Customer service account representative Work, Jobs in London, Gtl (with Salaries)

Customer Services Representative
AXO Student Living —New Cross
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Customer Service Representative
The Daylight Company —North West London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
9d
Telesales/Call Centre Representative– Accounting/Finance
vServices —London
- Temporary
- English
- Computer skills
- Financial services
Customer Care Representative
Medtronic —Watford
- £28,880 - £43,320 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Organisational skills
13d
(Temp) Wholesale Customer Service Representative
Tapestry Inc —London
- Full-time
- Hybrid work
- Customer service
- English
- Employee assistance programme
- Employee discount
Entry Level SDR (HF13414181)
Flourish —London
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Customer Development Representative
WP Engine —London
- Full-time
- Sales
- Salesforce
- Employee assistance programme
- Life insurance
11d
Sales Development Representative (SDR) Trainee
CloudPlexo —London
- Full-time
- Hybrid work
- Computer Science
- Sales
- Marketing
- Flexible schedule
Quick apply
Consumer Credit Merchant Support Manager
paypal —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
- Annual leave
Technical Support and Office Admin
5Tel —Woodford Green
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
Territory Sales Representative (Remote Work - United Kingdom Based)
Sylvia P —Greater London
- From £40,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Work from home
Quick apply
Inside Sales & Customer Service Representative
Callaway —Chessington
- £28,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
9d
Junior Business Development Representative (Inbound Response)
Genesys —London
- Full-time
- CRM software
- Sales
- Customer service
Business Development Representative
AccountsIQ —London
- £30,000 - £35,000 a year
- Hybrid work
- CRM software
- Sales
- Salesforce
- Annual leave
Quick apply
KYC Onboarding Analyst
Ebury —London
- Analysis skills
- Communication skills
Quick apply
4d
Night Auditor
NOVOTEL —London
- £15.30 an hour
- Weekend availability
- Customer service
- Hotel
- Organisational skills
- Annual leave
- Referral programme
Quick apply
3d
Sales Development Representative
Ada —London
- Full-time
- Remote
- AI
- Communication skills
- Work from home
- Flexible schedule
5d
Service Desk Analyst
Bates Wells —London
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
Quick apply
Client Service Associate
Manulife —London
- £76,275 - £137,295 a year
- Full-time
- Annual leave
- Life insurance
Business Development Representative
Scoro —London
- £40,000 - £50,000 a year
- Hybrid work
- Sales
- Communication skills
- Annual leave
5d

I want to receive the latest job alerts for customer service account representative in london, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service account representative jobs near london, gtl

Customer Services Representative

AXO Student Living
New Cross

Quick apply

Job details

Permanent | Full-time
£26,436.80 a year
11 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Microsoft Office
Communication skills
Negotiation

Full job description

Customer Service Representative

About Us:

AXO Student Living is a student accommodation provider which is committed to providing students from around the world with much more than just a room. We aim to give our residents a unique living experience which will enhance their academic journey and ensure that their time at university is packed full of great experiences and amazing friendships whilst enjoying our wonderful secure living spaces.

About the role

We are seeking a highly creative and motivated Customer Service Representative to join our team. Who works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience to achieve occupancy and retention goals.

Main Responsibilities and Duties

Works as part of a team, supporting and respecting other team members, to deliver
exceptional resident living.
Supports the creation of a positive, memorable experience for residents
Delivers all aspects of customer service, including a comprehensive front of house

service anticipating and exceeding resident expectations.

Responds positively to customer queries and complaints, identifying and undertaking

appropriate action in line with AXO’s complaints procedure.

Supports events and activities within the Community.
Establishes and maintains relationships with university clients.
Develops and maintains local knowledge and information resources relevant to

resident needs i.e., travel, entertainment, and amenities.

Completes administrative tasks including logging of maintenance requests, post

distribution, filing and preparing notices and updating of databases.

Support the Sales team with marketing activities such as attending open days and

leafleting to promote the property.

Carries out sales and leasing activities including viewings and rebooker campaigns
Assists with summer Community preparations, including move-in and move-out

processes.

Completes Health and Safety compliance activities in line with the Company’s

policies and procedures.

Participates where required in an on-call roster to provide out of hours emergency

support for the Community.

Collaborates with the Customer Accounts Team to monitor payments and chase

outstanding rent arrears following rent collection processes to meet business goals

whilst promoting tenancy extensions and other revenue streams.

Promote tenancy extensions
Ensure tenant refunds are completed in a timely manner and in line with policy.
Look to maximise efficiency of utilities.

Skills:

Excellent Customer Service Skills
Excellent Communication skills in the English Language
Proficient user of computers and MS Office
Keen to grow and develop a career in the Student Accommodations Market

About You:

Good level of general education.
Proficient in the use of Microsoft office packages including Word, Excel and Outlook

as well as other systems such as databases or booking systems (Training to be

provided on in house systems).

A knowledge and understanding of UK Health and Safety requirements and

legislation.

Excellent customer service skills and significant experience in a customer facing

service delivery role.

Good team player with strong relationship building and influencing skills.
Ability to act autonomously, taking decisions and/or action when required.
Fluent English verbal and written communication skills.
Excellent organisation skills with the ability to multitask and prioritise.
Numerical skills necessary to complete the above activities.
Self and culturally aware and able to adapt relationship building, communications

and negotiation skills to suit audience.

Flexible approach to work and adaptable to thrive in a changing environment.
Enthusiasm to deliver an exceptional experience to stakeholders and continuously

improve knowledge of self and others.

Equal Opportunities

AXO Student Living is an Equal Opportunity Employer. It does not discriminate based on race, colour, religion, sex, national origin, age, disability, or other protected characteristics. We base all our employment decisions on merit, job requirements and business needs.

Disclaimer

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

Pay: £26,436.80 per year

Benefits:

Company pension

Ability to commute/relocate:

New Cross, Greater London: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Customer Services Representative: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service account representative jobs in london, gtl

Customer Services Representative

Customer Service Representative

Telesales/Call Centre Representative– Accounting/Finance

Customer Care Representative

(Temp) Wholesale Customer Service Representative

Entry Level SDR (HF13414181)

Customer Development Representative

Sales Development Representative (SDR) Trainee

Consumer Credit Merchant Support Manager

Technical Support and Office Admin

Territory Sales Representative (Remote Work - United Kingdom Based)

Inside Sales & Customer Service Representative

Junior Business Development Representative (Inbound Response)

Business Development Representative

KYC Onboarding Analyst

Night Auditor

Sales Development Representative

Service Desk Analyst

Client Service Associate

Business Development Representative

I want to receive the latest job alerts for customer service account representative in london, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected