Client operations management Work, Jobs in London (with Salaries)

Global Operations Coordinator - BCG Institute
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Management Consulting Operations Manager
Ravens Consulting Ltd —London
- £75,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
- Free parking
Quick apply
13d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Operations Client Relationship Management (Associate)
Nomura —London
- Financial services
- AI
- Communication skills
8d
Data Entry Specialist
LGDG Group LTD —London
- £24,420.00 - £43,453.38 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Operations Supervisor
Socaan Business Solutions Ltd —London
- £37,000 - £44,400 a year
- Full-time
- CRM software
- Management
- Customer service
- Sick pay
Quick apply
10d
Group & Events Coordinator - Luxury Hotels & Event Operations
The Event Academy —London
- Full-time
- Hospitality
- Hotel
- In-person
- Work from home
Quick apply
Customer Support Specialist (m/f/d)
PSL Global Solutions Ltd. —London
- £34,420.00 - £38,434.98 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Document Controller
Pyramid Brickwork Specialist —Wembley
- £30,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
12d
Logistics Operations Manager
HP Logistics Management Services —London
- £4,200 - £5,500 a month
- Full-time
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
13d
Client Service Manager, Gen-Merch Operations
Circana UK —London
- Hybrid work
- Merchandising
- English
- Bachelor's degree
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
13d
Operations Coordinator
Gilchrist Engineering Services —Hammersmith
- £34,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Client Service Manager, Gen-Merch Operations
Circana —London
- Full-time
- Merchandising
- English
- Bachelor's degree
Client Insight Specialist - Retailer Customer Success Team
NielsenIQ —London
- £33,500 - £40,906 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Data analysis skills
- Analysis skills
- Employee assistance programme
Quick apply
3d
Help Desk Operations Manager
Go Fix Mechanical & Drainage Services —Dartford
- £40,000 - £55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Receptionist
Portico Corporate Reception Management —London
- £36,954 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
Client Administration and Implementation Analyst
Allspring Global Investments Holdings, LLC —London
- £85,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
5d
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
8d

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Global Operations Coordinator - BCG Institute

Boston Consulting Group -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Expense management
Project coordination
English
Microsoft Office
SharePoint
AI
Communication skills
Workday

Full job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The BCG Institute is looking for a Global Operations Coordinator to join our global operations team. This role will include responsibilities across people operations, recruiting, finance administration, internal communications, and leadership team support. You will work closely with the BCG Institute’s Executive Director and Global Project Manager, providing reliable support across the Institute’s end to end operations.

The ideal candidate brings 2 to 4 years of experience in an operations or project support role, has strong attention to detail, is comfortable with financial processes, learning new AI tools and processes, and is a great communicator. A proactive, ownership-driven mindset is essential —this is a hands-on role where initiative and reliability are a must. Experience in professional services or a knowledge-intensive environment is a plus, as is familiarity with tools such as Excel and the full Microsoft Suite.

KEY RESPONSIBILITIES

People Operations and Ambassador Programme

Own the day-to-day coordination of the Ambassador recruiting and onboarding process,
including managing and tracking applicant stages and communications throughout the
cycle
Run weekly check-ins with BCG Institute’s People Chair and Executive Director,
coordinating follow-ups
Run standard onboarding processes end-to-end (welcome emails, onboarding packages,
quarterly onboarding calls, maintain distribution lists, enable access to relevant systems
i.e. Sharepoint, Slack and AI tools)
Manage BCG IT systems relevant to the people programme (Pathways and others)
Coordinate with Global Mobility to set up transfer and secondment memos
Support recruiting logistics, including candidate communications, scheduling, and
tracking
Help prepare and maintain recruiting and onboarding decks, keeping them current each
cycle

Finance and Vendor Administration

Manage the end-to-end invoice payment process, including vendor onboarding into
Coupa, invoice receipt and quality control, and processing with Accounts Payable
Manage opening and closing of case codes
Partner with Institute leadership on the annual budgeting process and support
preparation of materials for leadership discussions
Share monthly spend dashboards and variance tracking with team leads to enable
forward planning
Business partner with team leads to track year-to-date spend against expected spend
throughout the year
Support tracking and discipline around travel and expenses

Project and Operations Support

Support day-to-day project coordination across multiple workstreams including Institute
events i.e. summits, client events
Maintain master planning and tracking documents (rooms, catering, travel, logistics)
Provide operational support for BCG Institute events, including preparing briefing
documents, agendas, and run-of-show materials
Support process improvement initiatives, including simplifying internal workflows and AI
enablement

LEADERSHIP SUPPORT

Support operations of the Institute’s Leadership Team including preparations for
Townhalls and Leadership Team Meetings - including administrative logistics i.e. catering,
room bookings, etc.
Provide administrative support to select LT members on an as-needed basis

Communications

Draft, structure, and format PowerPoint presentations for internal and external
audiences
Assist with internal communications and preparation for townhalls and all-hands
sessions
Track progress on team-wide priorities and KPIs

What You'll Bring

2 to 4 years of experience in an operations, project coordination, or administrative
support role, ideally within a professional services or knowledge-intensive environment
Strong attention to detail and a track record of accuracy in fast-moving, multi-tasking
environments
Excellent written and verbal communication skills in English
Comfortable managing financial processes and working with numbers (budget tracking,
invoicing, expense management)
Proficiency in Microsoft Office suite; experience with tools such as Coupa, Workday, or
Pathways is a plus. Strong interest in learning new AI tools essential. Working
knowledge of AI platforms Claude, ChatGPT a plus
A proactive, self-starter mindset — able to anticipate needs, ask the right questions,
and take ownership
Discretion and good judgement when handling sensitive information
Experience working with international or cross-functional teams is an advantage

Who You'll Work With

You will work closely with the Executive Director and Global Project Manager, collaborating regularly with BCG Institute Leadership Team members, global finance, global mobility, BCG’s practice area operations team, and the BCG Institute People Chair.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Apply Now

Refine Your Search

client operations management jobs in london

Global Operations Coordinator - BCG Institute

Management Consulting Operations Manager

Client Engagement Manager

Operations Client Relationship Management (Associate)

Data Entry Specialist

Customer Operations Supervisor

Group & Events Coordinator - Luxury Hotels & Event Operations

Customer Support Specialist (m/f/d)

Document Controller

Logistics Operations Manager

Client Service Manager, Gen-Merch Operations

Head of Customer Operations

Operations Coordinator

Client Service Manager, Gen-Merch Operations

Client Insight Specialist - Retailer Customer Success Team

Help Desk Operations Manager

Receptionist

Client Administration and Implementation Analyst

Customer Support Coordinator

Customer Success Supervisor

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