It service desk analyst Work, Jobs in London (with Salaries)

IT Service Desk Analyst
London School of Hygiene & Tropical Medicine —London
- £34,741 - £38,986 a year
- Full-time
- IT
- Communication skills
- School
- Annual leave
9d
IT Service Desk Analyst
St John Ambulance —London
- IT
- Employee assistance programme
- Employee discount
4d
IT Service Desk Analyst
Watson Farley & Williams —London
- Customer service
- IT
- Communication skills
Service Desk Analyst
JamesFisher —London
- Customer service
- IT
- Communication skills
4d
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
11d
Service Desk Analyst
Mace —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
Service Desk Analyst
Tindall Riley —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Desk Analyst
Synapri —London
- Customer service
- DevOps
- Agile
Senior Service Desk Analyst
Ki —London
- Hybrid work
- Azure
- Customer service
- Computer networking
Quick apply
Service Desk Analyst / Manager
Shieldpay —London
- Hybrid work
- Microsoft Outlook
- Travel
- SharePoint
- Flexible schedule
Quick apply
Service Desk Analyst
Bates Wells —London
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
Quick apply
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
8d
Onsite IT Support Analyst
Tetra Tech —London
- Travel
- In-person
- Communication skills
12d
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
Junior IT Operations Analyst
Marylebone Cricket Club —London
- Weekend availability
- Azure
- Customer service
- Windows
IT Business Support Analyst
The Lancashire Group —London
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
Quick apply
19h
Service Desk Analyst
Formula 1 —Biggin Hill
- Full-time
- Azure
- Microsoft Office
- IT
- Store discount
- Annual leave
5d
IT Service Desk Analyst
Acrelec UK —Hemel Hempstead
- From £27,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
7d
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
8d

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IT Service Desk Analyst

London School of Hygiene & Tropical Medicine -
London

Apply Now

Job details

Full-time | Fixed term contract
£34,741 - £38,986 a year
9 days ago

Benefits

Annual leave
Company pension

Qualifications

IT
Communication skills
Information Technology

Full job description

Department

Information Technology Services

Salary

£34,741 to £38,986 per annum pro rata inclusive

Closing Date

Sunday 21 June 2026

Reference

CEN-ITS-2026-04

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

The role

The IT Service Desk Analyst role is primarily a first line support-based function under the IT division of Operations and Support. This role comprises a walk-up desk, a telephone service and our online self-service portal.

You will take part in maintaining, supporting, and developing the IT services that support the research and teaching in the school. This includes using the service support tool to document customer interactions and any work undertaken, and escalating requests and faults to other teams when necessary.

Occasionally, the IT Service Desk Analyst may act as Service Desk Supervisor, overseeing the main IT Service Desk requests list, managing major calls, and providing updates to the Head of Operations and Support.

Who we’re looking for

You should hold relevant degree in IT, and/or Professional IT qualifications, and/or substantial relevant IT experience
An individual who has good general IT skills, experience and knowledge, with some exposure or background in IT user account administration, software support, printing services, supporting laptops and other devices.
Well-developed communication skills and ability to explain complex information in a simple and concise manner.
A passion for supporting users and colleagues, working collaboratively within the team, across IT Services and the school.

Further particulars are included in the.

The post is full-time 35 hours per week, 1 FTE and fixed-term for 12 months.

The salary will be on the LSHTM salary scale, Grade 4 in the range £34,741 - £38,986 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available.

Applications should be made on-line . Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed to [email protected].

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.

Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.

The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.

Apply Now

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