Coordinator & front of house Work, Jobs in London (with Salaries)

Guest Services Coordinator
QuintEvents —London
- Full-time
- Hospitality
- Spanish
- Salesforce
Quick apply
7d
Global Services Coordinator
Rapport —London
- £33,456 a year
- Full-time
- Microsoft Office
- Time management
- Employee assistance programme
Senior Waiter/Waitress – Floor & Guest Experience Coordinator
Mariage Frères —London
- Weekend availability
- Serving
- Hospitality
- Customer service
- Store discount
- Annual leave
Quick apply
In Room Dining Coordinator
Four Seasons —London
- £41,500 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Flexible schedule
17h
Events & Sales Coordinator
The Audley – Events —London
- £32,000 - £40,000 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
5d
Event Coordinator/ Restaurant Manager
Town London Ltd —London
- £48,000 - £50,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Employee discount
Quick apply
12d
In-Room Dining Coordinator, The Savoy Hotel
FAIRMONT —London
- £18 - £70 an hour
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Event Operations & Logistics Coordinator
Easy Gourmet Ltd —London
- £31,000 - £33,000 a year
- Weekend availability
- Hospitality
- Driving
- In-person
Quick apply
In-Room Dining Coordinator
The Chancery Rosewood —London
- Full-time
- Hotel
- Employee discount
- Life insurance
Quick apply
Night In Room Dining Coordinator
The Chancery Rosewood —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Restaurant Reservations Co-ordinator
Coworth Park —Ascot
- Hospitality
- English
- Microsoft Office
- Employee discount

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Guest Services Coordinator

QuintEvents -
London

Quick apply

Job details

Full-time
7 days ago

Qualifications

French
Hospitality
Spanish
Multilingual
Salesforce
Computer skills
Events management
Business requirements

Full job description

About Us

QuintEvents is the industry-leading provider of Official Ticket and Hospitality packages to many of the world’s most prominent sports and entertainment events. Our innovative programs enable those properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Our portfolio includes 20+ official property partnerships including, Formula 1® (f1experiences.com), the NBA (nbaexperiences.com), the Kentucky Derby® (derbyexperiences.com), MotoGP™ (motogppremier.com), and many more.

The Role

This is not your typical customer service role! Come be a part of a proactive team creating new and innovative ways to deliver extraordinary customer satisfaction. As the Guest Services Coordinator, your contribution to the organization will be as the ‘voice’ of the company to our customers. You will be quintessential to maintaining guest relationships post-purchase! This means addressing any guest concerns, requests, questions, and issues.

Responsibilities

Answering guest emails and returning voicemails within 24 business hours

Serve as the primary point of contact for event attendees, addressing their inquiries, providing accurate information, and offering assistance.

Familiarize yourself with event schedules, locations, session details, and other pertinent information to effectively guide and inform guests

Handle guest concerns and complaints professionally and promptly, striving to resolve issues to the satisfaction of the attendees and the company.

Collaborate with appropriate internal teams to address and resolve complex or escalated matters, ensuring a positive guest experience.

Identifying opportunities to increase guest satisfaction and garner repeat business

Requirements

2-3 years most recent experience related to hospitality and/or event management industry

Proven track record of problem solving, and issue resolution skills

Strong computer skills, ideally with experience using SalesForce or complex informational software

Flexibility in both availability and in travel requirements when necessary

Multi-lingual proficiency strongly preferred (Spanish, French)
Prolonged periods sitting at a desk and working on a computer

Skills/Abilities

Thrive in an environment where each day different from the next; especially in personal interactions and problem resolution

Thrive in a fast-paced environment with multiple projects going simultaneously

Be very socially-focused; with a "how can I help you?" attitude

Focus on building and maintaining a personable client experience

Quick apply

Refine Your Search

coordinator & front of house jobs in london

Guest Services Coordinator

Global Services Coordinator

Senior Waiter/Waitress – Floor & Guest Experience Coordinator

In Room Dining Coordinator

Events & Sales Coordinator

Event Coordinator/ Restaurant Manager

In-Room Dining Coordinator, The Savoy Hotel

Event Operations & Logistics Coordinator

In-Room Dining Coordinator

Night In Room Dining Coordinator

Restaurant Reservations Co-ordinator

Other jobs to consider

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