Crm manager Work, Jobs in London, Gtl (with Salaries)

Customer Insight and Performance Manager (CRM) - 12 month Secondment
Experian —London
- Full-time
- Hybrid work
- Management
- Salesforce
- SQL
- Annual leave
Quick apply
CRM Manager
Steer —Hemel Hempstead
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Global Senior CRM Manager
AESOP Corporate —London
- Full-time
- Hybrid work
- Management
- Salesforce
- Leadership
- Employee assistance programme
Professional Services – Sales Executive, Technology and Business Process Services
SEI Investments —London
- Full-time
- Hybrid work
- Sales
- Salesforce
- Bachelor's degree
CRM Manager
Motorway —London
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Employee assistance programme
Quick apply
Customer Insight and Performance Manager (CRM) - 12 month Secondment
Experian Information Solutions —London
- Full-time
- Hybrid work
- Management
- Salesforce
- SQL
- Annual leave
CRM Marketing Manager (15-Months Fixed Term Contract - Maternity Cover)
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Hybrid work
- Continuous improvement
- Marketing
- Annual leave
- Employee assistance programme
14d
Senior CRM Manager - Fixed Term Contract
Bamford Collection —London
- Full-time
- Analysis skills
- Presentation skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
CRM Loyalty & Lifecycle Manager
The White Company —London
- Sales
- Work from home
- Employee discount
International Growth – CRM, Loyalty & Incentives Manager
Tripadvisor —London
- Hybrid work
- Analysis skills
- IT
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Regional Demand Gen Specialist — Europe, Middle East & Africa (EMEA)
SymphonyAI —London
- £35,000 a year
- Full-time
- Management
- English
- AI
- Annual leave
Account Executive , Large Customer Sales Acquisition, Amazon Ads
Amazon Online UK Limited —London
- Full-time
- Sales
- Salesforce
- Business development
14d
B2B Senior Account Manager, Commercial Sector, Field and Automotive
Amazon Business EU Sarl, UK Branch —London
- Full-time
- CRM software
- Spanish
- Sales
CRM Manager
Walkers Global —London
- CRM software
- Microsoft Excel
- Microsoft Outlook
Senior CRM Campaign Executive
Allwyn UK —Watford
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
CRM & Customer Insights Manager
Joseph Joseph —London
- Hybrid work
- Employee discount
CRM Manager
The Fold —London
- Marketing
- Employee assistance programme
CRM Manager
Sony Music Entertainment Canada —London
- Salesforce
- SQL
- Project management
CRM Manager
Pandora Jewelry —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Outbound Account Executive, SMB, UK
Uber —London
- Full-time
- Hospitality
- Sales
- Marketing

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Customer Insight and Performance Manager (CRM) - 12 month Secondment

Experian -
London

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Management
Salesforce
Performance management
SQL
Mentoring
Communication skills

Full job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

12 month maternity cover

We are looking for a commercially focused Customer Insights and Performance Manager on a 12 month fixed term basis, to lead performance strategy, forecasting, prioritisation, and optimisation across Customer Marketing activity in Experian Consumer Services. This is a high-impact role with strong exposure to senior stakeholders, offering the opportunity to shape decision-making, influence strategic direction, and drive measurable improvements in customer engagement and business performance.

Your role will combine strategic ownership with hands-on delivery. You will be responsible for translating performance data into clear priorities, identifying opportunities for improvement, shaping communication and testing strategy, and driving change across the Customer Marketing agenda. You will also manage a Customer Marketing Analyst, ensuring strong day-to-day insight generation and performance support across the team.

Key responsibilities

Own forecasting, performance management, creation of new engagement metrics and reporting, translating planned initiatives into robust forecasts, targets, and clear performance updates for senior stakeholders
Lead prioritisation and sizing of Customer Marketing projects, assessing scope, value, and impact, and identifying new opportunities to improve engagement and commercial performance
Shape communication and contact strategy through insight-led recommendations, working closely with Analytics to improve customer journeys, lifecycle performance, and overall marketing effectiveness
Lead the creation and execution of a robust testing roadmap for the Customer Marketing team, including strategic and tactical testing across contact strategy, customer experience, and messaging, and ensure actions are followed through into measurable outcomes
Partner with senior stakeholders across Customer Marketing, Product, Commercial, Finance, and Analytics to align priorities, influence decisions, and drive business impact
Own governance of campaign and journey targeting, ensuring a high standard of quality, accuracy, and consistency across execution as well as ensuring that the right customers receive the right communications at the right time
Manage and develop a Customer Marketing Analyst, providing direction across campaign reporting, test analysis, anomaly identification, and day-to-day insight generation

Qualifications

Strong forecasting and performance management experience, with the ability to work confidently with key metrics, targets, and data-driven recommendations
Experience leading testing programmes designed to improve customer engagement, customer experience, or campaign performance
Strong commercial, numerical, and analytical capability, with the ability to connect customer performance analysis to business outcomes, strategic priorities, and credible business cases
Strong stakeholder management, influencing, and communication skills, with the ability to present complex performance narratives clearly to senior and non-technical audiences
Ability to prioritise effectively, make sound decisions, and drive change through to execution
Experience managing or mentoring an analyst

Nice to have

Strong SQL skills and experience using analytical tools such as Mixpanel
Good CRM knowledge, ideally including Salesforce and campaign targeting principles

Additional Information

Our benefits package includes:

Hybrid working - 40% office based
Great compensation package and discretionary bonus plan
Core benefits include Pension, BUPA healthcare and more
25 days annual leave plus bank holidays

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

Grade: D/EB8

#LI-GN1 #LI-Hybrid

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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Refine Your Search

crm manager jobs in london, gtl

Customer Insight and Performance Manager (CRM) - 12 month Secondment

CRM Manager

Global Senior CRM Manager

Professional Services – Sales Executive, Technology and Business Process Services

CRM Manager

Customer Insight and Performance Manager (CRM) - 12 month Secondment

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Senior CRM Manager - Fixed Term Contract

CRM Loyalty & Lifecycle Manager

International Growth – CRM, Loyalty & Incentives Manager

Regional Demand Gen Specialist — Europe, Middle East & Africa (EMEA)

Account Executive , Large Customer Sales Acquisition, Amazon Ads

B2B Senior Account Manager, Commercial Sector, Field and Automotive

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Senior CRM Campaign Executive

CRM & Customer Insights Manager

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CRM Manager

CRM Manager

Outbound Account Executive, SMB, UK

I want to receive the latest job alerts for crm manager in london, gtl

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