About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)
Executive Pastry Chef
Four Seasons Hotel London at Tower Bridge
At Four Seasons, pastry is both an art and a craft. From elegant desserts and afternoon tea creations to banqueting showcases and luxury amenities, our pastry team plays a defining role in shaping memorable guest experiences across the hotel.
Four Seasons Hotel London at Tower Bridge is seeking an exceptional Executive Pastry Chef to lead our pastry operation. This is a rare opportunity for a creative and inspiring culinary leader to shape the pastry vision of one of London's most prestigious luxury hotels while developing a high performing team and delivering excellence across multiple outlets.
The role
As Executive Pastry Chef, you will be responsible for the leadership, direction, and performance of the pastry department across the hotel.
You will oversee all pastry production, including restaurants, afternoon tea, banqueting, in room dining, amenities, and special events. Working closely with the Executive Chef and Food and Beverage leadership team, you will drive innovation, consistency, quality, and commercial performance while maintaining the highest culinary standards.
This role requires a balance of creativity, leadership, operational excellence, and commercial awareness. We are looking for someone who can inspire a team, elevate the guest experience, and continue to evolve the hotel's pastry offering.
What you will do
- Lead and develop the pastry team, creating a culture of excellence, collaboration, and continuous learning
- Set the strategic direction and vision for all pastry operations across the hotel
- Design and oversee dessert, afternoon tea, amenity, and seasonal menus
- Maintain exceptional standards of quality, consistency, and presentation across all pastry offerings
- Work closely with restaurant, banqueting, and Food and Beverage teams to deliver memorable guest experiences
- Identify opportunities for innovation and continuously evolve the pastry offering in line with market trends and guest expectations
- Manage labour, food cost, purchasing, and inventory to achieve departmental financial goals
- Ensure compliance with all food safety, hygiene, and HACCP standards
- Develop talent and succession plans within the pastry team
- Support hotel events, special occasions, and high profile VIP experiences
What we are looking for
- Previous experience as an Executive Pastry Chef or a Senior Pastry Chef leadership role within a luxury hotel, fine dining, or high profile hospitality environment
- Strong leadership and people development skills
- Exceptional pastry technique and creativity
- Experience overseeing multiple pastry outlets and service styles
- Strong understanding of financial management, food costs, labour management, and operational planning
- Passion for innovation, quality, and guest experience
- Excellent organisational and communication skills
- Ability to perform effectively within a fast paced luxury environment
- Positive, collaborative, and inspirational leadership style
- Right to Work in the UK
What to expect
- Full time leadership position
- Oversight of pastry operations across restaurants, afternoon tea, banqueting, in room dining, and amenities
- Direct influence on menu development, guest experience, and team culture
What we offer
At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.
- Excellent training and clearly defined career development pathways
- Strong internal progression opportunities across London and the global Four Seasons portfolio
- Holiday entitlement increasing with service up to 33 days
- Up to two paid Wellness Days per year
- Company Sick Pay, increasing with service
- Life insurance while on duty
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
- 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
- Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
- Discounted gym membership with City's Leonardo Hotel
- Bupa Dental Cover and MediCash healthcare plans available
- Enhanced maternity and paternity pay
- Uniform with complimentary professional dry cleaning from day one
- Season Ticket Loan and Cycle to Work scheme available from day one
- Access to Wagestream for greater pay flexibility and discounts
- Employee recognition programmes including monthly awards and events
- Annual themed team events plus regular social, charitable and sporting activities
Lead the future of pastry at Four Seasons
This is an opportunity to shape the pastry identity of one of London's leading luxury hotels, inspire a talented team, and leave a lasting impact on the guest experience.
If you are a passionate and ambitious pastry leader looking for your next challenge, we would love to hear from you.
We look forward to receiving your application.
