Membership administrator Work, Jobs in London (with Salaries)

Receptionist/Administrator
Clearcut Physiotherapy Ltd —Kensington and Chelsea
- £25,420 - £27,000 a year
- Part-time
- Sales
- Computer literacy
- Hotel
- Gym membership
Quick apply
2d
Customer Experience Administrator
London Square —Uxbridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
7d
Administrator
DAVID GAME COLLEGE - UFP —London
- From £27,040 a year
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Gym membership
Quick apply
Mercedes-Benz Warranty Administrator
Sytner —London
- Weekend availability
- Organisational skills
- Employee discount
People & Reward Adminstrator (FTC)
FitFlop —London
- £30,000 a year
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Continuous improvement
- Employee discount
- Flexible schedule
8d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Salesforce and CRM Membership Services Administrator
UKGBC Limited —London
- £35,000 - £40,000 a year
- Part-time
- Computer literacy
- Recruiting
- Organisational skills
6d
Administrator / Receptionist
Bupa —London
- £30,500 a year
- Full-time
- Hospitality
- Organisational skills
- Medical terminology
- Gym membership
- Life insurance
Quick apply
1h
Bookings Administrator
Nuffield Health —Brentwood
- £25,545 a year
- Full-time
- Customer service
- Employee discount
- Gym membership
3d
Scheduling Coordinator (Administrator)
Normec UK —Watford
- £25,000 a year
- Monday to Friday
- No experience needed
- Analysis skills
- Data entry
- Free parking
- Employee assistance programme
Audi Warranty Administrator
Sytner —Brentford
- Weekend availability
- Organisational skills
- Employee discount
Administrator
BWB Consulting —London
- Hybrid work
- Inventory control
Coordination Centre Administrator
Rennie Grove Peace Hospice Care —Watford
- £25,446 a year
- Full-time
- Computer literacy
- Microsoft Office
- Data entry
- Employee assistance programme
- Employee discount
Office Manager & Project Administrator
Scotch Partners —Farringdon
- From £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Administrative experience
- Sick pay
Quick apply
14d
People Administrator
Stella McCartney Ltd —London
- Full-time
- English
- Recruiting
- Contracts
- Annual leave
- Employee discount
Salesforce Administrator
London Youth —London
- £45,000 a year
- Part-time
- Hybrid work
- Salesforce
- Analysis skills
- Organisational skills
Quick apply
7d
Administrator
Murphy Group —London
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Risk & Compliance Administrator
Menzies LLP —London
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Referral and Assessment Coordinator
Certitude —Balham
- £28,000 a year
- Customer service
- Databases
- Administrative experience
- Annual leave
- Gym membership
6d
Exams Coordinator - 12 Month Maternity Cover
Royal College of Physicians —London
- £30,962 a year
- Full-time
- Customer service
- Data entry
- Budgeting
8d

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Receptionist/Administrator

Clearcut Physiotherapy Ltd
Kensington and Chelsea

Quick apply

Job details

Part-time
£25,420 - £27,000 a year
2 days ago

Benefits

Private medical insurance
Gym membership
Free fitness classes

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Sales
Computer literacy
Patient appointment coordination
Patient service
Appointment booking and call handling
Medical reception and administration experience
Client services
Organisational skills
Front desk
Dental practice experience
Computer skills
Patient record updating
Sales and customer service experience
Communication skills

Full job description

Patient Services & Sales Coordinator – Evening Reception

Location: Eltham / Hammersmith, London
Hours: 3:00pm–8:00pm, Monday–Friday
Employment: Part-time, with potential for additional hours
Company: Clearcut Physiotherapy

About Clearcut Physiotherapy

Clearcut Physiotherapy is a growing private physiotherapy business with clinics across London, providing MSK, sports, neurological, paediatric and community physiotherapy services.

As we continue to grow, we are looking for a confident, organised and commercially minded Patient Services & Sales Coordinator to join our team and help us convert new patient enquiries into appointments.

This is not a traditional reception-only role. You will play an important role in the patient journey and will be responsible for answering enquiries, understanding what patients need and helping them choose and book the right service.

The Role

Working primarily between our Eltham or Hammersmith clinics, you will be the key point of contact for patients contacting Clearcut during the afternoon and evening.

You will:

Answer incoming telephone enquiries professionally and confidently.
Convert enquiries into booked physiotherapy appointments.
Respond to WhatsApp, website and other patient enquiries.
Follow up missed calls and enquiries that have not yet booked.
Explain our services, pricing and treatment packages clearly.
Understand the patient's needs and direct them to the appropriate clinic and clinician.
Help fill cancellations and available appointments.
Manage reception duties and support patients attending the clinic.
Process bookings, payments and basic administration.
Maintain accurate patient and enquiry records.
Work closely with the daytime admin team and physiotherapists to ensure smooth handovers.
Identify opportunities to improve patient conversion and the overall patient experience.

Who We're Looking For

We're looking for someone who is confident on the phone, personable and comfortable with sales.

You don't need to be a pushy salesperson. We want someone who can have a natural conversation with a patient, understand what they need and confidently guide them towards booking.

You should have:

Excellent telephone and communication skills.
Previous experience in reception, customer service, sales, healthcare administration or a similar role.
A confident and friendly manner.
Strong organisational skills and attention to detail.
The ability to work independently.
Good computer skills and the ability to learn new software quickly.
A professional approach to handling confidential patient information.
The ability to remain calm and organised when the phones and reception are busy.
A genuine interest in helping patients.

Healthcare, physiotherapy, private healthcare, gym, fitness, dental or similar customer-facing experience would be advantageous.

What We Offer

Part-time hours with consistent 3pm–8pm weekday shifts.
Work within a growing multi-site private healthcare business.
Opportunity to develop into a larger patient services, sales or practice management role as the business grows.
Training on our booking systems, services and processes.
Supportive clinical and administrative team.
A role where your performance has a direct impact on the growth of the business.

The Ideal Candidate

You might currently be working in:

Private healthcare reception
Dental reception
Physiotherapy or medical administration
Gym/fitness membership sales
Hotel or premium customer service
Retail sales
Call handling/customer service

What matters most is that you are confident speaking to people, good at converting enquiries into action and genuinely care about providing a good patient experience.

Apply

Please send your CV and a short explanation of why you would be suitable for this role.

Pay: £25,420.00-£27,000.00 per year

Benefits:

Free fitness classes

Work Location: In person

Quick apply

Refine Your Search

membership administrator jobs in london

Receptionist/Administrator

Customer Experience Administrator

Administrator

Mercedes-Benz Warranty Administrator

People & Reward Adminstrator (FTC)

Client Services Coordinator

Salesforce and CRM Membership Services Administrator

Administrator / Receptionist

Bookings Administrator

Scheduling Coordinator (Administrator)

Audi Warranty Administrator

Administrator

Coordination Centre Administrator

Office Manager & Project Administrator

People Administrator

Salesforce Administrator

Administrator

Risk & Compliance Administrator

Referral and Assessment Coordinator

Exams Coordinator - 12 Month Maternity Cover

I want to receive the latest job alerts for membership administrator in london

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