Marks & spencer financial services Work, Jobs in London (with Salaries)

Customer Assistant - Travel Money - Kew
Marks & Spencer —Richmond
- £14.74 an hour
- Part-time
- Travel
- Employee discount
6h
Main - Sales Assistant
WHSmith Travel —London
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
6d
M&S Sales Assistant
WHSmith Travel —Dartford
- Overtime
- Annual leave
- Employee assistance programme
Quick apply
1d
Senior Finance Manager - Food Marketing and Sparks
Marks & Spencer —London
- Full-time
- Hybrid work
- In-person
- Employee discount
Finance Manager - Digital & Tech - Finance Transformation
Marks & Spencer —London
- Full-time
- Hybrid work
- In-person
- Employee discount
4d
Data Science Manager - Personalisation
Marks & Spencer —London
- Full-time
- Hybrid work
- Agile
- In-person
- AI
- Employee discount
Senior Product Manager
Marks & Spencer —London
- Full-time
- Hybrid work
- In-person
- AI
- Leadership
- Employee discount
7d
Head of Workforce Management and Productivity
Marks & Spencer —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- In-person
- Employee discount
6d
Senior Finance Analyst - Supply Chain & Logistics
Marks & Spencer —London
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Employee discount
5d
AI Product Manager
Marks & Spencer —London
- Full-time
- Hybrid work
- In-person
- Employee discount
8d
Staff Data Engineer
Marks & Spencer —London
- Full-time
- Hybrid work
- Azure
- SQL
- In-person
- Employee discount
Team Leader - M&S Royal Free Hospital
WHSmith Travel —London
- Weekend availability
- Bakery
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Insurance Litigation Associate (mid-level)
Herbert Smith Freehills —London
- Full-time
- Management
- English
- Business development
Space Planning Programme Manager (Fashion, Home & Beauty)
Marks & Spencer —London
- Full-time
- Hybrid work
- In-person
- Employee discount
8d
Main - Team Leader
WHSmith Travel —London
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Staff Software Engineer - Warehousing - Blue Yonder Dispatcher
Marks & Spencer —London
- Full-time
- Hybrid work
- Azure
- Java
- SQL
- Employee discount
Principal Security Consultant
Marks & Spencer —London
- Full-time
- Hybrid work
- Azure
- APIs
- In-person
- Employee discount
TPRM Security Consultant
Marks & Spencer —London
- Full-time
- Hybrid work
- Azure
- In-person
- Employee discount

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You are responsible to educate and inform customers on our products, policies and ethos. Responsible for generating sales and provide excellent customer service…

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Customer Assistant - Travel Money - Kew

Marks & Spencer -
Richmond

Apply Now

Job details

Permanent | Part-time
£14.74 an hour
6 hours ago

Benefits

Cycle to work scheme
Company pension
Employee discount

Full job description

Team

In Store

Store

Kew

Location

Richmond, Greater London

Contract type

Permanent

Position type

Part Time

Salary

£14.74 p/h

Closing date: 29th June 2026

Retail Quiz

Find out if you fit the role.

Take Your Marks

Could you make an impact at M&S? If you think the answer is yes, we've got a few questions to ask, so we (and you) can see if you've got what it takes to be a Customer Assistant in our fast paced stores.

Let's get started

Intro
About the role
Meet the Team
Our Support
Benefits
Colleague Networks
How to Apply

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the details

Work Pattern

Sunday - 09:00 - 17:00
Monday - 13:30 - 21:30
Wednesday - 13:30 - 21:30
Friday - 13:30 - 21:30

Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team in Travel Money – the part of the store where customers look to us for confidence, clarity, and brilliant service before they head off on their adventures. This is a role for someone who thrives on connection, keeps calm under pressure, and delivers accuracy and service in equal measure.

You’ll be a trusted expert, helping customers choose the right products and services while making every interaction feel personal and effortless.

Being digitally confident is essential. You’ll use our tools to complete transactions quickly, check rates, and support customers across all Travel Money channels.

Accuracy and compliance are key. You’ll follow safe, legal, and financial-crime processes at every step, protecting our customers and the business.

At M&S, customers come first. You’ll be fast, focused, and proactive, engaging with customers, spotting opportunities, and delivering a brilliant experience every time.

Teamwork matters. You’ll share your Travel Money knowledge, support colleagues across the store, and help build confidence and capability in others.

Flexibility is vital. You’ll adapt quickly to store priorities, work at pace, and maintain ‘best in town’ standards in presentation, availability, and service.

If you’re curious, detail-driven, and passionate about delivering great service, this role is for you. Take Your Marks and apply today.

Meet the Team

Our Support

Mentorship

It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.

Flexible working

We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.

Benefits

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Wellbeing hub
Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Giving back
Giving back

Support your favourite charities by donating through your pay or even volunteering for them.

Pay
Pay

Earn a competitive salary.

Colleague discount
Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.

Time off
Time off

Competitive holiday entitlement with the potential to buy extra holiday days.

Life assurance
Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).

Workplace savings
Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

My Choices
My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.

Cycle to work
Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.

Smart tech
Smart tech

Buy the latest technology with interest-free financing directly from your salary.

Family friendly policy
Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Wellbeing hub

Giving back

Colleague discount

Time off

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

Colleague Networks

We want you to feel supported, no matter what.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

End of slider Colleague Networks carousel

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

In-person assessment centre

We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Apply Now

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I want to receive the latest job alerts for marks & spencer financial services in london

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Retail Quiz

Take Your Marks

How We Hire

About the role

Meet the Team

Our Support

Mentorship

Flexible working

Benefits

Wellbeing hub

Wellbeing hub

Giving back

Pay

Colleague discount

Time off

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

Colleague Networks

Menopause Network

Culture and Heritage Network

Health and Wellbeing Network

Family & Carers Network

Gender Equality Network

Forces Community Network

Cancer Network

LGBTQ+ Network

Menopause Network

Culture and Heritage Network

Health and Wellbeing Network

Family & Carers Network

Gender Equality Network

Forces Community Network

Cancer Network

LGBTQ+ Network

Menopause Network

Culture and Heritage Network

Health and Wellbeing Network

Family & Carers Network

Gender Equality Network

Forces Community Network

Cancer Network

LGBTQ+ Network

How to Apply