It field engineer Work, Jobs in London (with Salaries)

2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme
1st Line IT Support and Provisioning Engineer (TechBar)
Visionist Consulting —London
- Full-time
- Bar
- Windows
- Microsoft Office
IT Field Engineer
Excelcare Holdings —Bromley
- £30,000 - £37,500 a year
- Full-time
- Nursing home
- Customer service
- Driving
- Employee discount
- Referral programme
Quick apply
MCR Technical Operations Engineer - Reuters
Thomson Reuters —London
- Full-time
- IT
- Communication skills
Machine Learning Engineer Intern (100% Remote)
Tether Operations Limited —London
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
2nd Line IT Support Engineer
Visionist Consulting —London
- Full-time
- Windows
- Microsoft Office
Senior IT Engineer
doetaylor ltd —London
- £40,000 - £50,000 a year
- Full-time
- Hotel
- Driving
- Computer networking
Quick apply
3d
Machine Learning Engineer Intern (100% Remote Worldwide)
Tether Operations Limited —London
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
IT Field Services Engineer
4Ways Healthcare —Hemel Hempstead
- £28,000 a year
- Temporary
- Customer service
- Windows
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
IT Field Technician
HQC LONDON LIMITED —London
- £24,420.00 - £41,541.92 a year
- Temporary
- Driving
- In-person
- Hand tools
Quick apply
1d
Digital Engineer (Roads)
WSP —London
- Part-time
- Hybrid work
- Microsoft Excel
- Azure
- C++
- Flexitime
- Work from home
Global IT Data Engineer Senior Specialist
Boston Consulting Group —London
- Full-time
- Computer Science
- Engineering
- SQL
Software Engineer (All Levels), United Kingdom
KoBold Metals —London
- £120,000 - £210,000 a year
- Full-time
- Remote
- System design
- AWS
- IT
IT Support Engineer (Onsite / Site-based)
BCN Group —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
2026 Degree Apprenticeship
WSP —London
- Part-time
- Hybrid work
- Mentoring
- Articulated lorry
- Flexitime
- Work from home
TEM Life Science Field Service Engineer - Pharma
Thermo Fisher Scientific —London
- Full-time
- English
- Master's degree
- Bachelor's degree
IT Support Engineer - Tier 2
REL Field Marketing —London
- Up to £40,000 a year
- Full-time
- Azure
- Annual leave
- Employee discount
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Field Service Engineer (South East London)
InPost UK —London
- Analysis skills
- Quality control
- Hand tools
- Annual leave
Quick apply

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it field engineer jobs near london

2nd Line IT Support Engineer

Cardonet -
London

Apply Now

Job details

Benefits

Private medical insurance
Paid volunteer time
Referral programme

Qualifications

Customer service
Microsoft Exchange
IT support
Computer networking
VMWare
Communication skills
Active Directory

Full job description

Be in the heart of IT! Come and join an exciting, motivating and super friendly IT Company!

Cardonet has been providing personalised IT support to variety of business since 1999 and we are proud to work with some very well-known companies, each with different needs and priorities. No one day will be the same!

Due to our continued growth, we need you to join our team and help us deliver superb support. The role lends a more experienced and knowledgeable element to day-to-day support.

As a 2nd Line IT Support Engineer, you need to use your experience and knowledge to carry out more complex tasks, while also acting as an escalation point for our 1st Line team. You will also be responsible for reviewing the work completed by our 1st Line, as well as effectively escalate issues that you cannot overcome to our 3rd line team in a timely manner. To be effective, you need to be comfortable liaising with clients and should be happy to attend customer sites when required.

Your working hours will be Monday to Friday 08.30 – 17.30, with occasional out of hours on-call duties.

Your Responsibilities

Providing an excellent customer experience at all times.
Provide support efficiently to a variety of Cardonet’s clients.
Provide a proactive escalation point as and when required to resolve.
Liaise with partners and third parties companies to resolve client’s issues.
Managing client expectations and prioritising issues.
Take time to review user and ticket history before attending to any escalated request.
Accurately log time and keep tickets informative and clear on our ticketing system.
Work to resolve and respond to issues based on agreed customer SLAs.
Deal with Field assigned tickets, providing assistance in person or via phone or email as required.
Create reference articles on our internal knowledgebase.
On-call when required.

Your Attributes

Previous relevant experience as a Support Engineer (at least 2 years as a 2nd line).
Extensive experience with Active Directory, Microsoft servers and VMware.
Strong networking skills, virtual environments and storage.
O365 / MS Exchange skillset.
Have relevant formal qualifications.
Really enjoy helping others and providing superb customer service..
Excellent spoken and written communication skills.
Good prioritisation, organization and troubleshooting skills.
Can ensure a clear DBS check.

The Package

Competitive salary (dependent on your experience)
Private Medical Insurance.
Part of a happy team that is focused on providing great support.
Exposure to multiple clients and technology.
A mobile phone allowance.
Variety of team events.
An employee referral bonus.
Paid time to volunteer for charity work or take part in not for profit activities
Anniversary rewards
Professional development and training

This is an exciting opportunity to join a hugely successful company that always works with the latest technology and strives for excellence.

Cardonet is an equal opportunities employer.

Apply Now

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it field engineer jobs in london

2nd Line IT Support Engineer

1st Line IT Support and Provisioning Engineer (TechBar)