front office associate Work, Jobs in london (with Salaries)

Front Office Associate (Hotel)
Dorsett Canary Wharf —Canary Wharf
- £26,500 a year
- 8 hour shift
- Bilingual
- Hospitality
- Hotel
Quick apply
Doorperson, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Sick pay
5d
Workplace Assistant
JLL —London
- Annual leave
Reservations Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
5d
Administrative / Office Support Associate
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Front Desk Associate
WeWork —London
- Full-time
- Hospitality
- Bar
- Customer service
Night Front Desk Associate
Rosewood London —London
- Full-time
- Guest services
Quick apply
7d
Concierge Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
5d
Porter, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
5d
Night Receptionist, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
2d
Concierge, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
6d
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
2d
FRONT OFFICE ASSOCIATE
Marriott London Heathrow —Hayes
- Full-time
- Customer service
- Hotel
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
Hotel Receptionist
Rosewood London —London
- Full-time
- Hotel
- Guest services
Quick apply
Workplace Assistant
NAB-Jones Lang LaSalle Services —London
- Full-time
- In-person
Quick apply
Front Desk Agent - JW Marriott Grosvenor House
Marriott International, Inc —London
- Full-time
- English
- Hotel
- Communication skills
- Employee discount
Associate Client Services Officer
Corpay —London
- Full-time
- Communication skills
- Time management
- Life insurance
12d
Live-In Residence Hall Administrator - First Year focus (1.0 FTE)
New York University —London
- Weekend availability
- Computer literacy
- University
- Computer skills
Client Experience Associate
Sullivan & Stanley —London
- £25,000 a year
- Full-time
Quick apply
13d
Assistant Front Office Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay

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Front Office Associate (Hotel)

Dorsett Canary Wharf
Canary Wharf

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Company pension

Qualifications

Bilingual
Hospitality
Multilingual
Guest services
Hotel experience

Full job description

Dorsett Canary Wharf, one of the newest 4-star hotels within the Dorsett Hospitality International portfolio, is located in the vibrant heart of Canary Wharf, London — a strategically important district for financial, media, and business services. We are currently seeking Front Office Associates to join our Front Office team.

The Role

Front Office Associate serves as the first point of contact for all guests and visitors, playing a vital role in shaping the overall guest experience. This position is responsible for managing check-ins and check-outs, responding to guest inquiries and requests, handling phone and email communications, and supporting the efficient operation of the front desk.

Work Hour and Schedule

8-hour shift , 40 hours per week
Work on a scheduled shift rota, including availability on weekends and public holidays

Brief Responsibilities

Warmly welcome and farewell guests, ensuring a professional and friendly first impression.
Perform accurate and efficient check-in/out using the hotel’s property management system (OPERA Cloud).
Handle guest inquiries, complaints, and service issues promptly and politely, escalating when necessary to ensure guest satisfaction.
Actively promote hotel offerings including room upgrades, packages, breakfast, and late check-outs to enhance guest experience and support revenue goals.
Support lobby coverage during peak periods, offering assistance to guests with directions, inquiries, or luggage coordination.
Manage room reservations, extensions, cancellations, and modifications, while monitoring availability and coordinating with supervisors on walk-ins.
Respond to guest emails, calls, and messages promptly and professionally.
Process payments and reconcile guest accounts with attention to accuracy and security.
Complete daily checklist tasks and uphold front desk standards consistently.
Liaise effectively with Housekeeping, Maintenance, and other departments using the appropriate channels to coordinate room status and guest requests.
Performs additional duties outside the scope of this job description as assigned by senior or higher management, in line with operational needs and business priorities.

The Benefits

As a member of our hotel, you will enjoy:

28 Days Holidays
Birthday Leave
Meals on Duty
Free Uniform Dry Cleaning
Associate discounted rates with our hotels worldwide
Training and Development Opportunities
Auto Enrolment Pension
Free Eye test for VDU users
Social Events
Join our passionate ESG committee to promote sustainability

A bit about us

Dorsett Canary Wharf will have 231 guestrooms. The hotel will accommodate front-of-house facilities including a café on Alpha Square, a restaurant, a gym and conference facility at the lower levels and a sky bar/terrace on level 25.

The hotel is within a 5–15 minute walk of Canary Wharf Underground Station, DLR stations, and the Elizabeth Line station. The hotel will also be well connected to the local bus network and is within walking distance of riverboat services operating from Canary Wharf Pier to Central London.

Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Note about Job Application

Thank you for taking the time to apply for an opportunity with Dorsett Hospitality International. If you do not hear from us within 14 days, your application has been unsuccessful on this occasion. May we take this opportunity to wish you all the best for the future.

Job Types: Full-time, Permanent

Pay: £26,500.00 per year

Application question(s):

Will you require visa sponsorship to work in the UK?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

front office associate jobs in london

Front Office Associate (Hotel)

Doorperson, Pre-Opening - The St. Regis London

Workplace Assistant

Reservations Agent, Pre-Opening - The St. Regis London

Administrative / Office Support Associate

Front Desk Associate

Night Front Desk Associate

Concierge Coordinator, Pre-Opening - The St. Regis London

Porter, Pre-Opening - The St. Regis London

Night Receptionist, Pre-Opening - The St. Regis London

Concierge, Pre-Opening - The St. Regis London

Guest Experience Agent, Pre-Opening - The St. Regis London

FRONT OFFICE ASSOCIATE

Hotel Receptionist

Workplace Assistant

Front Desk Agent - JW Marriott Grosvenor House

Associate Client Services Officer

Live-In Residence Hall Administrator - First Year focus (1.0 FTE)

Client Experience Associate

Assistant Front Office Manager, Pre-Opening - The St. Regis London

I want to receive the latest job alerts for front office associate in london

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