Senior territory manager Work, Jobs in London (with Salaries)

Customer Success Manager
Optimizely —London
- CRM software
- Sales
- Marketing
Sr. Territory Manager - Northern, Central & Eastern Europe
Synacor Inc —London
- Full-time
- Remote
- Sales
- Salesforce
- Business development
Quick apply
Head of UK and MEA Treaty Claims
SCOR —London
- Microsoft Powerpoint
- Management
- Analysis skills
Chief Operating Officer (COO): Scaling #1 UK Short-Let Management Franchise
Pass the Keys —London
- £120,000 - £140,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Leadership
Quick apply
12d
Senior Expansion Manager UK
Fastned —London
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- IT
Senior People Business Partner (France & UK)
Crunchyroll, LLC —London
- £75,200 - £94,000 a year
- English
- Bachelor's degree
- Human resources
- Life insurance
Senior Territory Sales Manager
Vatech Dental Manufacturing Ltd —London
- £33,000 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
- Sick pay
Quick apply
7d
Strategic Partnership Manager - Advanced Wound Care - Essex & North East London
Convatec —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Professional Services – Sales Executive, Technology and Business Process Services
SEI Investments —London
- Full-time
- Hybrid work
- Sales
- Salesforce
- Bachelor's degree
Senior Manager - Change Management
Kuoni Tumlare —London
- Full-time
- Hybrid work
- Hospitality
- English
- Bachelor's degree
Quick apply
Strategic Account Manager, Airlines
RELX —London
- Full-time
- Hybrid work
- Sales
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Strategic Account Manager, Airlines
RELX Group —London
- Full-time
- Hybrid work
- Sales
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
UK Business Manager and Assistants Lead - Associate 3
BNP Paribas —London
- Full-time
- Hybrid work
- Management
- English
- Microsoft Office
- Employee assistance programme
Senior Manager, Corporate Strategy
IMG —London
- Full-time
- Master's degree
- Travel
- IT
Head of Procurement
Five Guys UK —London
- Hybrid work
- Analysis skills
- Travel
- Food service experience
- Employee discount
12d
Talent Lead – Europe & Middle East
NBA —London
- Full-time
- Spanish
- English
- Project management
10d
Director, Sponsorships
Mastercard —London
- Full-time
- Microsoft Powerpoint
- Management
- Sales
Senior Business Development Manager
Equifax —London
- Full-time
- Sales
- Financial services
- Negotiation
- Sick pay
Senior Account Manager, Sports Management
IMG —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Go-To-Market Senior Manager, Europe
Crunchyroll, LLC —London
- Spanish
- Microsoft Excel
- English
- Annual leave
- Employee assistance programme

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Customer Success Manager

Optimizely -
London

Apply Now

Job details

Qualifications

CRM software
Sales
Marketing
Master's degree
Bachelor's degree
Organisational skills
Communication skills
Negotiation

Full job description

We're not here to add to the noise. We're here to cut through it- with AI that actually works for marketers.

From AI-powered content creation to world-class CMS and the industry's most trusted experimentation platform, Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go.

10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and IDC, who consistently recognize us as leaders in MarTech.

But here's the thing about building great products: it takes great people. Our 1,600+ Optimizers across 12 global offices are curious, collaborative, and refreshingly human. We don't do corporate speak. We do real conversations, big ideas, and genuinely care for the work we make together.

If you want to be part of a team that's shaping the future of marketing technology — and actually enjoys doing it — you're in the right place.

Find us on Instagram: @optimizely

Introduction

The role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell leads and overall relationship management within the assigned client base.

As a Senior CSM within the organization, this role will be responsible for driving growth while demonstrating the ability to adapt to changing market and customer demands. The Senior CSM will be responsible for identifying new software and services opportunities within assigned client base while driving increasing renewals performance. This role will be accountable for driving financial performance including revenue and margin growth

Job Responsibilities

Actively prospect and grow existing customers recurring revenue within the customer base
Up-sell Education and Expert Services and Cross-sell additional products
Achieve and exceed sales objectives within defined accounts and assigned territory
Engage, strategize, and cultivate deep relationships with senior level executives at client companies
Manage renewal pipeline and provide timely and accurate forecast reports
Maintain professional and technical knowledge of Optimizely' s Commerce products
Proactively provide smart client research and industry specific information
Perform sales presentations to position products and services to the customer’s specific needs
Identify, develop, and maintain long-term constructive and effective client relationships
Maintain contact regular contact with client regarding account direction, project management issues through QBR’s and scheduled meetings
Establish and maintain role as client advisor
Maintain an in-depth understanding of financial status of accounts at all times
Become a single point of contact for customers, partners, and internal sales for services opportunities

Knowledge and Experience

Highly driven individual with strong desire to achieve top results and break through barriers, determined to adapt quickly to changing customer needs
Strong customer empathy and desire for own company’s financial revenue growth
Demonstrated success using solid oral and written communication and presentation skills to achieve account and sales resultsMore than 5 years of experience working in a client facing environment
Very good technical understanding
Basic Commercial understanding and experience
Ability to act autonomously
Very good presentation and communication skills
Strong negotiation skills
High level of energy & enthusiasm for Internet Marketing
Other digital / direct marketing disciplines an advantage
Knowledge of CRM tools (i.e. Salesforce and Gainsight)
Ability to work effectively on multiple projects
A passion for people, able to use your initiative and willing to go the extra mile
Have a “Can Do” attitude
Excellent written and verbal communication skills
Confident, self-motivated and driven to achieve
Experience in Customer Success operations in the digital marketing industry
Excellent planning and organizational skills
Interpersonal and communication skills
The ability to work effective across all parts of the organization
Deep understanding of value drivers in a recurring revenue company
Analytical and process oriented
Flexibility in scheduling, occasional travel might be required

Education

Bachelors degree and preferably further professional training in direct marketing or a Masters degree a plus

Competencies

Establishing Relationships

Navigating Organizations

Prioritizing and Organizing Work

Making Convincing Arguments

Negotiating Agreements

Championing Customer Needs

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#LI-AK1

Apply Now

Refine Your Search

senior territory manager jobs in london

Customer Success Manager

Sr. Territory Manager - Northern, Central & Eastern Europe

Head of UK and MEA Treaty Claims

Chief Operating Officer (COO): Scaling #1 UK Short-Let Management Franchise

Senior Expansion Manager UK

Senior People Business Partner (France & UK)

Senior Territory Sales Manager

Strategic Partnership Manager - Advanced Wound Care - Essex & North East London

Professional Services – Sales Executive, Technology and Business Process Services

Senior Manager - Change Management

Strategic Account Manager, Airlines

Strategic Account Manager, Airlines

UK Business Manager and Assistants Lead - Associate 3

Senior Manager, Corporate Strategy

Head of Procurement

Talent Lead – Europe & Middle East

Director, Sponsorships

Senior Business Development Manager

Senior Account Manager, Sports Management

Go-To-Market Senior Manager, Europe

I want to receive the latest job alerts for senior territory manager in london

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