Are you driven by data and passionate about insights? We are a leading global market research company, enabling organisations to make smarter, bolder, and faster decisions.
Synthesio is Ipsos's social intelligence business using our proprietary AI-Enabled SaaS platform that collects and analyses social media, news, blogs, forums, reviews, and search data from over 800 million sources worldwide.
We use AI and human expertise to provide insights on brand health, market trends, product intelligence, and more. It helps clients understand consumer conversations, track brand performance, and identify emerging trends.
We work with the UKs largest brands across industries in an unparalleled commercially focused account management and consulting team on social, search and AI visibility intelligence.
You will support and work alongside Account Leads, helping to build trusted relationships with our clients and demonstrate value of our solution through analytical capabilities.
This role will be responsible for delivering impactful insights which powers business decisions for our portfolio of clients. Utilising the power of our market leading AI Enabled SaaS platform Synthesio, you will support and work alongside Account Leads, delivering gold standard for client management and deep consulting to partner with clients year-on-year growth. Your responsibilites will include:
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You will be involved in all aspects of the project life-cycle, including set-up, report template design and insight writing using a mixed method (quant and qual) research approach.
- Work closely with client service managers on platform set-up and account managers on consulting deliverables.
- Develop social data expertise on the Synthesio platform by cleaning mentions using Boolean, classifying social conversation, supporting the design of visualisations.
- Understand the client’s business and reporting needs to create actionable solutions.
- Analysing data and developing insights to support client business cases based on our gold standard frameworks in social and search intelligence
- Complete administrative duties of project management, such as finance and understand your impact on project finances, e.g. knowing how much time is budgeted for different tasks or suggesting efficiencies.
- Aware of and apply BES and good Information Governance
- You will communicate with clients and manage client’s expectations and complete deliverables with guidance and support (when required).
We encourage diversity of thought so we look for candidates who are as diverse as the societies, markets and people we work with. Therefore we are looking for:
- An analytical and problem-solving mindset, focused on not only interpreting data but also understanding the “why” behind insights.
- Effective communication and storytelling skills, the ability to derive actionable insights from data and present them in a clear and engaging way for diverse audiences.
- Commercial awareness and client-focused mindset, with a genuine passion in understanding client needs and delivering impactful, value-driven solutions.
- A curiosity and learning agility that fosters exploration of new ideas and openness to understanding changing trends.
- Creativity and innovation to think outside the box and bring fresh, impactful ideas to life.
- Embraces collaboration and teamwork, working effectively with others and valuing diverse perspectives to build on colleagues' strengths.
- Strong organisational and attention to detail skills, with a commitment to accuracy and integrity in every task.
- A focus on self-awareness and a growth mindset, driven to succeed and make a real impact, with a willingness to reflect, learn, and grow.
- An aptitude for leveraging AI tools and techniques to enhance research and insights, in line with Ipsos' standards and policies.
- Have good time management skills and are able to work across multiple projects or tasks to ensure smooth project delivery and execution.
Desirables:
Follows the latest trends and developments in social media, search and LLM analytics.
Along with…
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The unrestricted right to work in the UK.
Launch your career with our 12-month global Generation Ipsos Graduate Programme. You will gain the essential skills, values, and in-depth knowledge to excel as a top researcher. Benefitting from extensive, best-in-class training covering technical, research, personal, and client-focused skills. Being part of a cohort, you will collaborate with fellow graduates across the business, building your network and driving innovation.
After completing the programme, you will be eligible for promotion to further your career at Ipsos. You will also have the chance to work towards the MRS Advanced Certificate, a recognised research qualification.
Benefits
- 25 days’ holiday that increases to 30 days over time, plus an extra day off for your birthday
- Industry-leading Graduate Programme to kickstart your career with top training and development opportunities
- Flexible working and inclusive bank holiday options, recognising the diversity of our workforce and that people may celebrate different events
- Interest-free Future Talent Loan of up to £1,000, providing optional support for unexpected costs so you can focus on starting your career
- Work abroad for up to 4 weeks each calendar year (subject to relevant Right to Work requirements)
- Bupa Well+ Health and Wellbeing Services for ongoing health and wellness support
- Comprehensive benefits including pension contributions, income protection, winter flu jabs, eye care vouchers, and many others
- Company paid Curiosity & ESG Days
- Diversity and Inclusion Belong Networks, bringing together people with shared identities and interests to foster a welcoming and supportive workplace
Successful applicants will move on to a cognitive and personality assessment, followed by a virtual interview with one of our talent partners. The final stage will be an in-person assessment centre at our London office in Late June and we are looking for candidates to start on 6th July
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process.
Global leader in market research, Ipsos delivers reliable information and true understanding of Society, Markets and People. Our solutions use data from surveys, polls, social media or qualitative, and provide actionable insights into the experience and opinions of citizens, consumers, patients, customers, employees.
