Station manager Work, Jobs in London, Gtl (with Salaries)

Manager, Airport Services - London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Customer service
9d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Duty Customer Experience Manager
GTS Rail Operations Limited —London
- Rotating shift
- Employee discount
Project Support Officer
Tower Hamlets —London
- £42,264 - £44,235 a year
- Research
- Administrative experience
- Annual leave
14d
Station Manager, UK
Fastned —London
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Travel
- Flexible schedule
Quick apply
Station Support Manager
London Ambulance Service NHS Trust —New Malden
- £55,524 - £62,652 a year
- Full-time
- Management
5d
Customer Care Advisor
The Bread Factory —London
- Weekend availability
- Customer service
- Bakery
- IT
- Employee discount
Assistant Store Manager (Victoria Station)
Neal's Yard Remedies —London
- Full-time
- Customer service
- Retail management
- Communication skills
- Annual leave
- Employee assistance programme
12d
Sales Advisor - Relay - Heathrow Airport (PT)
Lagardère Travel Retail (UK & IRE) —London
- £14.80 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Quick apply
8d
Digital Services Officer
Newham Council —London
- £41,133 - £43,680 a year
- Full-time
- Hybrid work
- Employee assistance programme
2d
Specialist Delivery Manager - POS Lending
National Westminster Bank PLC —London
- £80,600 - £120,900 a year
- Full-time
- Hybrid work
- Agile
- Annual leave
Station Manager – Campervan Rentals
Indie Campers —London
- Weekend availability
- English
- Referral programme
Quick apply
Front Line Systems Niche Administrator
City of London Police —Bishopsgate
- £42,220 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
Customer Service Live Chat Agent
Mr Lender —Loughton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Project Management Support Officer
Haringey Council —London
- £41,133 - £45,750 a year
- Microsoft Powerpoint
- Data analysis skills
- Analysis skills
13d
Martech Manager
NewsUK —London
- Hybrid work
- AI
- Employee assistance programme
- Employee discount
12d
Procurement and Accounts Payable Coordinator
UPP Ltd —London
- £40,000 a year
- Full-time
- Hybrid work
- Communication skills
Senior Transformation Manager
Formula 1 —London
- Full-time
- PMP
- Analysis skills
- Bachelor's degree
- Store discount
- Annual leave
2d
Carrier Manager, UK Carrier Management Team
Amazon UK Services Ltd. —London
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
1d
Assistant Manager needed for Black Eel Dalston
Exale Brewing —London
- £39,500 - £43,500 a year
- Weekend availability
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
6d

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Manager, Airport Services - London LHR

American Airlines -
London

Apply Now

Job details

9 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Customer service
Stakeholder liaison
English
Microsoft Office Suite
Continuous improvement
Team management
Partnership building
Conflict management
Leadership
Project management experience
Communication skills
Operations leadership experience
Time management

Full job description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is responsible for directing and coordinating airport operations at London Heathrow (LHR), ensuring the safe, reliable, and efficient delivery of services while providing an exceptional customer experience. The position leads operational performance, oversees vendor partners, and supports tactical decision-making in a fast-paced airport environment.
The role is a part of the Airport Operations team within our International Operations group. You’ll bring your leadership, operational management, and stakeholder engagement skills to help drive performance, safety, and service excellence at one of American Airlines' largest international stations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead daily airport operations and ensure the delivery of safe, reliable, and customer-focused service standards.
Manage operational performance metrics and partner with station and regional leadership to achieve business objectives.
Oversee vendor and ground handling partners, ensuring compliance with company policies, procedures, and service expectations.
Promote a strong safety culture by supporting workplace health and safety programs, conducting safety observations, and leading risk mitigation initiatives.
Ensure station compliance with all regulatory, corporate, and operational requirements, including internal and external audits.
Lead and coordinate responses to irregular operations, providing direction and support to operational teams and vendor partners.
Conduct team briefings and communicate operational, safety, and procedural updates.
Investigate and resolve customer service, operational, safety, and security-related issues.
Develop and implement continuous improvement initiatives to enhance operational efficiency and service delivery.
Monitor training compliance and coordinate recurrent and future training requirements to maintain station readiness.
Build strong relationships with airport authorities, government agencies, vendors, and internal stakeholders.
Represent American Airlines at airport, regional, and operational meetings and forums.
Support business planning activities and special projects as assigned.

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

Experience leading airport operations, airline operations, or a related operational environment.
Experience managing employees, contractors, or third-party service providers.
Demonstrated ability to lead teams in a fast-paced, customer-focused environment.
Experience managing operational performance and resolving complex operational issues.
Ability to prioritize multiple competing priorities and make sound operational decisions.

Preferred Qualifications - Education & Prior Job Experience

Previous airline or airport management experience.
Experience managing outsourced vendor relationships and service delivery agreements.
Experience leading safety, compliance, or operational improvement initiatives.
Project management experience.
Knowledge of international airport operations and regulatory requirements.

Skills, Licenses & Certifications

Strong leadership, coaching, and people management skills.
Excellent verbal and written communication skills in English.
Strong interpersonal and stakeholder management abilities.
Ability to manage conflict and influence positive outcomes.
Strong organizational, planning, and time management skills.
Ability to work independently and exercise sound judgment.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
Knowledge of airline operational processes and customer service standards.
Ability to obtain and maintain all required airport security clearances and airside access.
Valid driver’s license, if required for operational duties.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

Refine Your Search

station manager jobs in london, gtl

Manager, Airport Services - London LHR

Senior Customer Success Manager - UK

Duty Customer Experience Manager

Project Support Officer

Station Manager, UK

Station Support Manager

Customer Care Advisor

Assistant Store Manager (Victoria Station)

Sales Advisor - Relay - Heathrow Airport (PT)

Digital Services Officer

Specialist Delivery Manager - POS Lending

Station Manager – Campervan Rentals

Front Line Systems Niche Administrator

Customer Service Live Chat Agent

Project Management Support Officer

Martech Manager

Procurement and Accounts Payable Coordinator

Senior Transformation Manager

Carrier Manager, UK Carrier Management Team

Assistant Manager needed for Black Eel Dalston

I want to receive the latest job alerts for station manager in london, gtl

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All you'll need for success

Feel free to be yourself at American

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