service engineer Work, Jobs in london ec1v7eb (with Salaries)

Field Service Coordinator
InPost UK —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- IT
- Annual leave
Quick apply
Field Service Engineer
Haier Europe —Dagenham
- £35,124 - £47,020 a year
- Overtime
- Customer service
- Communication skills
- Employee discount
Support Engineer - London
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
8d
Field Service Engineer - South Region (East London)
Roche —London
- Travel
- Communication skills
14d
Service Desk Engineer
NFP Corp —London
- Azure
- Microsoft Outlook
- Customer service
14d
IT Service Availability Engineer
JATO —Uxbridge
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
11d
Service Operations Engineer in SERVICE OPERATIONS
Bank of England —London
- £33,600 - £37,800 a year
- 12 hour shift
- School
- Annual leave
- Work from home
21h
Support Engineer - Lambeth
RM Education Limited —London
- Maintenance
- IT
- School
2nd Line Service Desk Engineer
Total IT Technology Solutions Ltd —London
- £29,000 - £31,000 a year
- Full-time
- Azure
- Software troubleshooting
- Windows
- Annual leave
- Referral programme
Quick apply
3d
1st Line Support Engineer
Darktrace —London
- Full-time
- Project management
- IT
- Communication skills
- Employee assistance programme
- Life insurance
Trainee Field Service Engineer
Haier Europe —Dagenham
- £30,000 - £38,423 a year
- Overtime
- Customer service
- Annual leave
- Employee discount
Service Desk Engineer
Spotlight Sports Group —London
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- IT
Quick apply
Field Service Engineer
NoteMachine UK Ltd —North London
- From £37,670 a year
- Weekend availability
- Customer service
- Programmable logic controllers
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Customer Support Engineer
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave
Technology Operations Engineer, Amazon MGM Studios | Technology Operations & Support
Amazon UK Services Ltd. —London
- Full-time
- Customer service
- Analysis skills
11h
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Quick apply
14d
End User Services Engineer
Engineers Gate —London
- Weekend availability
- Computer Science
- Microsoft Office
- Bachelor's degree
Requirements Engineer
SCS Railways —London
- Communication skills
10d
Installation and Mechanical Service Engineer - Essex
PHSGroup —Dagenham
- £35,000 a year
- Weekend availability
- Employee discount

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service engineer jobs near london ec1v7eb

Field Service Coordinator

InPost UK -
Hemel Hempstead

Quick apply

Job details

Benefits

Annual leave
Paid volunteer time

Qualifications

Customer service
Organisational skills
IT
Communication skills
Time management

Full job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for an Field Service Coordinator to join our Network Health team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

We're looking for a detail-oriented Field Service Coordinator to coordinate field service engineers and manage technical issues for our smart parcel lockers network, to be a core part of our wider Network Health team. The role involves ticket management, vendor coordination, and supporting internal teams in a fast-paced environment, and will report to our Field Service Manager.

What you’ll be doing:

Raise, update, prioritise, and escalate tickets in line with service level agreements (SLAs).
Direct tickets to the appropriate departments and engineers in the relevant locations across the UK, with attention to area postcode details, to ensure efficient resolution.
Build and maintain strong relationships with maintenance vendors to ensure service-level agreements are met.
Update and distribute daily reports, including the management of planned downtime.
Respond promptly to queries from other departments, providing accurate and timely information and updates, whilst managing internal stakeholder expectations.
Monitor CCTV feeds to verify issues and ensure accurate troubleshooting.
Keep documentation updated throughout the day, ensuring all processes are clearly recorded.
Audit newly added parcel machines within the InPost network to ensure they meet operational standards.
Monitor the capacity of the machine network to ensure sufficient availability for customers.

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

Experience using ticketing systems to log and manage issues.
Experience in IT, technical, or engineering support is desirable.
Strong customer service skills and the ability to manage internal and external relationships.
Ability to manage multiple workstreams in a time-sensitive environment.
Excellent written and verbal communication skills.
Strong time management, organisational skills, and attention to detail.
Ability to quickly learn new systems and processes.
Commercial awareness with the ability to adapt to changes in a fast-paced business environment.
Familiar with scheduling geographical areas or field service operations is desirable.

Please note this role is Monday - Friday, with working hours 8.30am - 5.30pm.

Perks of the job!:

We love to reward our people for the great work they do:

Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.

Vitality Health Care
Stay healthy and happy with our top-notch health coverage.

Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

Enhanced Parental Leave
We support you during those precious family moments.

Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year.

Volunteering Days
Take a paid day to make a difference in your community

Hybrid Working (Role suitability dependent)
We innovate, collaborate and optimise by coming together 3 days per week in the office

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.

Quick apply

Refine Your Search

service engineer jobs in london ec1v7eb

Field Service Coordinator

Field Service Engineer

Support Engineer - London

3rd Line Support Engineer

Field Service Engineer - South Region (East London)

Service Desk Engineer

IT Service Availability Engineer

Service Operations Engineer in SERVICE OPERATIONS

Support Engineer - Lambeth

2nd Line Service Desk Engineer

1st Line Support Engineer

Trainee Field Service Engineer

Service Desk Engineer

Field Service Engineer

Customer Support Engineer

Technology Operations Engineer, Amazon MGM Studios | Technology Operations & Support

Entry Level Support Engineer

End User Services Engineer

Requirements Engineer

Installation and Mechanical Service Engineer - Essex

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