Bank customer service Work, Jobs in London (with Salaries)

Customer Service Advisor - Bank
Bupa —London
- £13.77 an hour
- Part-time
- CRM software
- Administrative experience
- Medical terminology
- Annual leave
- Gym membership
Quick apply
Customer Experience Advisor | S1 | Retail Banking | Canary Wharf
A01 Santander UK plc —London
- From £28,800 a year
- Full-time
- Cash handling
- Café
- Banking
7d
Bank Guest Services Assistant
The London Clinic —London
- £13.20 an hour
- 12 hour shift
- Microsoft Office
- Organisational skills
- Front desk
Bank Administrator - Central Services
Welbeck —London
- CRM software
- Continuous improvement
- Guest services
Quick apply
1d
TSB | Customer Service Consultant | Grade B | Branch Banking | Crouch End | 12 month FTC
046 TSB UK —London
- £28,500 a year
- Full-time
- Banking
5d
Travel Sales, Associate - Velocity Black UK (Remote)
Capital One UK —London
- Weekend availability
- Remote
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Flexible schedule
14d
Bank Receptionist
Cygnet —Harrow on the Hill
- £13.40 an hour
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
12d
Senior Customer Service Advisor
Barclays —Kingston upon Thames
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
12d
Client Onboarding Executive
Allica Bank —London
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
Sales and Allocations Officer
London Egg Bank —London
- £28,000 - £33,000 a year
- Microsoft Word
- Computer literacy
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Personal Banker
Lloyds Banking Group —St. Helier
- £34,726 a year
- Full-time
- Data entry
- Financial services
- Communication skills
6d
Associate Director - Customer Success Management (Banking)
Moody's —London
- Bachelor's degree
- Organisational skills
- AI
Customer Experience Advisor | S1 | Retail Banking | Southall
A01 Santander UK plc —Southall
- From £27,138 a year
- Full-time
- Cash handling
- Banking
7d
(fluent English & German) Data Entry Specialist, Banking (remotely)
SupportYourApp —London
- Remote
- Google Suite
- Computer literacy
- English
Quick apply
1d
Patient Engagement Officer
London Egg Bank —London
- £28,000 - £31,000 a year
- Full-time
- Sales
- Databases
- Recruiting
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Experience Advisor | S1 | Retail Banking | Basildon
A01 Santander UK plc —Basildon
- From £25,950 a year
- Full-time
- Cash handling
- Banking
7d
GCM Client Administrator II - UK
M&T Bank —London
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
Receptionist - Bank
Bupa —Esher
- £12.80 - £13.80 an hour
- Full-time
- Front desk
- Employee discount
- Gym membership
Quick apply
12d
Treasury Client Service Specialist
Bank of America —Bromley
- Full-time
- English
- Continuous improvement
- Travel
10d
Front of House Member (Catering) - Bank Position Available
St Luke's Hospice —Thurrock
- £25,200 - £30,100 a year
- Weekend availability
- Serving
- Hospitality
- Hospice
1d

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Customer Service Advisor - Bank

Bupa -
London

Quick apply

Job details

Part-time
£13.77 an hour

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Employee mentoring programme
Free flu jabs
Annual leave
Company pension
Canteen
Private medical insurance
Gym membership
Referral programme

Qualifications

CRM software
Customer communication
Customer service call handling
Stakeholder liaison
Patient appointment coordination
Administrative support experience
Patient service
Administrative experience
Customer interaction
Outbound calling
Medical terminology
Healthcare experience

Full job description

Job Description:

Customer Service Advisor
High Street Kensington Office, London W8 5ED

Bank Contract
£13.77 per hour + Fantastic Benefits

We make health happen

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.

We are looking to recruit a Customer Services Advisor to join our dynamic Consultant Clinics team within the Contact Centre team located at our head office in High Street Kensington. We will look to you to ensure that our patient experience is at the centre of all activities within your scope of responsibility. Your primary emphasis will be on efficient and effective communication at all levels to both external and internal clients. Working to strict deadlines, you will also demonstrate your ability to make decisions based on business knowledge, policy and procedures.

You'll help us make health happen by:

Generate consultant billing charges daily.
Enter new and update existing information into relevant systems accurately and efficiently.
Use reports to collate information between Appointments Booking System and CRM solution.
Use reports to identify opportunities for increasing efficiencies in clinic scheduling.
Liaise with consultants to advise on maximising clinic capacities.
Steering outcomes in favour of capitalising on business opportunities.
Maintain and promote an efficient and high-quality service to all internal and external clients inclusive of patients, their families, clinicians and members of the general public.
Maintain confidentiality of information regarding patients, families and friends at all times.
Be responsible for ensuring the integrity and quality of both computerised and manual data.
Administer all Contact Centre email enquiries.
Administer all consultant email requests including the amending, cancelling and creating of new clinics.
Carry out other duties as required by the Contact Centre supervisor.
Administering / booking appointments via third parties including Health Services Pathways for Bupa clinics and external referral pathways.

Key Skills / Qualifications needed for this role:

Experience working within a Contact Centre and / or with administrative duties.
Excellent customer service skills.
Experience working within a healthcare setting would be desirable.
Ability to work under pressure with exemplary attention to detail.
The ability to work well in a team.
Experience in outbound calling desirable.
Knowledge of medical terminology desirable but not essential.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

Annual leave accrual paid every time you work
Subsidised staff canteen and coffee shop led by expert caterers.
Access to preferential rates on Bupa products, such as health assessments, menopause plan and some dental practices
Inclusion in the NEST government pension scheme

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Part time

Job Area:

Administration

Locations:

Cromwell HSK

Employee mentoring programme, Cycle to work scheme, Gym membership, Free flu jabs, Company pension, Private dental insurance, Health & wellbeing programme, Additional leave, Paid volunteer time, Private medical insurance, Financial planning services, Referral programme

Quick apply

Refine Your Search

bank customer service jobs in london

Customer Service Advisor - Bank

Customer Experience Advisor | S1 | Retail Banking | Canary Wharf

Bank Guest Services Assistant

Bank Administrator - Central Services

TSB | Customer Service Consultant | Grade B | Branch Banking | Crouch End | 12 month FTC

Travel Sales, Associate - Velocity Black UK (Remote)

Bank Receptionist

Senior Customer Service Advisor

Client Onboarding Executive

Sales and Allocations Officer

Personal Banker

Associate Director - Customer Success Management (Banking)

Customer Experience Advisor | S1 | Retail Banking | Southall

(fluent English & German) Data Entry Specialist, Banking (remotely)

Patient Engagement Officer

Customer Experience Advisor | S1 | Retail Banking | Basildon

GCM Client Administrator II - UK

Receptionist - Bank

Treasury Client Service Specialist

Front of House Member (Catering) - Bank Position Available

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