Council enforcement officer Work, Jobs in London (with Salaries)

Investigations & Collections Officer
Dukes Bailiffs Limited —London
- From £28,900 a year
- Full-time
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Flexitime
Quick apply
13d
Tenancy Support Officer (New Builds)
Civic Recruitment Limited —London
- £24.28 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Communication skills
Quick apply
Moped Civil Enforcement Officer
APCOA PARKING (UK) LTD —Bexleyheath
- £14.80 an hour
- Customer service
- Employee discount
Quick apply
Revenues Bailiff Officer
Newham Council —London
- £35,520 - £36,585 a year
- Full-time
Temporary Accommodation Housing Officer
Civic Recruitment Limited —Waltham Forest
- £22.44 an hour
- Temporary
- Hybrid work
- Customer service
- Case management
- IT
Quick apply
6d
Environmental Support & Enforcement Officer
Environmental Support & Enforcement Officer Redbridge —Redbridge
- £14.80 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
9d
Business Support Officer
Hackney Borough Council —Hackney
- £34,359 - £35,892 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
9d
Neighbourhoods and Communities Officer
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £45,852 a year
- Customer service
- Communication skills
Environmental Support & Enforcement Officer
Environmental Support & Enforcement Officer Wandsworth —Wandsworth
- £14.80 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
9d
Civil Enforcement Officer
APCOA PARKING (UK) LTD —Bromley
- £29,503.50 - £32,708.00 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Cyclist Civil Enforcement Officer
APCOA PARKING (UK) LTD —London
- £14.59 an hour
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
Quick apply
14d
Law Enforcement Officer
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £45,852 a year
- Customer service
- Communication skills
Private Sector Enforcement Officer / EHO
Lambeth Council —London
- £43,308 - £54,360 a year
- Full-time
- Communication skills
5d
Environment Protection Officer - Licensing Support
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Time management
- Annual leave
- Employee discount
13d
Environment Protection Officer - Licensing Support
London Borough of Sutton —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Time management
- Annual leave
- Employee discount
13d
Environment Protection Officer - Licensing
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- In-person
- Time management
- Annual leave
- Employee discount
13d
Environment Protection Officer - Licensing
London Borough of Sutton —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- In-person
- Time management
- Annual leave
- Employee discount
13d
Civil Enforcement Officer
Broxbourne Council —Cheshunt
- Up to £31,324.80 a year
- Weekend availability
- Customer service
- English
- Computer skills
- Employee discount
- Gym membership
Community Safety Reassurance Patrol Officer
Enfield Council —Enfield
- £22,316 - £39,276 a year
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
- Employee assistance programme
8d
Environmental Health Officer
Civic Recruitment Limited —Bromley
- £40 an hour
- Temporary
- Microsoft Office
- Analysis skills
- No degree
Quick apply
4d

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council enforcement officer jobs near london

Investigations & Collections Officer

Dukes Bailiffs Limited -
London

Quick apply

Job details

Permanent | Full-time
From £28,900 a year
13 days ago

Benefits

Health & wellbeing programme
Company car
Flexitime
Company pension
Company events
Employee discount
Referral programme
Sick pay

Qualifications

Driving Licence
Customer service
No experience needed
Driving
IT
Communication skills
Negotiation

Full job description

Overview

Dukes is an award-winning Enforcement company centrally located in Stone, Staffordshire. Our clients are largely local authorities for whom we collect unpaid council tax debt, business rates and more. We’re a family-run company with roughly 95 employees located across England and Wales.

As an Investigations & Collections Officer you will be responsible for supporting enforcement and recovery activity by conducting detailed in-person investigations into debtor circumstances and proactively managing collections through negotiation and support.

Due to the growth of the business, we are looking for a driven, proactive and hardworking Investigations & Collections Officer to join our team in London.

Salary: £28,900 basic salary with a lucrative monthly commission scheme, meaning your earnings are uncapped. (We pay fees on a pro-rata basis).

Location: London.

Contract: Permanent

Working Hours: 37.5 hours per week, flexible working arrangements between the hours of 6am and 9pm Monday to Saturday, working at least one late shift (working up to 9pm) per week.

Working a total of 37.5 hours per week.

Key Responsibilities

Key responsibilities will include:

Travelling to various addresses across your local area with the aim of engaging with debtors and investigating ability and/or propensity to pay
Identifying the financial circumstances of a debtor by capturing key income details. This may require assisting debtors to complete income and expenditure forms and questionnaires
Where possible, requesting payment in full (PIF) or agreeing an affordable repayment arrangement to help debtors resolve their debt
Identifying and assessing vulnerability and signposting to support services where required
Liaising with office-based colleagues regarding active cases
Where further assistance or progression of the case is required, liaising with Certificated Enforcement Agents who will be able to attend the property and take enforcement action, where necessary
Compiling short reports about your visit, along with completing any necessary paperwork
Overseeing payments received for cases allocated to you: handling cash payments, managing receipts and other required documentation
Gaining intelligence on an area demographic or debtor’s situation that we can report back to the Client to assist them with their own reporting and casework
Striving for continuous improvement and reporting to management about ways we can improve our offering or our operational efficiencies

You will be required to maintain strict client confidentiality and comply with Data Protection legislation and, where appropriate, the Freedom of Information Act.

You must always act within the law, including all relevant legislation and observe all Health & Safety requirements in carrying out enforcement.

At all times, you must abide by Dukes’ standards and be aware of the Level 2 Taking Control of Goods National Standards.

Key Skills & Experience

Experience

No experience is required as full training will be provided.
You will be IT literate
You have proven customer service experience
You hold a full, clean UK Driving Licence

Skills / attributes

Expert listening and effective communication skills (written and verbal)
Resilient – this role can be challenging but you know how to bounce back from adversity
You are self-motivated and driven to achieve targets
You are assertive, compassionate and reliable
You display strong negotiation skills
You have a desire to help others and you take pride in demonstrating exceptional customer service.
You show a positive and friendly attitude and have strong team player skills
You have a keen attention to detail and the ability to multitask, learn fast and adapt to change

Our Values and Ethos

‘Family CREST’ are the values we live by. We build our business plans and strategy around them and they feed into every decision we make; big or small:

Family
Conscience
Respect
Excellence
Service
Trust

Benefits

25 days holiday per year, plus bank holidays
Shifts that offer flexibility and time to do the things that are important to you outside work
Mandatory office shut-down between Christmas and New Year to switch off and enjoy the festive season.
A certified Great Place to Work® 2025
Mental Health Champions and free counselling available to support your wellbeing
Pension scheme, career development, long service awards and annual company awards
Regular social events
Employee Benefits Platform offering hundreds of discounts and offers
Complete office shutdown between Christmas and New Year
Clear grading structure and promotional opportunities available
Use of company vehicle for private use

Job Types: Full-time, Permanent

Pay: From £28,900.00 per year

Benefits:

Company car
Company events
Company pension
Flexitime
Health & wellbeing programme
Referral programme
Sick pay

Application question(s):

Do you have any active IVA's or unpaid outstanding debts?

Licence/Certification:

Driving Licence (preferred)

Work Location: On the road

Quick apply

Refine Your Search

council enforcement officer jobs in london

Investigations & Collections Officer

Tenancy Support Officer (New Builds)

Moped Civil Enforcement Officer

Revenues Bailiff Officer

Temporary Accommodation Housing Officer

Environmental Support & Enforcement Officer

Business Support Officer

Neighbourhoods and Communities Officer

Environmental Support & Enforcement Officer

Civil Enforcement Officer

Cyclist Civil Enforcement Officer

Law Enforcement Officer

Private Sector Enforcement Officer / EHO

Environment Protection Officer - Licensing Support

Environment Protection Officer - Licensing Support

Environment Protection Officer - Licensing

Environment Protection Officer - Licensing

Civil Enforcement Officer

Community Safety Reassurance Patrol Officer

Environmental Health Officer

I want to receive the latest job alerts for council enforcement officer in london

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