Police control room Work, Jobs in London (with Salaries)

[6414D] Control Room Operator *including RRA*
National Highways —Potters Bar
- £37,762.50 - £39,262.50 a year
- Typing
- Communication skills
13d
First Line Support Engineer
British Transport Police —London
- £39,871.93 a year
- Full-time
- Computer Science
- Bachelor's degree
- AI
- Annual leave
- Gym membership
Quick apply
10d
Control Room Operative – Nights 42hrs - Lakeside Shopping Centre
Savills Management Resources —Grays
- £36,185 a year
- Night shift
- Computer skills
- Communication skills
6d
MetCC Communications Supervisor
Metropolitan Police —Bow
- £37,510 - £49,896 a year
- Full-time
- Management
- English
- Supervising experience
- Annual leave
6d
Security Officer
The Dorchester —London
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
Security Supervisor
Mitie —London
- £16.28 an hour
- Weekend availability
- IT
- Annual leave
- Employee discount
4d
Event Planner
British Transport Police —London
- £35,754.47 a year
- Full-time
- Analysis skills
- AI
- Communication skills
- Annual leave
- Gym membership
Quick apply
12d
Business Analyst
Motorola Solutions —London
- Full-time
- Management
- Computer Science
- Up to 50% travel
- Employee stock purchase plan
- Employee assistance programme
Assistant Manager Guinness Open Gate Brewery
Diageo —London
- Full-time
- Hospitality
- Bar
- Maintenance
Field Service Engineer
NECSWS —South East London
- Full-time
- Customer service
- SQL
- Travel
- Annual leave
Quick apply
2d
Commercial Manager
Motorola Solutions —London
- Full-time
- English
- Analysis skills
- Presentation skills
- Employee assistance programme
Head of Health & Safety
Montcalm Collection —London
- Full-time
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply

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First Line Support Engineer
British Transport Police —London
Type of Working Arrangement: Blended approach of home and office-working is available. Salary sacrifice options for cycles, home technology, gym membership, and…
£39,871.93 a year
Quick apply
10d
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Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status…

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[6414D] Control Room Operator including RRA

National Highways -
Potters Bar

Apply Now

Job details

Permanent
£37,762.50 - £39,262.50 a year
13 days ago

Qualifications

GCSE
Typing
Communication skills

Full job description

Job reference: 000494

Salary: Competitive

Department: Traffic and Operational Delivery

Location: Potters Bar (South Mimms ROC)

Employment type: Permanent

Hours Per Week: 37

Job start date: 14/09/2026

Closing date: 20/07/2026

Job Description

About the job.

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the East region, where you’ll be based at our Regional Operations Centre in Potters Bar.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.

The starting salary for this role is up to £37,762.50 (made up of base salary plus 25% shift allowance and £1500 RRA) increasing to up to £39,262.50 (made up of base salary plus 25% shift allowance and £1500 RRA) after 9 months probation.

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.
Playing a role in coordinating road maintenance activities and construction work, ensuring that such operations are carried out safely and with minimal disruption to traffic.

About you.

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

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police control room jobs in london

[6414D] Control Room Operator including RRA

First Line Support Engineer

Control Room Operative – Nights 42hrs - Lakeside Shopping Centre

MetCC Communications Supervisor

Security Officer

Security Supervisor

Event Planner

Business Analyst

Assistant Manager Guinness Open Gate Brewery

Field Service Engineer

Commercial Manager

Head of Health & Safety

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