Customer experience strategist Work, Jobs in London (with Salaries)

Junior Creative Strategist & Copywriter
SURI —London
- Full-time
- Hybrid work
- Data analysis skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Junior Creative Strategist
HyperGrowth Recruitment —London
- £30,000 - £35,000 a year
- Full-time
- Remote
Quick apply
Junior Creative Strategist
Huel —London
- Hybrid work
- Annual leave
- Work from home
Deployment Strategist - UK Government
Palantir Technologies —London
- Full-time
- SQL
- Travel
- Scripting
- Work from home
[EMEA] - Digital & Experience Strategist, Retail sector
CI&T —London
- Full-time
- Hybrid work
- Agile
- AI
- SDLC
Quick apply
Strategist
Lucid Group —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
4d
Senior AI Success Strategist, Customer Success
Zendesk —London
- Full-time
- Computer Science
- Engineering
- Analysis skills
2d
Content Strategist (Maternity leave cover)
DAC Group UK Operations Limited —London
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Social media management
- Annual leave
Quick apply
Direct Response Copywriter/Creative Strategist
Elavate —London
- £45,000 - £60,000 a year
- AI
Creative Intern, The Trust International
Dow Jones —London
- Full-time
- Internship
- Communication skills
- Time management
Deployment Strategist
Normal Computing Corporation —London
- £200,000 - £270,000 a year
- Full-time
- Hybrid work
- Project management
- Product management
- AI
Junior Project Manager
Havas Group —London
- Full-time
- Communication skills
- Negotiation
Research Equity Strategist
Citi —London
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Organisational skills
- Employee assistance programme
- Employee discount
2d
Graduate Partnerships Executive
TLC Worldwide —London
- Microsoft Powerpoint
- Organisational skills
- Internship
Customer Solution Strategist
Workday —London
- Full-time
- In-person
- Flexible schedule
Taxonomist & Information Strategist – New Verticals Global Catalog
Deliveroo —London
- Full-time
- Hybrid work
- Master's degree
- SQL
- AI
Creative Strategist
Huel —London
- Hybrid work
- Annual leave
- Work from home
Creative Strategist (Performance Marketing)
PetLabCo. —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Graduate Finance Content Strategist
Incisive Media —London
- Hybrid work
- English
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Digital Advertising Strategist
RS —London
- Hybrid work
- Microsoft Excel
- Project management
- Driving
- Annual leave
- Employee assistance programme

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Junior Creative Strategist & Copywriter

SURI -
London

Quick apply

Job details

Full-time
5 days ago

Benefits

Cycle to work scheme
Annual leave
Employee assistance programme
Private medical insurance
Paid volunteer time
Flexible schedule

Qualifications

Data analysis skills
Copywriting

Full job description

Hello, we’re SURI. We're on a mission to radically transform oral care with beautiful everyday essentials designed for life. Championing high performance and future-focussed design, our award-winning sonic toothbrush transforms an uninspiring chore into an enjoyable daily ritual.

We seek to continually push the boundaries of what is possible and invite honest conversation on our collective journey.

Since launching our sonic toothbrush in 2022, we’ve delighted over 500k customers across the UK, Europe and US. In doing so, SURI has risen to become the highest-rated electric toothbrush on Trustpilot, while achieving B-Corp certification and securing listings in major US and UK retailers. As well as garnering widespread media attention, SURI has also picked up numerous prestigious industry awards including The Grocer Startup of the Year, Red Dot Design Award, and the Marie Claire Sustainability Award.

About the Role

At SURI, digital advertising is central to our growth. It’s the first point of discovery for millions of our future customers, and a core part of how they learn about SURI and our award-winning products. We strive to create advertising that cuts through the clutter, not through clickbait or gimmicks, but through narratives that pique curiosity and tell our story engagingly. We want people to enjoy our ads, feel like they’ve learnt or questioned something, and be motivated to make a change.

This is a rare opportunity to join a high-growth consumer brand and play a key role in its success. Primarily focussed on social media advertising, you’ll work across everything from longer form storytelling creative, to powerful static advertising, and everything in between.
You’ll report into a Senior Copywriter and work closely with a best-in-class Growth Team who will develop your skills in data-led creative analysis, platform strategy, and creative testing.

A typical week looks like mining customer insights worth building on, running concept sessions, writing scripts, briefing mini shoots, sitting in editing feedback loops, and pulling performance data to decide what we need next.

If you’re a talented copywriter looking to make your mark on a brand, this role will accelerate your career.

What You’ll Do

Produce high-volume ad copy — write and iterate on 600+ Meta ads per month, spanning static, video, and carousel formats
Support campaign execution — work within creative frameworks set by the Senior Creative Strategist to deliver consistent, on-brand output
Assist with ad sequencing and creative feedback — contribute to editing direction and clip selection under senior guidance
Analyse performance data — review ad performance metrics and feed learnings back into creative iteration
Collaborate with the performance team — work closely with channel managers to understand what’s working and why
Grow into strategy — take on increasing creative strategy responsibility as you develop platform expertise

Requirements

2–3 years of copywriting experience, ideally from a full-service or creative agency
A strong portfolio demonstrating creative range and copy craft
Hungry to learn — we’ll train you on Meta platform knowledge, performance marketing, and data analysis (we’ve done it in under a month before)
Comfortable with volume and iteration — this role moves fast
Collaborative and coachable — you’ll be working closely with a senior creative and a wider performance team
An interest in DTC and consumer brands

Benefits

25 days annual leave, plus bank holidays and an additional day for your birthday
Flexible working hours
Hybrid working - up to 2 days working from home each week
Bupa Healthcare and Dental Packages
Income Protection and Life Assurance
1 Charity Day per year
Central London offices- based in London Bridge; a stone’s throw from Borough Market
4x “Work from Anywhere” weeks, with no requirement to be in the office those weeks
Access to our Employee Assistance Programme, which grants free therapy and coaching sessions to all staff
Monthly social events, organised by different team members
5x free toothbrushes every year
£1000 personal development budget each year, per employee
Fantastic career opportunities; with the chance to grow as SURI does
Summer Fridays; 2pm finish across Fridays in July and August
Fresh fruit and snack orders every week
Cycle to Work scheme, and Electric Bike Cycle to Work scheme
Regular product swaps with other fantastic companies

At SURI, we value diversity and welcome applicants from all backgrounds. We look for team members who will positively contribute to our dynamic, passionate culture and believe that an inclusive and diverse work environment is one in which we all thrive.

Please let us know if you require any reasonable adjustments to be made for the recruitment process.

Quick apply

Refine Your Search

customer experience strategist jobs in london

Junior Creative Strategist & Copywriter

Junior Creative Strategist

Junior Creative Strategist

Deployment Strategist - UK Government

[EMEA] - Digital & Experience Strategist, Retail sector

Strategist

Senior AI Success Strategist, Customer Success

Content Strategist (Maternity leave cover)

Direct Response Copywriter/Creative Strategist

Creative Intern, The Trust International

Deployment Strategist

Junior Project Manager

Research Equity Strategist

Graduate Partnerships Executive

Customer Solution Strategist

Taxonomist & Information Strategist – New Verticals Global Catalog

Creative Strategist

Creative Strategist (Performance Marketing)

Graduate Finance Content Strategist

Digital Advertising Strategist

I want to receive the latest job alerts for customer experience strategist in london

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