Membership manager Work, Jobs in London (with Salaries)

Membership Manager
Maison Estelle —West London
- £55,000 a year
- Full-time
- Hospitality
- Organisational skills
- Leadership
- Work from home
- Employee discount
Quick apply
9d
Membership Manager
Loulou Groupe —London
- Hospitality
- Project management
- Organisational skills
Marketing Manager - Membership Retention
PEI Group —London
- Bachelor's degree
- Marketing
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Membership Manager
TrustFlight —St. Helier
- Weekend availability
- Hybrid work
- Travel
- AI
Quick apply
2d
Operations Manager
17 Bruton Street —London
- Up to £55,000 a year
- Full-time
- Oracle
- English
- Microsoft Office
- Employee discount
Quick apply
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
14d
Scott Dunn Private - Private Travel Manager
Scott Dunn —London
- Hybrid work
- Sales
- Travel
- Computer networking
- Annual leave
- Employee discount
11h
E-Commerce Manager
Jollyes Pets —Waltham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Merchandising
- IT
- Annual leave
- Work from home
Duty Manager
Places for People —London
- £34,258.50 a year
- Weekend availability
- Customer service
- IT
- Leadership
- Employee discount
Office/Studio Manager (4 days per week)
Wonderbly —London
- £30,000 - £35,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Communication skills
- Time management
Quick apply
Membership Manager
Jobs In. Fitness —London
- £45,000 - £50,000 a year
- Weekend availability
- Sales
- Organisational skills
- Communication skills
Quick apply
14d
Membership Sales Manager
Soho House & Co. —London
- Sales
- Employee discount
Quick apply
Centre Manager
SOAS University of London —London
- £43,297.57 - £50,562.57 a year
- Full-time
- Master's degree
- School
- Annual leave
- Employee assistance programme
2d
UK Family Activities Manager
Virgin Active —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
Senior Manager Public Affairs (Housing)
Nationwide Building Society —London
- From £85,000 a year
- Full-time
- Communication skills
14d
Housing Services Manager
Lewisham Council —London
- £64,938 - £69,660 a year
- Weekend availability
- Employee discount
11d
Studio Manager / EA
KOR MAISON —Chelsea
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Membership Manager
GSMA —London
- Full-time
- Hybrid work
2d
Online Merchandiser
Jollyes Pets —Waltham
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Annual leave
- Employee discount

I want to receive the latest job alerts for membership manager in london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

membership manager jobs near london

Membership Manager

Maison Estelle -
West London

Quick apply

Job details

Full-time
£55,000 a year
9 days ago

Benefits

Company pension
Work from home
Employee discount

Qualifications

Hospitality
Guest relations
Organisational skills
Leadership
Communication skills

Full job description

Job Ref: MAI3870

Branch: Maison Estelle

Location: Maison Estelle - London

Salary/Benefits: £56,872 per annum OTE

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours per week

Posted date: 08/07/2026

Closing date: 19/08/2026

Who are we?

Maison Estelle is a private members' club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A 'Hosted Home', bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

What's in it for you?

At Estelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you are valued, supported, and celebrated.

The on-target earning potential for this role is £56,872 per annum, comprising a base salary of £55,000, plus a qualified estimate of £1,872 in gratuities and service charge.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

Biannual company socials plus smaller social and sports groups.
Exclusive staff rates and FB discounts across the Ennismore brand.
Birthday day off.
Goes without saying, but we will feed you during your shift.
Added protection through our pension, health cash plan and life assurance schemes.
28 days holiday, inclusive of bank holidays, increasing with length of service.
Recommend-a-friend bonus scheme.
One day per week working from home, with four days spent within our clubs building relationships with members and teams.

As Membership Manager, you'll play a key role in shaping the future of our membership community across Estelle. Working closely with the Head of Membership, you'll lead initiatives that drive membership growth, retention and engagement while ensuring every interaction reflects the exceptional standards our members expect.

You'll oversee the day-to-day running of the Membership function, leading and developing the Membership team while acting as a visible ambassador across our clubs. Building meaningful relationships with members, you'll use insight and feedback to continually evolve the member experience, creating lasting loyalty and a true sense of community.

Your responsibilities will include:

Leading the Membership team, providing coaching, direction and ongoing development.
Supporting the delivery of membership growth, engagement and retention strategies across all assigned sites.
Managing the membership journey from application through to renewal, ensuring a seamless and personalised experience.
Building strong relationships with members and prospective members, acting as a senior ambassador for the club.
Leading the annual programme of membership community events alongside the Member Success Manager, from concept through to delivery and evaluation.
Driving the Membership Meets programme, ensuring members have regular opportunities to connect with the club and share valuable feedback.
Spending time within our clubs each week, gathering member insight and working collaboratively with operational teams to continuously enhance the member experience.
Analysing membership trends, engagement data and market insights to identify opportunities for innovation and continuous improvement.
Partnering with Programming, Marketing, Food Beverage, Finance and Operations teams to deliver an exceptional member journey.
Managing departmental processes, reporting, budgets and service standards while continually seeking ways to improve efficiency and member satisfaction.

WHO WE ARE LOOKING FOR

We're looking for an experienced membership, hospitality or customer experience professional who is passionate about building communities and creating memorable experiences.

You'll be an inspiring people leader who enjoys developing others, whilst being equally comfortable building relationships with members, influencing stakeholders and using data to make informed decisions.

You'll also have:

Previous experience managing or leading a Membership, Guest Relations, VIP, Customer Experience or Hospitality team.
Experience developing customer or member engagement and retention initiatives.
Strong leadership skills with the ability to coach, motivate and develop a high-performing team.
Excellent relationship-building and communication skills with the confidence to engage with a diverse membership base.
Experience planning and delivering events or member engagement activities.
Strong organisational skills with the ability to manage multiple priorities simultaneously.
Commercial awareness and confidence interpreting data, reporting and trends to support business decisions.
A collaborative approach with the ability to work cross-functionally across multiple departments.
A proactive, solutions-focused mindset with a genuine passion for delivering exceptional service.

We allow one day WFH per week, but the other 4 days we would require visibility in the clubs.

Quick apply

Refine Your Search

membership manager jobs in london

Membership Manager

Membership Manager

Marketing Manager - Membership Retention

Assistant Customer Service Manager

Membership Manager

Operations Manager

Customer Operations Manager

Scott Dunn Private - Private Travel Manager

E-Commerce Manager

Duty Manager

Office/Studio Manager (4 days per week)

Membership Manager

Membership Sales Manager

Centre Manager

UK Family Activities Manager

Senior Manager Public Affairs (Housing)

Housing Services Manager

Studio Manager / EA

Membership Manager

Online Merchandiser

I want to receive the latest job alerts for membership manager in london

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected