Live chat remote Work, Jobs in London (with Salaries)

Client Services Representative- 6 months Fixed Term
Moneyfarm —London
- Temporary
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
5h
Activity Coordinator
Bupa —Blackheath
- £12.75 - £13.75 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
3d
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Customer Service Advisor
Alternative Airlines —Charlwood
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
9d
Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)
Telnyx —London
- Weekend availability
- Remote
- APIs
- Linux
- Communication skills
Quick apply
2d
Customer Love Team Member (Nordics)
Butternut Box —London
- Rotating shift
- Hybrid work
- English
- Communication skills
- Employee discount
Quick apply
Customer Support Specialist
Borderless —London
- Hybrid work
- Communication skills
Customer Service Assistant
Vanquish Fitness —Enfield
- £24,000 - £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
9d
Facilitator (APAC) - Data & Digital (Remote)
Decoded Limited —London
- Full-time
- Remote
- Public speaking
- Bachelor's degree
- Machine learning
Quick apply
Customer Support Executive
Zego —London
- Hybrid work
- Customer service
Quick apply
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
7d
Customer Operations Executive
Ohme —London
- £24,420 - £35,000 a year
- Weekend availability
- Hybrid work
- CRM software
- English
- Driving
Quick apply
9d
IT Support Technician Apprentice
MetaGedu —Harrow
- £16,640 a week
- Full-time
- Remote
- Customer service
- IT
1d
Executive Assistant to Growth Lead
ElevenLabs —London
- Full-time
- Remote
- Travel
- Organisational skills
- Communication skills
AI Creative Producer
ElevenLabs —London
- Full-time
- Remote
- Social media management
Social Media Specialist - £37,456 - £42,084 p.a. + on-call allowance + benefits
Medicines and Healthcare Products Regulatory Agency —London
- £37,456 - £42,084 a year
- Full-time
- Presentation skills
- Travel
- In-person
- Annual leave
- Sick pay
2d
Social Media Specialist
Medicines and Healthcare products Regulatory Agency —London
- Presentation skills
- Travel
- In-person
2d
Intern - Product Expert
Lottie —London
- £30,000 a year
- Full-time
- Hybrid work
- AI
6d
Customer Support Associate (Secondary Care)
Lantum —London
- Full-time
- Hybrid work
- Administrative experience
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
Executive Assistant, Enterprise Deployment
ElevenLabs —London
- Full-time
- Remote
- Travel
- Organisational skills
- Communication skills

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Client Services Representative- 6 months Fixed Term

Moneyfarm -
London

Quick apply

Job details

Temporary
5 hours ago

Qualifications

Live chat
Customer service
Organisational skills
Communication skills

Full job description

We are a rapidly growing pan-European digital wealth manager, serving over 167,000 active investors with more than £5.5 billion invested on our platform. We began in Milan in 2011 with the purpose to help more people improve their financial well-being by making personal investing simple and accessible through technology. Fast forward to today, and we are recognised as one of the most innovative fintechs, headquartered in the heart of London.

With a team of 220+ people across 4 offices in Italy and the UK, we are proudly backed and funded by major partners including Poste Italiane, Cabot Square Capital, United Ventures, and Allianz.

Our vision

Our vision is to combine passion, expertise, and technology to provide best-in-class investment solutions and advice that protects and grows client wealth over time.

Our Core Values:

We’ve built our business on three Principles:

Relationships are our first asset: We’re one team, built on trust, honesty, and transparency. We value our relationships above all else.
Trust drives success: We give each other the space to grow. We empower our employees to succeed, so they can make a real impact.
Our customers dream big, just like us: We see the bigger picture and we make sure our customers see it, too. We’re always focused on the best outcomes for our clients and for each other, no matter what the goal, or how big the dream

What this means in practice:

At Moneyfarm, our success comes from the impact each of us makes. We move with purpose, urgency, and ambition, focused on delivering outcomes that matter for our clients and our business. Everyone is empowered to take ownership, challenge the status quo, and turn bold ideas into results. As we evolve, we embrace AI as a catalyst for sharper thinking, smarter decisions, and even greater impact.

Our diversity makes this possible. Different perspectives, backgrounds, and experiences fuel our creativity and drive better decisions — it’s our competitive edge. We value people for who they are and their unique strengths: that's why we offer flexible ways of working to support them in doing their best work.

About the role:

We are looking for an experienced and proactive Customer Service Representative to join our team on a full-time basis, working 9am–6pm, Monday to Friday with the possibility of flexibility. This role requires a strong background in customer service and the confidence to take ownership of complex queries and internal support needs.

In this dynamic and varied position, you’ll play a key part in supporting both our in-office and remote teams by ensuring smooth day-to-day operations and delivering outstanding service to our clients. We’re looking for someone with proven seniority in previous customer-facing roles, someone who brings sound judgment, initiative, and a solutions-oriented mindset.

The ideal candidate is self-motivated, approachable, and thrives in a fast-paced, collaborative environment. You’ll serve as a main point of contact for customer and administrative support, helping to resolve inquiries efficiently and professionally while also contributing to service improvements and mentoring less experienced team members.

This role is a fixed-term position for 6 months and requires working in our office two days per week.

Key Responsibilities

Handle customer inquiries independently and collaboratively via multiple channels including email, phone calls, and live chat
Deliver exceptional customer service by addressing queries efficiently, empathetically, and professionally
Ensure all customer interactions are responded to in a timely and accurate manner
Maintain a positive, solutions-focused approach to support customer satisfaction and retention
Keep accurate records of customer interactions and follow up on outstanding issues when necessary
Work closely with team members and other departments to resolve complex queries and improve overall service quality

Requirements

Qualifications and Skills

Proven experience in a customer service role is essential, with a strong track record of handling inquiries across phone, email, and/or live chat
Previous experience in fintech, wealth management is required
Strong organizational skills and the ability to manage time effectively in a fast-paced environment
Excellent verbal and written communication skills, with a customer-focused and empathetic approach
A proactive, solutions-oriented mindset with a “can-do” attitude
High attention to detail and the ability to multitask while maintaining quality and accuracy
Professional, approachable demeanor and a consistently positive attitude
Dependable, punctual, and committed to delivering high-quality service
Able to work independently while contributing effectively as part of a team
Discretion and an understanding of how to handle sensitive or confidential information appropriately
Minimum 2:1 degree

Quick apply

Refine Your Search

live chat remote jobs in london

Client Services Representative- 6 months Fixed Term

Activity Coordinator

Junior Account Manager (Customer Support)

Customer Service Advisor

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Customer Love Team Member (Nordics)

Customer Support Specialist

Customer Service Assistant

Facilitator (APAC) - Data & Digital (Remote)

Customer Support Executive

Customer Support Specialist (UK-Slick)

Customer Operations Executive

IT Support Technician Apprentice

Executive Assistant to Growth Lead

AI Creative Producer

Social Media Specialist - £37,456 - £42,084 p.a. + on-call allowance + benefits

Social Media Specialist

Intern - Product Expert

Customer Support Associate (Secondary Care)

Executive Assistant, Enterprise Deployment

I want to receive the latest job alerts for live chat remote in london

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