Our Team: How we enrich everyday life
You will be joining an evolving media operations team focused on transforming how content is delivered across our nine markets. As part of a wider technology transformation, the team is moving from market-specific systems to a set of centralised, cloud-based platforms that support both traditional broadcast and digital streaming.
You will work closely with product managers, engineers, and stakeholders across multiple countries, helping to ensure shared applications are reliable, scalable, and deliver a consistent experience. This is a unique opportunity to join at a pivotal moment as centralised platforms are being rolled out and embedded into business operations.
The Difference you will make
Your role will play a critical part in the success of a major broadcast technology transformation. As systems become more centralised, you will help ensure they are reliable, well-supported, and trusted by teams across international markets.
You will act as a key technical owner for a set of shared platforms, supporting their day-to-day operation while also driving continuous improvement. Your work will directly impact how effectively live broadcast and digital audio content is delivered, helping to maintain seamless output in fast-paced, time-critical environments. This role blends hands-on technical support with proactive thinking, where you will not only resolve issues but also identify root causes, improve systems, and contribute to their ongoing evolution.
You will provide technical support and ownership of centralised broadcast and media applications, ensuring they operate reliably and evolve to meet business needs.
Responsibilities include but are not limited to:
- Supporting the day-to-day operation of shared audio applications
- Diagnosing and resolving technical issues as a second-line escalation point
- Investigating recurring issues and identifying root causes
- Working with external suppliers to resolve deeper technical problems
- Collaborating with product managers on improvements, upgrades, and integrations
- Supporting the transition of systems from project delivery into live operation
- Maintaining clear documentation for systems and processes
- Managing a backlog of fixes, enhancements, and improvements
- Building strong relationships with stakeholders across multiple countries
- Developing knowledge of new platforms as they are introduced
The Skills you will bring:
We’re looking for someone who has:
- Experience providing technical support across multiple applications or platforms
- A background in broadcast, media, or digital broadcasting environments
- Strong problem-solving and analytical skills
- Experience working with distributed or international teams
- Excellent communication skills across technical and non-technical audiences
- A proactive, ownership-driven mindset
- The ability to prioritise effectively in time-sensitive environments
- Strong interpersonal skills and stakeholder management capability
It would be a bonus if you have:
- Experience with cloud platforms such as AWS
- A background that includes broadcast engineering
- Experience supporting media asset platforms
London-based, hybrid working.
About Bauer Media Group
We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe’s largest Publishers. From women’s and celebrities’ magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France – both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people‘s everyday lives.
What’s in it for you
- You’ll have 28 days holiday, bank holidays & 2 volunteer days to use.
- Your development matters, so access to our internal training provider – Bauer Academy, is a huge win.
- We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
- You’ll have the opportunity for flexible working.
- And much more! Find the full details of our benefits here
We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing [email protected]
We are actively recruiting for this position, so the job advert may close earlier than expected.
If you have any feedback regarding our UK recruitment process, please email [email protected] we would love to hear from you.
