Helpdesk agent Work, Jobs in London (with Salaries)

IT Support Apprentice
QA Apprenticeships —London
- £22,000 - £25,000 a year
- Full-time
- Travel
- Employee assistance programme
International College Student Support Officer
Oxford International Education Group —London
- £26,437 a year
- Full-time
- Marketing
- Microsoft Office
- Administrative experience
Quick apply
8d
Product Expert
Lottie —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- IT
- AI
3h
Product Expert Commercial • London • Full time • Hybrid £30K – £35K • Offers Equity
Lottie —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- IT
- AI
5h
Customer Service Lead
MAGIC —London
- Full-time
- Hybrid work
- Communication skills
- Work from home
Quick apply
8d
Product Manager
Siena AI —London
- Full-time
- Remote
- AI
Contract Manager – London/South
Cambridge Maintenance Services —London
- Full-time
- Maintenance
- Employee discount
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Harpenden
- Weekend availability
- Microsoft Outlook
- Customer service
- English
Quick apply
2h
Engineering Manager, AI Models Infrastructure
Intercom —London
- Hybrid work
- In-person
- AI
- Communication skills
- Work from home
Senior Analytics Engineer
Intercom —London
- Hybrid work
- SQL
- In-person
- Communication skills
- Work from home
Senior Product Marketing Manager
Intercom —London
- Hybrid work
- In-person
- Communication skills
- Marketing
- Annual leave
- Work from home

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helpdesk agent jobs near london

IT Support Apprentice

QA Apprenticeships -
London

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Job details

Full-time
£22,000 - £25,000 a year

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Employee assistance programme

Qualifications

GCSE
Customer support

Full job description

Employer description:

Tyréns is one of Sweden’s leading community development consultancies. Together with our customers and partners, we create sustainable solutions in the fields of urban development and infrastructure. We have 3 000 employees across our operations in Sweden, the UK, Estonia, Lithuania, Poland and Bulgaria. Tyréns is owned by a private foundation and this makes it possible to commit ourselves to research and development within the urban and rural development sector. We are driven by a thirst for knowledge and work closely with universities and other research institutes.

Please note:

The role will be based across two office sites and you must be able to travel to both:

London Bridge Office: Shackleton House, Hay's Galleria, 4 Battlebridge Lane, London, SE1 2HP
White Collar Factory Office: White Collar Factory, Old Street Yard, London, EC1Y 8AF

Responsibilities:

Helpdesk co-ordination
1st line break/fix support
Hardware support (battery replacements, etc)
Project implementation
Video conferencing setup and troubleshooting
Installing, updating, and replacing laptops
WEEE disposal
Server administration

Desirable skills:

Driven, motivated and ambitious
A keen interest in IT and technology
Willing to learn (and not being afraid to make mistakes)
Composed under pressure
Friendly, patient and understanding – we are customer support agents before technical engineers!

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 9am – 5:30pm to start, shifts between 8am – 6pm after

Benefits:

25 days holiday, free eye tests, season ticket loan, pension scheme, income protection insurance, life assurance.
Cycle to work scheme
Buy/sell holiday
Wellbeing allowance (up to £200 for activities related to health and wellbeing)
Restaurant discount card
Employee assistance programme (mental health) inc telephone counselling

Future prospects:

Additional Learning opportunities and potential full time position.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

helpdesk agent jobs in london

IT Support Apprentice

International College Student Support Officer

Product Expert

Product Expert Commercial • London • Full time • Hybrid £30K – £35K • Offers Equity

Customer Service Lead

Product Manager

Contract Manager – London/South

Facilities Coordinator

Engineering Manager, AI Models Infrastructure

Senior Analytics Engineer

Senior Product Marketing Manager

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