Customer service telephone banking Work, Jobs in London (with Salaries)

Receptionist
Bupa —London
- £30,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
- Referral programme
Quick apply
Tusker EET Customer Service Executive – (12 month FTC) Watford
Lloyds Banking Group —Croxley Green
- £31,379 - £33,030 a year
- Full-time
- Hybrid work
- Contracts
Administrative Assistant, London
Bank of America —London
- Overtime
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
Customer Service Assistant maternity cover (6 months)
Aylett Nurseries —St Albans
- From £13 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
13d
Sales Development Representative
Commvault —London
- Hybrid work
- Sales
- Salesforce
- No degree
Client Executive Mid-Market
ClearBank —London
- Full-time
- Hybrid work
- Organisational skills
- APIs
- IT
- Annual leave
- Employee discount
11h
Sales Executive
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Account Manager (Motor Finance Brokers - South)
Tandem Bank —London
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Tusker EET Admin Executive - Watford
Lloyds Banking Group —Croxley Green
- £29,868 - £31,440 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
5d
Application Support Analyst, Charles River Development, Officer
State Street —London
- Full-time
- Oracle
- Software troubleshooting
- Java
Trainee Sales Executive
Magna Flex —Hemel Hempstead
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- In-person
- Free parking
Quick apply
19h
Senior Complaints Officer
Arbuthnot Latham —London
- Financial services
- Communication skills
Sales Development Representative
RELX —Farringdon
- Full-time
- Flexible schedule
Sales Development Representative
LexisNexis —Farringdon
- Full-time
- Flexible schedule
Installation Administrator
Mitie —London
- Full-time
- Customer service
- Microsoft Office
- Employee discount
13d
Tusker Vehicle Operations Case Handler 12 Month FTC - Watford
Lloyds Banking Group —Croxley Green
- £31,379 - £33,030 a year
- Full-time
- Hybrid work
- Salesforce
- Maintenance
- Organisational skills
5d
Relationship Manager
The Access Bank UK —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Sales
- Employee assistance programme
Quick apply
Business Administrator
Menzies LLP —Staines-upon-Thames
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Junior Assistant Customer Service - Mandarin Speaking
Bank of China —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Client Service Administrator (Mandarin Speaking)
Bonhams —London
- Weekend availability
- CRM software
- Computer literacy

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Receptionist

Bupa -
London

Quick apply

Job details

Full-time
£30,500 a year

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Employee mentoring programme
Free flu jabs
Company pension
Private medical insurance
Gym membership
Referral programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
IT
Medical terminology

Full job description

Job Description:

Receptionist
London (EC4A)
Permanent
£30,500 + fantastic benefits
Full time (40 Hours)

We make health happen:

We are seeking a dedicated individual to ensure all administrative and receptionist activities are executed efficiently and effectively. This role is vital in maintaining the smooth operation of our centre and plays a crucial part in delivering exceptional customer service. You will be a key support network, ensuring that every interaction with our customers, is special and memorable. Your commitment to outstanding service will help create positive experiences for everyone who visits us.

Working in our UK support functions, you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview
To ensure the effective and efficient running of a busy corporate Medical Centre Reception, maintaining excellent customer service whilst also completing administrative activities within the Centre.

You'll help us make health happen by:

You'll contribute as a support network in providing outstanding customer service to our customers every time they touch base with us. Additional duties include;

Front of house receptionist in a corporate medical setting
Create/amend/cancel appointments
Greet clients, complete arrival
Keep reception and waiting area tidy and maintain high standard of cleanliness
Take and process client payments and complete end of day banking
Manage multiple inboxes, responding within the hour to client queries
Respond to telephone calls and voicemails immediately
Pick up tasks within the booking system on alert, and action
Manage client files - electronic and paper (prepare for clinic, action requests and file alphabetically after clinic)
Process referrals on receipt and follow up with clients to support booking their onward appointments
Complaints - listen, take notes and involve centre manager or team manager appropriately

Key Skills / Qualifications needed for this role:

Excellent communication (Written and Verbal)
Deliver an outstanding Customer Service each and every time
Good knowledge of excel and word
Knowledge of Medical Terminology (desirable)
Excellent customer service skills
Confident approach with strong diplomacy skills
Ability to multi-task, within a changing environment
Proven ability to work successfully in a fast paced, time-pressured environment
Very organised, with strong administration skills
Flexible, with an ability to adapt approach to corporate, in-house systems
Good IT skills including proficiency in MS Word, Excel and Outlook and CRMs (we have a bespoke EPR system)
Team player with strong interpersonal skills

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

25 days holiday per year, pro rata to your contract.
Access to a range of services to support your physical and mental wellbeing
Fixed term benefits allowance
Access to our confidential employee assistance

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Administration

Locations:

London & South East

Paid volunteer time, Gym membership, Referral programme, Free flu jabs, Private medical insurance, Employee mentoring programme, Company pension, Additional leave, Private dental insurance, Financial planning services, Cycle to work scheme, Health & wellbeing programme

Quick apply

Refine Your Search

customer service telephone banking jobs in london

Receptionist

Tusker EET Customer Service Executive – (12 month FTC) Watford

Administrative Assistant, London

Customer Service Assistant maternity cover (6 months)

Sales Development Representative

Client Executive Mid-Market

Sales Executive

Account Manager (Motor Finance Brokers - South)

Tusker EET Admin Executive - Watford

Application Support Analyst, Charles River Development, Officer

Trainee Sales Executive

Senior Complaints Officer

Sales Development Representative

Sales Development Representative

Installation Administrator

Tusker Vehicle Operations Case Handler 12 Month FTC - Watford

Relationship Manager

Business Administrator

Junior Assistant Customer Service - Mandarin Speaking

Client Service Administrator (Mandarin Speaking)

I want to receive the latest job alerts for customer service telephone banking in london

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