Senior sales advisor Work, Jobs in London Cr4 (with Salaries)

PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
Senior Client Advisor
Giorgio Armani —London
- Full-time
- Sales
- Customer service
- Cash handling
- Employee discount
Quick apply
Senior Retail Sales Advisor
Brewers Decorator Centres —London
- Sales
- Customer service
- Travel
- Employee assistance programme
2d
FP&A Manager
9fin —London
- Full-time
- Hybrid work
- Annual leave
3h
AI Solution Architect II
HCLTech —London
- Sales
- Presentation skills
- Machine learning
1h
NEMEA Customer Success Lead
Pigment —London
- Full-time
- Remote
- Communication skills
- Flexible schedule
3d
VP of Commercial
Hertility —London
- £120,000 - £130,000 a year
- Full-time
- Remote
- Sales
- IT
- Leadership
- Annual leave
- Employee discount
6d
Senior Marketing Advisor
Workday —London
- £71,100 - £106,700 a year
- Full-time
- Sales
- Salesforce
- SQL
- Flexible schedule
1d
Senior Retail Sales Advisor Swatch White City
Swatch Group —London
- Supervising experience
Quick apply
9d
Senior Talent Acquisition Partner
Janus Henderson —London
- Hybrid work
- Sales
- Financial services
- Communication skills
7d
Sr. Director, Hotels & Resorts
Virtuoso, Ltd. —London
- £170,000 - £185,000 a year
- Full-time
- Remote
- Hospitality
- Marketing
- Microsoft Office
Customer Success Manager
Juicebox —London
- £110,000 - £160,000 a year
- Full-time
- Human resources
SENIOR CLIENT ADVISOR BVLGARI SELFRIDGES
Bulgari —London
- Full-time
- CRM software
- Sales
- English
14d
Senior Business Analyst
TPXImpact —London
- Data analysis skills
- Agile
- IT
- Employee assistance programme
6d
Enterprise Customer Experience Manager
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
7d
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
7d
Sales Executive- Trading (Portware)
FactSet Research Systems —London
- Full-time
- Computer Science
- Sales
- Business development
- Employee stock purchase plan
- Annual leave
9d
Senior Retail Sales Advisor Swatch White City
The Swatch Group (UK) Limited —London
- Full-time
- Supervising experience
8d
Senior Customer Success Manager
Telus Health —London
- Remote
- Salesforce
- Communication skills
- Annual leave
- Employee assistance programme
10d
Business - Channel Sales Leader
Apple —London
- Sales
2d

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PRADA Senior Client Advisor MRTW, Selfridges

Prada -
London

Apply Now

Job details

Qualifications

Customer service
English
Communication skills

Full job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

JOB PURPOSE

As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.

You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada.

You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.

RESPONSIBILITIES

Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;
Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;
Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;
Embrace and promote the Omni Channel mindset;
Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;
Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
Operate with the highest level of care and respect for the Products;
Utilize Company digital tools actively to offer a complete and integrated luxury experience;
Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;
Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.

KNOWLEDGE AND SKILLS

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Being able to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Apply Now

Refine Your Search

senior sales advisor jobs in london cr4

PRADA Senior Client Advisor MRTW, Selfridges

Senior Client Advisor

Senior Retail Sales Advisor

FP&A Manager

AI Solution Architect II

NEMEA Customer Success Lead

VP of Commercial

Senior Marketing Advisor

Senior Retail Sales Advisor Swatch White City

Senior Talent Acquisition Partner

Sr. Director, Hotels & Resorts

Customer Success Manager

SENIOR CLIENT ADVISOR BVLGARI SELFRIDGES

Senior Business Analyst

Enterprise Customer Experience Manager

Customer Experience Manager, Enterprise

Sales Executive- Trading (Portware)

Senior Retail Sales Advisor Swatch White City

Senior Customer Success Manager

Business - Channel Sales Leader

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