrowth Recruitment —London
- £45,000 - £60,000 a year
- Remote
- Communication skills
Quick apply
CRM & Lifecycle Manager
DROOL —London
- Merchandising
- Marketing
- Employee discount
Quick apply
CRM & Lifecycle Manager
Antler —London
- Full-time
- Hybrid work
- IT
- HTML
- Annual leave
- Employee discount
Quick apply
12d
Senior CRM Operations Manager
marshmallow —London
- Full-time
- Employee discount
CRM & Lifecycle Manager
InvestEngine —London
- Hybrid work
- SQL
- HTML
CRM Loyalty & Lifecycle Manager
The White Company —London
- Sales
- Work from home
- Employee discount
CRM Manager
Plum Fintech —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Marketing
- Referral programme
Quick apply
CRM Manager
Butternut Box —London
- Hybrid work
- Analysis skills
- Project management
- Travel
- Annual leave
- Employee discount
CRM Manager - 12 Month Fixed Term Contract
OVO Energy —London
- £45,000 - £55,000 a year
- Employee discount
- Gym membership
Quick apply
14d

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CRM Manager

Policy Expert -
London

Apply Now

Job details

Benefits

Season ticket loan
Company pension

Full job description

Policy Expert – CRM Manager

Are you ready to transform the insurance industry?

Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience.

Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK’s No.1-rated home insurer by Review Centre since 2013.

Hear from our team about what it's like working at Policy Expert ✨

What you’ll be doing:

You’ll own the hands-on build, management and optimisation of lifecycle and transactional customer communications, primarily via email, with oversight of print communications and future expansion into channels as new comms opportunities arise. You’ll become Policy Expert’s go-to expert on our CRM platform Bloomreach.

The role is responsible for executing and continuously improving CRM activity to drive engagement, acquisition, retention, and in-life commercial performance, while ensuring communications are clear, accurate, and compliant. This role works hand-in-hand with the Customer Comms Manager and Lead who will plan what communications are needed across customer journeys and what messages and actions they deliver.

You’ll be ensuring that our CRM foundations are robust and continuously improved, including:

Own and operate the Bloomreach platform, improving how it is used and ensuring best practice.
Manage CRM processes, documentation, and supplier relationships to ensure scalable and efficient delivery.
Manage and maintain customer data integrity, permissions (GDPR compliant), and cross-functional activity to develop new data and targeting opportunities.

Who are you:

You’re a hands-on CRM specialist who enjoys building and optimising campaigns and takes pride in getting the detail right. You’re comfortable working independently, managing technical setups, and using data and analysis to continuously improve performance.

You have strong experience with CRM platforms (ideally Bloomreach or similar), understand segmentation, personalisation, and testing, and are confident working with customer data in a compliant way. With this, you’re comfortable taking full accountability for platform setup, data hygiene, and campaign build quality, ensuring communications are accurate, effective, and delivered to a high standard.

You’re commercially minded, always looking for ways to improve engagement and retention, but you also care about creating clear, effective customer communications that support a good overall experience. You also have at least 5 years of B2C experience in a service-led business.

Benefits:

This role will be based in our London office in a 50/50 Hybrid mode.

We match your pension contributions up to 7%

Private medical & Dental cover

Learning budget of £1,000 a year + Study leave (with encouragement to use it)

Enhanced maternity & paternity

Travel season ticket loan

️ Access to a wide selection of London O2 events and use of a Private Lounge

Employee Wellbeing Programme

Prayer room in Office

What We Stand for and Next Steps

“We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment”

At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.

We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.

Apply Now

Refine Your Search

crm manager jobs in london, gtl

CRM Manager

CRM Manager

CRM & Loyalty Manager

CRM Analytics Manager

Regional CRM Manager - UK & Europe

Senior CRM Manager

Senior CRM Manager - (Global)

PRADA In-Store CRM Manager, Bond Street

Regional CRM Manager - UK & Europe

Senior CRM Manager - (Global)

CRM Manager

CRM & Retention Manager

CRM & Lifecycle Manager

CRM & Lifecycle Manager

Senior CRM Operations Manager

CRM & Lifecycle Manager

CRM Loyalty & Lifecycle Manager

CRM Manager

CRM Manager

CRM Manager - 12 Month Fixed Term Contract

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