helpdesk technician Work, Jobs in london, gtl (with Salaries)

IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
IT Field Technician
Dexters —London
- £28,000 - £30,000 a year
- Monday to Friday
- Windows
- Driving
- Communication skills
- Employee discount
Quick apply
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
8d
Helpdesk Technician
FluidOne —Woking
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
Customer Support Technician
VERNE —London
- Overtime
- Software troubleshooting
- Windows
- Analysis skills
Quick apply
12d
Onsite Support Technician
AVI-SPL —London
- Full-time
- Customer service
- Computer skills
- Power tools
6d
Onsite Audio Visual Support Technician
AVI-SPL —London
- Weekend availability
- Customer service
- Computer skills
- Power tools
2d
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
6d
Senior IT Operations Technician
Crunchyroll, LLC —London
- Hybrid work
- Travel
- IT
- In-person
- Annual leave
- Employee assistance programme
IT Service Desk Executive (6 Month FTC)
Jellyfish —London
- Full-time
- English
- Windows
- IT
- Flexible schedule
Quick apply
Catering Technician
CBRE —London
- Full-time
ICT Apprentice Technician Level 3
HRUC Apprenticeships & Skills —Ruislip
- £14,976 a year
- Full-time
- English
- School
Fabric Technician
Cleveland Clinic London —London
- £35,000 - £37,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Onsite Audio Visual Maintenance Technician
AVI-SPL —Watford
- Weekend availability
- Customer service
- Computer skills
- Power tools
10h
Multi-Skilled Technician
CBRE —London
- Full-time
- Customer service
- HVAC
- Communication skills
5d
Area Site Technician - West London (Kew/Twickenham)
City Facilities Management (UK) —West London
- Overtime
- Maintenance
- Driving
- Employee discount
Mobile Maintenance Technician - St Albans
City Facilities Management (UK) —St Albans
- £28,540 a year
- Overtime
- Maintenance
- Driving
- Employee discount
- Life insurance
Multi Site Technician - Roehampton, Clapham, Kingston
City Facilities Management (UK) —Biggin Hill
- £41,506 a year
- Overtime
- Employee discount
- Life insurance
M&E Shift Leader
JLL —London
- £15 - £50 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Engineering
- Employee assistance programme
- Employee discount

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IT Coordinator/ Helpdesk Technician

Wasserman Media Group LLC
London

Apply Now

Job details

Full-time

Qualifications

Azure
Microsoft Outlook
iOS
Microsoft Office
Network infrastructure
Back-end development
Server management
Active Directory
Intune
VPN

Full job description

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM .

Supporting over 3500 people globally across a number of agencies and sites, you will be one of the first points of contact for 1st and 2nd line issues, conducting initial assessment, research and resolution of requests regarding hardware, software and infrastructure components. Your enthusiastic and approachable manner will help you be a key member of the IT Support team, which allows users to approach you directly to discuss and demonstrate their issues first hand .

WHAT YOU WILL BE DOING

Take initial telephone or email inquiries and troubleshooting and manage hardware, software or network problems
Log call / walk-up activity
Range of administration duties. Including, but not exclusively; logging tickets in our ticketing system, tagging hardware in our hardware management system, logging and keeping track of hardware repairs and hardware assignments
Assisting with office moves and a wide range of other possible projects
Resolve more complex issues requiring detailed systems and applications knowledge
Recognise and escalate more difficult problems to Tier 3 support
Install operating system software, patches and upgrades
Analyse , troubleshoot and resolve hardware, software and network issues
Configure, optimise and monitor operating system software and servers
Liaise with suppliers to organise repairs and other admin.
Assist with and support on-site and remote Events

THE SKILLS AND EXPERIENCE YOU NEED

Experience of the following systems and processes are highly beneficial:
Fresh Service ticketing system, including back-end development
Active Directory/Windows, Exchange Online, Azure and Office 365 Administration
Mobile Device Management platforms (Intune, Kandji )
Large format printers
Remote/Mobile access facilities: RDP, Outlook Web Access, VPN
Dell/Apple/Windows Surface Hardware
Mainly iPhone/iOS but some Android mobile phones
Apple Macs running variety of OS
Box.com for file storage and management
O365 Desktop Tools (Outlook, Word, Excel, etc )
Network Infrastructure Understanding and Troubleshooting
Server Management / Patch Management
Backup / Restore (Tape, Virtual)

The successful individual will have the following attributes:

Enthusiastic approach to problem solving
Communication: Telephone manner, email, and face to face
Flexible approach to tasks
Speaking with non-technical people, from junior positions to the most senior
Team Player: Always happy to help others whenever and wherever needed
Reliability: Due to the small and busy nature of the team we need to be able to depend on people to be on time, with exemplary attendance

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Apply Now

Refine Your Search

helpdesk technician jobs in london, gtl

IT Coordinator/ Helpdesk Technician

IT Field Technician

Global IT - Support Technician

Helpdesk Technician

IT Support Technician

Customer Support Technician

Onsite Support Technician

Onsite Audio Visual Support Technician

Service Desk Analyst

Senior IT Operations Technician

IT Service Desk Executive (6 Month FTC)

Catering Technician

ICT Apprentice Technician Level 3

Fabric Technician

Onsite Audio Visual Maintenance Technician

Multi-Skilled Technician

Area Site Technician - West London (Kew/Twickenham)

Mobile Maintenance Technician - St Albans

Multi Site Technician - Roehampton, Clapham, Kingston

M&E Shift Leader

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