Hospitality trainer Work, Jobs in London (with Salaries)

F&B Trainer / HR Generalist
St Ermin's Operating UK Limited - People & Development —London
- Up to £45,000 a year
- Full-time
- Hospitality
- Hotel
- Human resources
Quick apply
Learning & Development Trainer
Support Centre —London
- £40,000 - £45,000 a year
- Full-time
- Hotel
- Travel
- Organisational skills
Quick apply
8d
Hospitality Apprenticeship Trainer
Lifetime Training Group —Epsom
- Up to £31,212 a year
- Full-time
- Hospitality
- Management
- IT
- Annual leave
2d
Nutrition and Wellness Lead
Virgin Active —London
- Full-time
- Hybrid work
- Hospitality
- Communication skills
- Annual leave
- Employee discount
10d
Global Brand Education Trainer - Luxury Skincare & Travel
Absolute Skincare Ltd —Hatfield
- From £28,000 a year
- Full-time
- Hospitality
- Hotel
- Driving
- Free parking
- Employee discount
Quick apply
New Member & Sales Host
Virgin Active —London
- £28,558 a year
- Weekend availability
- Hospitality
- Sales
- Organisational skills
- Annual leave
- Employee discount
Bartender – The Escapologist
Nightcap PLC —London
- Up to £13.71 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Healthcare Academy Associate
DRIP HEALTH LTD —London
- £300 a week
- Part-time
- Hospitality
- Customer service
- English
Quick apply
1d
Full-time Front Desk Executive
Jobs In. Fitness —London
- £28,000 - £30,000 a year
- Weekend availability
- Hospitality
- English
- Microsoft Office
Quick apply
Barista East Sheen
Artisan —London
- From £13.10 an hour
- Full-time
- Serving
- Hospitality
- English
- Paid training
- Employee discount
Quick apply
Learning & Development Manager
COMO Metropolitan London —London
- Up to £49,000 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d
Hotel Cleanliness Expert Guest Room Attendant Maternity Cover Fixed Term
Marriott International, Inc —London
- Full-time
- Bar
- English
- Hotel
- Employee discount
- Referral programme
Adult Care Trainer
The Opportunity Provider —Romford
- From £29,000 a year
- Full-time
- Hybrid work
- Google Suite
- English
- Organisational skills
- Employee assistance programme
- Life insurance
Quick apply
Health Club Host - White City House, West London
Soho House & Co. —London
- £15.50 an hour
- Weekend availability
- Employee discount
Quick apply
5d
Sales Trainer
Teya —London
- Full-time
- Hybrid work
- Annual leave
- Life insurance
Assistant Manager
Starbucks —London
- Part-time
- Leadership
- Store discount
- Employee assistance programme
Trainee Bus Driver - Leyton
Stagecoach —London
- £660.73 a week
- Overtime
- Customer service
- Driving
- Employee assistance programme
- Employee discount
Hotel Cleanliness Expert Guest Room Attendant Grosvenor Square
Marriott International, Inc —London
- Full-time
- Bar
- English
- Hotel
- Employee discount
- Referral programme
Back of House Manager
The Hoxton —London
- Full-time
- Bar
- Hotel
- Restaurant
- Life insurance
Quick apply
At Your Service Agent Telephone Operator Full Time Park Lane
Marriott International, Inc —London
- Full-time
- Hotel
- Resort
- Employee discount
- Referral programme
11d

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F&B Trainer / HR Generalist

St Ermin's Operating UK Limited - People & Development
London

Quick apply

Job details

Full-time
Up to £45,000 a year

Benefits

Cycle to work scheme
Company pension
Tech scheme

Qualifications

Hospitality
Human resources
Mentoring
Communication skills

Full job description

F&B Trainer / HR Generalist

Role Description

The F&B Trainer/ HR Generalist plays a critical role in bringing our vision to life:

“Gracious service, created through a culture of Fun, Love and Energy; delivering breathtaking hospitality and success.”

This role is responsible for embedding a culture of gracious service across the hotel by translating our values into everyday behaviours, team interactions, and guest experiences. Through innovative, experiential learning and consistent on-the-floor coaching, the Service Excellence Trainer ensures that every moment reflects our commitment to excellence.

Working at the heart of the operation, this role connects people, service, and standards—ensuring that what we believe in is clearly seen and felt by every guest.

Key Responsibilities

Embedding Service Excellence & Culture

Champion our values by ensuring Teamwork, Communication, Passion, Respect and Learning are consistently reflected in guest service behaviours.
Translate our vision of Fun, Love and Energy into tangible, day-to-day service standards.
Act as a role model for gracious service—demonstrating attention to detail, empathy, and positivity in every interaction.
Build strong relationships across departments, reinforcing a sense of shared accountability and community.
Maintain a visible presence on the floor, delivering real-time coaching that is constructive, honest, and supportive.
Inspire teams to take pride in their role and deliver brilliant, personalised guest experiences.

Training Design & Delivery

Design and deliver innovative, experiential training programmes that reflect our commitment to service excellence and continuous improvement (Learning).
Create training experiences that are engaging, practical, and infused with energy, positivity, and purpose.
Deliver training across multiple formats: On-the-job coaching, Classroom sessions, Informal learning moments, Online Learning, Multi-media resources.
Continuously evolve training to maintain our competitive edge in delivering breathtaking hospitality.

L&D Operations & Stakeholder Collaboration

Partner with operational leaders to identify training needs and co-create innovative solutions
Liaise with third-party providers and platforms, including: External training partners, LMS and Marriott platforms, Engagement and AI tools.
Ensure all learning initiatives are aligned, inclusive, and support a culture of continuous learning and improvement.
Contribute to the wider People & Development agenda, with opportunities to build generalist HR capability.

You are

Deeply passionate about guest service and the details that create exceptional experiences
Naturally able to ignite energy and positivity in others
A believer in the power of team connection and shared success
Someone who communicates with authenticity, honesty, and warmth
Someone who leads with kindness, empathy, and inclusivity
Driven by personal and professional growth—for yourself and others
Someone who thrives in a hands-on, on-the-floor coaching environment

Experience & Skills

Previous experience in a guest-facing hospitality role (ideally Food & Beverage)
Experience in training, coaching, or mentoring others
Strong facilitation and interpersonal communication skills
Ability to engage and inspire diverse teams
Creative and forward-thinking approach to learning design
Highly enthusiastic with a passion for excellent service

Development Opportunities

Broaden experience within People & Development / HR
Contribute to leadership and organisational development programmes
Access to professional development, including CIPD pathways

Package & Benefits

Salary: circa £45k (DOE)
Service Charge: circa £5,000 annually
Medicash (including online & in-person mental health support)
Mintago Financial Wellbeing platform (including FCCA support)
Annual Health Check
Tastecard
Tax-free childcare scheme
Tech scheme
Cycle to work scheme
Apprenticeships & L&D development opportunities (including CIPD)
Worldwide Marriott discounts & lifestyle benefits
Pension: 3% employer contribution (based on 5% employee contribution)

INDMANAGE

Quick apply

Refine Your Search

hospitality trainer jobs in london

F&B Trainer / HR Generalist

Learning & Development Trainer

Hospitality Apprenticeship Trainer

Nutrition and Wellness Lead

Global Brand Education Trainer - Luxury Skincare & Travel

New Member & Sales Host

Bartender – The Escapologist

Healthcare Academy Associate

Full-time Front Desk Executive

Barista East Sheen

Learning & Development Manager

Hotel Cleanliness Expert Guest Room Attendant Maternity Cover Fixed Term

Adult Care Trainer

Health Club Host - White City House, West London

Sales Trainer

Assistant Manager

Trainee Bus Driver - Leyton

Hotel Cleanliness Expert Guest Room Attendant Grosvenor Square

Back of House Manager

At Your Service Agent Telephone Operator Full Time Park Lane

I want to receive the latest job alerts for hospitality trainer in london

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