Opening: Join the Mission
At ByDesign Secure, we believe that world-class security shouldn't be an afterthought—it should be the foundation. We are an independent, outputs-based consultancy dedicated to solving the most complex data assurance challenges in the UK public sector. Currently, we are working on a landmark transformation of a cross-government secure IT system. This is an exciting opportunity to help architect a private cloud environment from the ground up and modernize the end-user services that power national decision-making. We don't believe in "billing by the hour" or rigid hierarchies; we are a lean, expert team focused on delivering high-impact technical outcomes. If you are a self-starter who thrives on autonomy and wants to see your engineering or architectural decisions shape the future of sovereign security, we want to talk to you.
About the Opportunity
We’re looking for a detail oriented and proactive Project Support Officer to support delivery of a complex, multi‑year IT transformation programme. You’ll play a vital role in ensuring effective governance, coordination, and reporting across workstreams / projects, helping the programme team deliver critical technology capabilities on time and to high quality standards.
This role is well suited to someone who thrives in structured environments, enjoys working with a wide range of stakeholders, and has a passion for enabling successful delivery within large-scale IT programmes.
What You’ll Be Doing
- Providing day-to-day project and programme support across one or more IT projects or workstreams.
- Maintaining and coordinating plans, updating the plan on a page, maintaining RAID logs (Risks, Assumptions, Issues, Dependencies) and action trackers. Tracking and following up on cross-team commitments, supplier deliverables.
- Supporting governance activities, including preparation for project boards or checkpoints, NISTA/IPA reviews and assurance checkpoints.
- Producing high-quality programme documentation, including status reports, packs, presentations.
- Tracking delivery milestones, highlighting issues and risks, and supporting escalation where required.
- Coordinating inputs from technical, commercial, security, and business stakeholders to assist projects managers.
- Supporting financial tracking activities such as cost forecasts, spend tracking, and purchase order / procurement activities.
- Ensuring that the customer has a clear view of upcoming deliverables (engineering artefacts) and Architecture Decision Records (ADRs) so that we have a full audit trail of decisions and deliverable approvals/sign off.
- Supporting onboarding of new team members and maintaining programme knowledge repositories.
- Scheduling and managing PI Planning events (dates, rooms, tooling, agendas)
- Maintain the ART calendar (sprint dates, system demos, inspect & adapt events, annual holidays etc).
- Ensuring that actions from Inspect & Adapt events are logged and owned.
- Managing documentation spaces e.g. defining and implement the SharePoint file plan, Rosa Docs file plan and Confluence file plan.
- Managing distribution groups in Outlook, attendance lists for key agile events, invites, logistics for ART ceremonies etc.
- You will support Continuous Improvement by running reviews/workshops to mature the JML process or refine and communicate the document review process etc.
What You’ll Bring
- Proven experience working in similar positions within IT or digital programmes.
- Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously.
- Experience maintaining programme artefacts such as plans, RAID logs, and status reporting.
- Confidence working with Microsoft Office tools (Excel, Word, PowerPoint) and collaboration platforms (e.g. SharePoint, Teams, JIRA / Confluence).
- Strong attention to detail and commitment to producing accurate, high-quality outputs.
- Excellent verbal and written communication skills.
- Comfortable working with both technical and nontechnical stakeholders.
- A structured, methodical approach to work, with a problem-solving mindset.
Bonus Points For
- Experience supporting large, complex, or regulated IT programmes.
- Familiarity with formal delivery frameworks or controls (e.g. MSP, PRINCE2, Agile, SAFe).
- Previous experience working in government, defence, or other highly regulated environments.
- Experience supporting assurance, audit, or compliance activities.
- PMO, PRINCE2 Foundation, MSP Foundation, or Agile qualifications.
- Existing UK Government Security Clearance (SC or above)
Why This Role?
- Work on high-impact, nationally significant projects that make a real difference.
- Join a trusted specialist integrator with a proven record of secure delivery into UK Government.
- Be part of a multi-year programme offering long-term stability and genuine career growth.
Clearance Requirements:
This role requires either an existing Security Clearance (SC level) or for one to be passed before commencement. There must be a willingness to undergo Developed Vetting (DV).
Work Location: Hybrid remote in London
Job Types: Temporary, Fixed term contract (Outside of IR35)
Job Types: Fixed term contract, Temporary
Contract length: 12 months
Pay: £350.00 per day
Application question(s):
- Do you currently hold active UK SC clearance?
- Do you hold UK nationality? (Required due to client security restrictions)
- Are you eligible and willing to undergo UK SC/DV clearance for this role? (Applications without this cannot be considered)
- Does your delivery approach allow for on-site presence in London when required (typically around 3 days per week)?
Work Location: Hybrid remote in London
