Lobby ambassador Work, Jobs in London (with Salaries)

Guest Journey Ambassador
Sea Containers London —London
- £28,367 a year
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Guest Services Manager
Hyde & Seek Hotel —London
- £33,000 a year
- Full-time
- Hotel
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5h
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Senior Corporate Receptionist
Williams Lea —London
- £37,000 a year
- Full-time
- Management
- Customer service
- English
- Referral programme
Guest Experience Manager 1
Meliá —London
- Hospitality
- Management
- Marketing
- Employee discount
Quick apply
9d
Night Public Area Attendant/Public Area Cleaner
At Sloane —Chelsea
- £17 - £18 an hour
- Part-time
- Bar
- English
- Hotel
- Annual leave
- Referral programme
Quick apply
Receptionist
One Hundred Shoreditch —London
- £26,881 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Guest Relations Manager
DoubleTree by Hilton London – West End —London
- Full-time
- Bar
- English
- Hotel
- Referral programme
Quick apply
4d
Luggage Porter
The Montcalm Royal London House —London
- Weekend availability
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Concierge
Hilton —London
- Full-time
- Hotel
- Communication skills
- Hotel experience
Reception Supervisor
Hyde and Seek —London
- Full-time
- Hotel
- Front desk
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager - Guest Relations
The Hongkong and Shanghai Hotels, Limited —London
- Customer service
- English
- Hotel
Duty Manager
Hotel Indigo London Clerkenwell —London
- £31,200 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Employee discount
- Referral programme
Quick apply
Doorperson
The Montcalm Royal London House —London
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Night Receptionist
Hotel Indigo London Clerkenwell —London
- £27,066 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
- Referral programme
Quick apply
1d
Night Concierge
Hilton —London
- Full-time
- Hospitality
- Hotel
- Communication skills
Receptionist/Concierge
CBRE —London
- Full-time
- Hospitality
- English
- Communication skills
2d

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Guest Journey Ambassador

Sea Containers London -
London

Apply Now

Job details

Full-time
£28,367 a year

Benefits

Season ticket loan
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Hospitality
Hotel experience

Full job description

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.

Located in the cultural heart of London’s South Bank, Sea Containers London is a lifestyle hotel renowned for its bold design, award-winning food and drink venues, and unrivalled position on the River Thames. Inspired by the glamour of a 1920s transatlantic cruise liner, the hotel combines exceptional hospitality with a vibrant energy that is uniquely London.

At the heart of our premium guest offering are the Thames Suites – an exclusive collection of luxury suites and apartments designed for elevated riverside living. Reimagined to reflect the hotel's maritime heritage and creative South Bank surroundings, the Thames Suites deliver a highly personalised experience, with bespoke touches, exceptional river views and dedicated service throughout the guest journey. As a key part of Sea Containers London's luxury proposition, the Thames Suites create memorable stays that drive guest loyalty, brand distinction and commercial success.

Guest Journey Ambassador at Sea Containers London

As a Guest Journey Ambassador, you'll be the beating heart of our lobby. From the moment a guest arrives to the moment they leave, and everything in between, you're their person. Their local, their problem-solver, their secret weapon for a great stay.

What you'll do

Own the full arrival and departure experience, including check-in and check-out for our Thames Suite guests
Host the lobby during peak hours, proactively engaging with guests before they even think to ask
Anticipate needs, facilitate special moments and turn requests into something more than expected
Be the connector between departments, making sure every promise made to a guest is actually delivered
Handle guest feedback and complaints with calm, empathy and full ownership until resolved
Share your knowledge of London through tailored dining, culture and experience recommendations
Capture guest preferences and stay details to personalise every future visit

What we're looking for

Someone with genuine hospitality experience who doesn't need to be told to smile, because they mean it. You'll be calm under pressure, sharp on detail, and the kind of person guests seek out rather than avoid. Experience with CRM platforms and digital check-in tools is a plus; a passion for people is non-negotiable.

Salary: £28,367 + Service Charge

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

Guest experience including dinner and drinks
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
Discounts in our spa and cinema
Contribution towards Health - Cash Plan
2 days paid volunteering leave per year
Life Assurance
Length of service incentives (additional holiday)
Bespoke training programmes
Free meals on duty
Incentives such as Ride-to-Work and season ticket loan
Quarterly employee award ceremony and company staff parties
Employee assistance programme

Location: London

Apply Now

Refine Your Search

lobby ambassador jobs in london

Guest Journey Ambassador

Guest Services Manager

Guest Experience Agent, Pre-Opening - The St. Regis London

Senior Corporate Receptionist

Guest Experience Manager 1

Night Public Area Attendant/Public Area Cleaner

Receptionist

Guest Relations Manager

Luggage Porter

Concierge

Reception Supervisor

Assistant Manager - Guest Relations

Duty Manager

Doorperson

Night Receptionist

Night Concierge

Receptionist/Concierge

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