Energy analyst Work, Jobs in London, Gtl (with Salaries)

Support Analyst
Elexon —London
- £45,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
7d
Graduate Investment Analyst
Aukera —London
- Hybrid work
- English
- Annual leave
- Life insurance
Client Solutions & Analytics: Analyst/ Associate - London
PIMCO —London
- Full-time
- English
- Analysis skills
- AI
Energy Data Analyst
Veolia ES (UK) Limited —London
- £31,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
13d
You've Been Referred: Genpact Global Internships
Genpact India Private Limited —London
- Master's degree
- Bachelor's degree
- Business
Quick apply
Data Analyst - 6 Month FTC
FDJ UNITED —London
- Analysis skills
- AI
- Communication skills
2027 Client and Product Graduate Rotational Program - EMEA
BlackRock Investments —London
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
Asset Management Analyst – Entry Level
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Whitespace Business Analyst - AI and agents
Verisk —London
- Full-time
- Mentoring
- Agile
- AI
- Annual leave
- Life insurance
Commodities Trading Rotational Analyst Graduate Programme (2027 Start)
Castleton Commodities International —London
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee discount
Business Analyst
Crew Clothing Head Office —Kingston upon Thames
- Full-time
- Hybrid work
- Analysis skills
- Conflict management
- Employee discount
- Referral programme
Quick apply
PMO Analyst (Scheme and Technology Delivery)
Low Carbon Contracts Company —London
- £45,000 a year
- Hybrid work
- Writing skills
- Organisational skills
- Agile
- Annual leave
- Work from home
Quick apply
7d
Data Science Machine Learning Internship (Summer 2027)
Castleton Commodities International —London
- Full-time
- Analysis skills
- Maths
- Bachelor's degree
Financial Crime Analyst
Herbert Smith Freehills —London
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
Global Investment Banking 2027 Summer Analyst - London
Bank of America —London
- English
- Master's degree
- Bachelor's degree
Quality Control Analyst
Worldpay (UK) Limited —London
- Data analysis skills
- Continuous improvement
- Team management
Quick apply
Operations Analyst
Mercer —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Equity Research, Energy/Oil & Gas, Senior Associate, London
Jefferies & Company, Inc. —London
- Full-time
- Communication skills
Investment Banking - UK Natural Resources - Analyst - London
JPMorganChase —London
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Communication skills
Business Analyst – Data Focused
IQVIA —London
- Full-time
- Hybrid work
- Analysis skills

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Support Analyst

Elexon -
London

Apply Now

Job details

£45,000 a year
7 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Stakeholder liaison
Incident queue management
IT service management
Ticket management
User account management
Continuous improvement
Technical support incident logging
Technical writing
IT incident logging
Root cause analysis
Communication skills
Help desk

Full job description

We’re looking for a Support Analyst to join the Technology function at Elexon on a permanent basis.

In this role, you’ll provide first- and second-line support across Elexon’s systems and services, ensuring incidents, requests, and issues are managed efficiently and in line with service expectations. You’ll play a key role in maintaining service stability, user satisfaction, and operational performance, working closely with internal teams, suppliers, and stakeholders.

This is a great opportunity to work in a fast-paced, technology-driven environment, supporting critical services that underpin the GB electricity market.

What you’ll do:

Provide 1st and 2nd line support, managing incidents, service requests, and user queries
Log, prioritise, and resolve issues in line with SLAs and service management processes
Perform incident, problem, and request management, escalating where required
Work with technical teams and suppliers to troubleshoot and resolve system issues
Maintain and update knowledge base articles and support documentation
Monitor systems and services to ensure availability and performance standards are met
Support user onboarding, access management, and system configuration tasks
Contribute to root cause analysis and continuous improvement activities
Assist with release support, testing, and change activities where required
Provide clear communication to users and stakeholders on issue status and resolution

What you’ll bring:

Experience in a Support Analyst, Service Desk, or IT Support role
Understanding of IT service management principles (ITIL)
Experience managing incidents, service requests, and user support queries
Strong problem-solving skills and ability to troubleshoot technical issues
Good communication skills, with the ability to support both technical and non-technical users
Ability to prioritise workload and manage multiple tasks in a fast-paced environment
Experience working with ITSM tools (e.g. ServiceNow, Jira, or similar)
Basic understanding of IT systems, applications, and infrastructure
Experience in regulated environments or utilities sector (desirable)

What’s in it for you:

Salary - £45,000
Excellent benefits including bonus, private medical insurance and generous pension scheme
The opportunity to work within a thriving organisation which can support your growth and development
We operate a hybrid working approach with 2 days in our London office

Our culture

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

Provide true equality of opportunity
Attract and retain diverse talent
Listen to all voices
Be representative of the communities we work in
Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voices

Ready to make an impact? Join us and help shape the future of energy services.

Apply Now

Refine Your Search

energy analyst jobs in london, gtl

Support Analyst

Graduate Investment Analyst

Client Solutions & Analytics: Analyst/ Associate - London

Energy Data Analyst

You've Been Referred: Genpact Global Internships

Data Analyst - 6 Month FTC

2027 Client and Product Graduate Rotational Program - EMEA

Asset Management Analyst – Entry Level

Whitespace Business Analyst - AI and agents

Commodities Trading Rotational Analyst Graduate Programme (2027 Start)

Business Analyst

PMO Analyst (Scheme and Technology Delivery)

Data Science Machine Learning Internship (Summer 2027)

Financial Crime Analyst

Global Investment Banking 2027 Summer Analyst - London

Quality Control Analyst

Operations Analyst

Equity Research, Energy/Oil & Gas, Senior Associate, London

Investment Banking - UK Natural Resources - Analyst - London

Business Analyst – Data Focused

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