senior technical support engineer Work, Jobs in london, gtl (with Salaries)

Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
Senior Technical Support Engineer
DeepL —London
- Full-time
- Hybrid work
- Azure
- SQL
- Scripting
- Annual leave
- Flexible schedule
Senior IT Support Engineer
Allica Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- SharePoint
Senior IT Support Engineer (12 Month Fixed Term Contract)
IQUW Group —London
- Full-time
- Microsoft Excel
- Azure
- Microsoft Office
Senior Consultant Engineer
Equans —London
- £45,000 - £65,000 a year
- Full-time
- Sales
- Engineering
- Master's degree
- Annual leave
- Employee assistance programme
Sr. Technical Support Engineer, Focused Services
Palo Alto Networks —London
- £100,000 - £163,000 a year
- Full-time
- IT
- AI
- Leadership
Senior Support Engineer
Snowflake —London
- Overtime
- Microsoft Office
- Organisational skills
- IT
Senior Technical Support Engineer - Focused Services
Palo Alto Networks —London
- Azure
- Computer Science
- Military
Senior Technical Engineer
Howden Group Holdings —London
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
Senior Engineer
Kier Group —London
- Full-time
- Engineering
- Travel
- In-person
Senior IT Support Engineer
Trip.com Group —London
- Weekend availability
- Customer service
- English
- Bachelor's degree
Senior Technical Solutions Engineer
Moloco —London
- Software troubleshooting
- English
- Machine learning
Senior Systems Engineer - Advanced SQL/Tier 2 Support
CSC (Corporation Service Company) —London
- Full-time
- Computer Science
- Data analysis skills
- Windows
Senior Fibre Engineer
M Group —West London
- Annual leave
- Employee assistance programme
Senior Solutions Engineer
Decagon —London
- £144,300 - £216,400 a year
- Full-time
- Sales
- AI
- Life insurance
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
Senior Dev Ops Engineer
MI6 - Secret Intelligence Service —London
- £63,823 a year
- Part-time
- Azure
- DevOps
- AWS
- Annual leave
Senior Engineer
Arup —London
- Communication skills
Staff Support Engineer
CircleCI —London
- £85,000 - £107,000 a year
- Remote
- Azure
- DevOps
- Master's degree
Quick apply
7d
Senior Platform Engineer
deltaflare —Richmond
- £68,000 - £78,000 a year
- Full-time
- Azure
- System design
- AWS
Quick apply

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senior technical support engineer jobs near london, gtl

Senior IT Support Engineer - UK - Hybrid

Brave -
London

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Job details

£100,000 - £120,000 a year

Qualifications

Customer service
JavaScript
Organisational skills
GitHub
Mac OS
Linux
SaaS
AI
Communication skills

Full job description

Senior IT Support Engineer

Hybrid - London, UK - in office

About Brave

Brave is on a mission to protect the human right to privacy online. We've built a free web browser that blocks creepy ads and trackers by default, a private search engine with a truly independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we're just getting started. Already over 120 million people have switched to Brave for a faster, more private web. Millions more switch every month.

The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what's true and what's not. Brave is fighting back. Join us!

Summary

As a Senior IT Support Engineer, you'll need to have excellent customer service, troubleshooting, and communication skills, as well as the ability to talk tech with employees at all levels.

The ideal candidate is passionate about learning new technologies and has the ability to work independently and self-motivate in a professional but fun environment. Remaining cool under pressure is essential.

About the team:

Our lean and dedicated technical team of 3 currently includes a VP of IT, a Staff IT engineer, and a Senior IT engineer. You will be the second Senior IT engineer, playing a key role in supporting our staff across the globe. This role is based out of the London office which regularly supports 20 employees.

Some of the responsibilities include:

Diagnose and solve complex software, hardware and networking issues including MacOS, Windows and Linux.
A/V Support using Brave Talk, in house and remote
User account management such as onboarding / offboarding staff members, modifying access permissions, periodic audits of access controls, and user credential management
Hardware and Software inventory control and purchasing and remote shipping
Creating clear and concise documentation in the form of runbooks, tutorials, technical tips, and knowledge based articles
Doing security reviews of our vendors and responding to customer security inquiries that relate to IT
Maintaining company asset management with Snipe-IT
Building workflows and automations to help streamline internal processes

Requirements

Experience implementing corporate security controls such as those required for SOC 2
Experience with Google Workspace Admin
Excellent customer service and communication skills, and the ability to talk tech with our staff at all levels (and ensure they understand what you're saying!)
Good working knowledge of Slack, GitHub, 1Password and many other SAAS tools
Understanding how to manage AI tooling such as Claude, Gemini and OpenAI
Strong working knowledge of macOS, Windows and Linux in an enterprise environment
Experience doing internal security audits
Demonstrate excellent organisational skills in both physical workspaces (e.g., cable management, equipment storage) and managing digital workflows, including task tracking and documentation

Compensation £100,000 - 120,000 GBP

Working at Brave

Industry-leader in privacy, with a research and engineering team that's innovating everyday to keep people safer online and beat Big Tech
Highly competitive salaries & benefits, and generous home-office stipends
Annual company wide get together, in fun locations
Welcoming, humble, ridiculously smart teammates, and a truly flat org structure
Opportunity to get in early at a hyper-growth company, and revolutionize the web
Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript?

Apply Now

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senior technical support engineer jobs in london, gtl

Senior IT Support Engineer - UK - Hybrid