Helpdesk manager Work, Jobs in London, Gtl (with Salaries)

Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
3d
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
3d
Site Escort
Equans —Westminster
- £13.45 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Helpdesk Administrator
CBRE Local UK —London
12d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
12d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
6d
Operations Duty Manager
NAA-Jones Lang LaSalle Resources —London
- Part-time
- In-person
Quick apply
3d
Senior Facilities Manager (Branches), North London & East Anglia
National Westminster Bank PLC —London
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
7d
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Communication and Information Systems Desk Officer (CIS DO)
The Council of Reserve Forces' and Cadets' Association —London
- £30,740 a year
- Full-time
- Travel
- Organisational skills
- IT
Quick apply
7h
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
3d
Digital Systems & ICT Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
3d
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2h
Customer Support - ERP Software
Robosol Software UK Limited —Basildon
- £35,000 - £65,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- In-person
- Free parking
Quick apply
Customer Operations Specialist
GlobalData Plc. —London
- £35,000 a year
- Full-time
Senior Operations Manager - Soft FM
Equans —London
- Full-time
- Customer service
- University
- Leadership
- Annual leave
- Employee assistance programme
FM Helpdesk Operator
Bellrock Property and Facilities Management —London
- £27,007.05 a year
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
Client Services Manager
Rapport —London
- £50,000 - £52,000 a year
- Full-time
- Data analysis skills
- Hotel
- Project management
- Employee assistance programme
Occupier Facilities Manager - Finsbury Circus House, London
Savills Management Resources —London
- Organisational skills
- Leadership
- Time management
11d

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helpdesk manager jobs near london, gtl

Helpdesk Support Officer

Civic Recruitment Limited
Redbridge

Quick apply

Job details

Fixed term contract
3 days ago

Qualifications

Administrative experience
IT

Full job description

3-month contract position with a local authority

Summary

This is a 3-month contract position with a local authority, serving as the first point of contact for all facilities-related queries. The role is crucial for ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate. It supports the delivery of high-quality Facilities Management services by maintaining accurate records, coordinating contractors, and delivering excellent customer service in a fast-paced environment.

Responsibilities

Serve as the initial contact for clients, contractors, and stakeholders regarding facilities requests.
Log, track, and manage all service requests (emergency and non-emergency) using the CAFM (Civica) system.
Assess and prioritise incoming queries, determining appropriate actions.
Coordinate works with contractors and internal teams to ensure timely completion.
Monitor job progress and proactively follow up on outstanding tasks.
Escalate delays, risks, or service failures to relevant managers.

Requirements:

Essential Experience Required

At least 2 years of experience in an administrative or data input role.
Experience managing high volumes of requests in a fast-paced environment.
Experience using IT systems and databases (CAFM/Civica).

Essential Qualifications Required

GCSEs (or equivalent), including English and Maths.

Additional Information

Working hours: 36 hours per week.
Location: 255 - 259 High Road, Ilford, Greater London, IG1 1NN, United Kingdom.
We operate on a bi-weekly schedule.
The role closes on 13th June 2026, apply ASAP.

To act as the first point of contact for all facilities-related queries, ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate

Quick apply

Refine Your Search

helpdesk manager jobs in london, gtl

Helpdesk Support Officer

Corporate Guest Services Manager

Site Escort

Helpdesk Administrator

Helpdesk Administrator

Customer Experience Manager

Operations Duty Manager

Senior Facilities Manager (Branches), North London & East Anglia

Business Support Administrator

Communication and Information Systems Desk Officer (CIS DO)

Second Line Support Analyst – RCJ & Judicial

Digital Systems & ICT Manager

Contract Support Administrator

Customer Support - ERP Software

Customer Operations Specialist

Senior Operations Manager - Soft FM

FM Helpdesk Operator

Helpdesk Administrator (12 Month FTC)

Client Services Manager

Occupier Facilities Manager - Finsbury Circus House, London

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3-month contract position with a local authority

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Essential Qualifications Required

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