Complaints manager Work, Jobs in London (with Salaries)

Assistant Investigations & Complaints Officer
House of Commons UK Parliament —London
- £37,834 - £41,998 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
12d
Complaints and ME’s Manager
Hillingdon Council —Uxbridge
- £53,172 - £57,402 a year
- Management
- Analysis skills
- Leadership
- Free parking
- Employee discount
4d
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Senior Admissions Officer (Applicant Enquiries)
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Annual leave
- Employee assistance programme
11d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
4d
Complaints Manager
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £51,657 - £58,785 a year
- Full-time
- Free parking
9d
Housing Services Manager
Lewisham Council —London
- £64,938 - £69,660 a year
- Weekend availability
- Employee discount
13d
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Senior Casework Manager
Ministry of Justice —Croydon
- £40,693 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
9d
Programmes Manager - London Probation Service
HM Prison & Probation Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee discount
4d
Operational Support Grade - HMP Downview (Prison Support Role)
Ministry of Justice —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
12d
Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Maintenance
- Contracts
- Leadership
Quick apply
Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
11d
Helpdesk/ Reception Manager
Publicis Groupe Holdings B.V —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Senior Digital Communications Manager
Department for Transport —London
- £44,241 - £48,581 a year
- Part-time
- Hybrid work
- Social media management
- Project management
- Presentation skills
- Annual leave
- Employee assistance programme
9d

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complaints manager jobs near london

Assistant Investigations & Complaints Officer

House of Commons UK Parliament -
London

Apply Now

Job details

Full-time
£37,834 - £41,998 a year
12 days ago

Benefits

Annual leave
Company pension

Qualifications

Organisational skills
Communication skills

Full job description

Job details

Salary

£37,834 - £41,998 per annum

Contractual hours

Basis

Full Time

Employer

House of Commons

Additional Information

18 months fixed term with the possibility of extension

Job category/type

Administration

Date posted

07/07/2026

Job reference

REQ000037

What you’ll be doing

The Office of the Parliamentary Commissioner for Standards plays a vital role in upholding standards and maintaining public confidence in Parliament. We are looking for an organised and detail-focused Assistant Investigations & Complaints Officer to join our small and dedicated team, supporting the Commissioner’s work in handling investigations, managing stakeholder correspondence and delivering engagement activities across and beyond the Parliamentary community.

This is a unique opportunity to work at the heart of the UK Parliament, supporting processes that contribute directly to parliamentary accountability and standards. You will work closely with operational Investigation Managers, providing administrative support for investigations, responding to enquiries and correspondence from members of the public and internal stakeholders, and helping to coordinate the Commissioner’s outreach and engagement programme.

The role offers a varied workload in a fast-paced environment and would suit someone who enjoys working with accuracy and discretion, can manage competing priorities, and is comfortable dealing with sensitive and confidential information.

This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office.

Find out more about working at the House of Commons.

Why Join us?

In addition to your salary, we offer an attractive range of benefits including but not limited to:

Generous annual leave starting at 30 days and increasing to 35 after one full working year.

Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%

Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.

What we’re looking for

Excellent attention to accuracy and detail.
Excellent written and verbal communication skills in order to relay information clearly and concisely to different audiences, whilst upholding the values of equality, diversity and inclusion at all times.
Experience of arranging workshops, conferences or similar events.
Excellent organisational skills, with experience of prioritizing tasks in a fast-moving environment.
Demonstrates political sensitivity and is able to exercise independent judgement to maintain impartiality. Ability to handle confidential and sensitive information appropriately.
The ability to learn a set of rules and apply them to different situations.

How to Apply

CV and Criterion Responses - If you would like to apply for this role, please submit your CV and provide evidence against criteria 1-5 in the Job Description.

More information on the application process can be found here: Application process - UK Parliament

Additional Information

Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

#LI-Hybrid

Assistant Investigations & Complaints Officer

Apply Now

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complaints manager jobs in london

Assistant Investigations & Complaints Officer

Complaints and ME’s Manager

Customer Service Manager

Senior Admissions Officer (Applicant Enquiries)

Head Of Customer Experience

Customer Operations Manager

Delivery Manager