No experience required concierge Work, Jobs in London (with Salaries)

Concierge
Guest Experience —London
- £14.76 an hour
- Full-time
- Hospitality
- English
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
6d
Daytime Concierge
LRG —London
- £28,000 - £36,000 a year
- Organisational skills
- Time management
Quick apply
Casual Spa Concierge
Mandarin Oriental Hyde Park —London
- Temporary
- Hotel
- Front desk
- IT
Residential Concierge- Part time
Battersea Academy for Skills & Employment —London
- £15.25 an hour
- Overtime
- English
- Annual leave
- Employee assistance programme
Quick apply
8d
Retail Sales Assistant/Driver
Majestic Wine Warehouses Ltd. —Islington
- Part-time
- Customer service
- Communication skills
- Time management
- Employee discount
13d
Night Concierge (Security)
Auriens Group —London
- £41,500 a year
- Full-time
- Hospitality
- Customer service
- First Aid Certification
- Annual leave
- Employee assistance programme
Quick apply
hotel night ambassador
citizenM —London
- £2,510.87 a month
- Weekend availability
- English
- Hotel
- Employee assistance programme
- Flexible schedule
Quick apply
Doorperson
Hilton —London
- £13.79 an hour
- Full-time
- Hotel
- Guest services
- Communication skills
- Employee stock purchase plan
- Annual leave
Night Concierge (Woman) - Camden
Single Homeless Project —London
- Weekend availability
- IT
- Annual leave
- Employee discount
11d
Hospitality - Receptionist
Lexington Catering —London
- £34,125 a year
- Full-time
- Hotel
- Front desk
- IT
Quick apply
Night Concierge
Single Homeless Project —London
- £28,860 a year
- Weekend availability
- IT
- Annual leave
- Employee discount
Quick apply
8d
LRS - Support Team Receptionist
Lexington Catering —London
- £29,580 a year
- Full-time
- Hospitality
- Customer service
- Front desk
Quick apply
4d
Security Officer
Vigilant Security —London
- Overtime
- Customer service
- Computer literacy
- Communication skills
Quick apply
Fitness and Wellness Concierge
Mandarin Oriental Hyde Park —London
- Weekend availability
- Up to 50% travel
- Hotel
- Travel
- Employee assistance programme
- Life insurance
Workplace & Facilities Assistant (18 Hours per week)
Superdrug —Croydon
- Customer service
- Front desk
- IT
- Store discount
- Employee discount
11d
Weekend Porter - London, E1W
Encore —London
- £18,716 a year
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
Doorperson
Mandarin Oriental Mayfair —London
- Weekend availability
- Hotel
- Health & wellbeing programme
- Employee assistance programme
9h
Group and Events Coordinator - JW Marriott Grosvenor House
Marriott International, Inc —London
- Full-time
- Hospitality
- Microsoft Outlook
- Hotel
Front of House Admin - LIPS Healthcare
Battersea Academy for Skills & Employment —London
- £30,000 - £33,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
Quick apply
Guest Relations
Millennium Hotel and Resorts UK —London
- Weekend availability
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply

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Concierge

Guest Experience
London

Quick apply

Job details

Full-time
£14.76 an hour
6 days ago

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Hospitality
English
Microsoft Office
Communication skills

Full job description

Description

“The world is yours with Meliá”

Joining Meliá Hotels International is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It’s knowing that the world is yours — that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family.

Concierge

Department: Guest Experience
Location: ME London
Reports to: Head Concierge
Package: £14.76 per hour + Service Charge approx £4K per year
Working Pattern: 4 days on / 4 days off

What’s in it for you?

Global career opportunities across more than 350 hotels
Hotel discounts for you, your friends & family across the globe
Generous hotel service charge
Life Assurance x3 Salary
Health cash plan & discounted dental & optical cover
Company pension scheme
Loyalty rewards & refer-a-friend bonus (£500)
29 days’ holiday including bank holidays
Access to Meliá’s global e-learning platform for personal & professional development
High-street savings through Perks at Work
Meals on duty

Mission

As Concierge, you will act as an expert prescriber and authentic ambassador of the destination, responsible for receiving and managing guest requests while delivering personalised services and unique experiences.

You will play a key role in ensuring guest satisfaction by tailoring recommendations, anticipating needs and exceeding expectations. Through your strong service orientation and excellent knowledge of the destination, you will contribute to delivering exceptional guest experiences and supporting the hotel’s reputation for service excellence.

Key Responsibilities Operational Excellence

Deliver destination experiences aligned with the hotel’s strategy, offering guests personalised services and products based on their preferences.
Manage all guest requests efficiently, ensuring timely responses and applying upselling and cross-selling techniques to maximise additional hotel revenue.
Personalise each guest’s stay by anticipating needs and ensuring an exceptional customer experience that exceeds expectations.
Manage guest incidents and requests in line with established service protocols and procedures.
Ensure full compliance with departmental attributes, service standards, and operational manuals.
Utilise guest experience management tools effectively and remain aware of Voice of the Customer results, supporting defined improvement plans.
Maintain and support the Sensory Architecture defined for the concierge and guest experience areas.
Verify material orders according to product guidelines, ensuring efficient use of resources and cost optimisation.

What we’re looking for

Training in Tourism, Social Sciences, Public Relations or a related field
Minimum 2 years’ experience in a similar concierge or hospitality role
Excellent knowledge of the destination and local experiences
Strong service orientation with a passion for delivering personalised guest experiences
Ability to work collaboratively as part of a team
Excellent communication and interpersonal skills
Strong organisation, planning and problem-solving abilities
Proactive mindset with attention to detail and innovation
Proficiency in Microsoft Office 365 and hotel management systems
Advanced English required; additional languages are an advantage

Because belonging to the great Meliá family is being VIP

At Meliá Hotels International, our people are the heart of everything we do. Whether you’re building your hospitality career or expanding your expertise, you will be part of a culture defined by respect, collaboration and passion. From our newest talents to our most experienced professionals, we are all Very Inspiring People — and that includes you.

Our Commitment to Diversity & Inclusion

We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive and accessible environment for all. At Meliá, we believe our differences make us stronger and help drive innovation. We are also committed to sustainability, building a responsible present and a better future.

If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.

INDFOH

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Refine Your Search

no experience required concierge jobs in london

Concierge

Daytime Concierge

Casual Spa Concierge

Residential Concierge- Part time

Retail Sales Assistant/Driver

Night Concierge (Security)

hotel night ambassador

Doorperson

Night Concierge (Woman) - Camden

Hospitality - Receptionist

Night Concierge

LRS - Support Team Receptionist

Security Officer

Fitness and Wellness Concierge

Workplace & Facilities Assistant (18 Hours per week)

Weekend Porter - London, E1W

Doorperson

Group and Events Coordinator - JW Marriott Grosvenor House

Front of House Admin - LIPS Healthcare

Guest Relations

I want to receive the latest job alerts for no experience required concierge in london

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