spa manager Work, Jobs in london ec3a (with Salaries)

Operations Manager - Banya/Spa
Vapour Baths Limited —London
- £45,000 - £55,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
- Employee discount
Quick apply
7d
Spa Manager - Soho Farmhouse
Soho House & Co. —London
- English
- Microsoft Office
- Hotel
- Employee discount
Quick apply
Aveda Salon & Spa Guest Experience Manager - Covent Garden, London 40 Hours
Estee Lauder —London
- Full-time
- Administrative experience
- Leadership
General Manager Club & Spa (Maternity Cover)
The Lanesborough —London
- Hotel
- Organisational skills
- Employee discount
- Life insurance
12d
Director of Spa and Wellness
Mandarin Oriental Hyde Park —London
- Full-time
- Hotel
- Travel
- IT
- Health & wellbeing programme
- Employee assistance programme
Events Floor Manager
Brown's Hotel —London
- Hotel
- Employee assistance programme
- Employee discount
2h
General Manager
Hallmark Care Homes —Wimbledon
- Full-time
- In-person
- Annual leave
- Employee discount
Spa Director
Four Seasons —London
- Full-time
- Hotel
- Marketing
- Employee discount
- Life insurance
Fitness Operations Manager
The Ned —London
- Up to £36,700 a year
- Full-time
- Hotel
- Restaurant
- Employee assistance programme
- Referral programme
Quick apply
Leisure & Spa Operations Assistant Manager
3D Leisure —London
- £30,000 - £32,000 a year
- Weekend availability
- Management
- Customer service
- Computer literacy
- Employee discount
- Gym membership
Quick apply
Facilities Manager
Paramount Global Property Services Limited —London
- £60,000 - £65,000 a year
- Full-time
- Maintenance
- English
- Hotel
Quick apply
Spa Duty Manager
Cambridge House —London
- Full-time
- Hotel
- Supervising experience
- Organisational skills
Quick apply
Fitness Operations Manager
The Ned London —London
- Up to £36,700 a year
- Full-time
- Hotel
- Restaurant
- Employee assistance programme
- Referral programme
Spa Duty Manager
Beaverbrook Spa and Wellbeing —Leatherhead
- Up to £34,994 a year
- Weekend availability
- Leadership
- Free parking
- Annual leave
Quick apply
General Manager – 5* Luxury Hotel (New Opening)
Splendid Works —Windsor
- £70,000 - £85,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
- Sick pay
Quick apply
6d
Bespoke Sauna Design Consultant (Business Development Manager), London/Remote, OTE £70k+
Finnmark Limited —London
- £35,000 - £40,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
Director of Spa and Wellness
Mandarin Oriental Hotel Group —London
- Hotel
- Travel
- IT
- Health & wellbeing programme
- Employee assistance programme
Wellness Manager
Glass House Retreat —Upminster
- From £33,000 a year
- Weekend availability
- Hospitality
- Customer service
- Team management
- Free parking
- Store discount
Quick apply
2d
Assistant Spa Manager
WAVE Spa & Wellness Centre —Beaconsfield
- Weekend availability
- Hospitality
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
1d
Night Manager
Sea Containers London —London
- £36,153 a year
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
14d

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Operations Manager - Banya/Spa

Vapour Baths Limited
London

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year
7 days ago

Benefits

Casual dress
Discounted or free food
Employee discount

Qualifications

Hospitality
Operations management
Customer service
Restaurant management
English
Microsoft Office
Russian
Team management
Organisational skills
Leadership
Communication skills
Time management
Hospitality management

Full job description

Job Overview
We are seeking a dedicated and experienced Operations Manager to oversee the daily operations of our Banya and Spa facilities. The successful candidate will be responsible for ensuring the smooth running of all services, maintaining high standards of customer satisfaction, and leading a team to achieve operational excellence. This role offers an exciting opportunity for a proactive leader with a passion for wellness and hospitality management. The Operations Manager will play a pivotal role in enhancing guest experiences while managing staff, resources, and operational procedures effectively.

Responsibilities

Oversee the day-to-day operations of the spa restaurant, ensuring a smooth, efficient and luxury-level guest experience.
Manage the operational performance of the venue, ensuring high standards across service, staffing, cleanliness, presentation and guest care.
Develop, implement and maintain operational policies, procedures and service standards to improve consistency, productivity and efficiency.
Lead, motivate and manage the operational team, including recruitment, training, rota planning, performance management and ongoing staff development.
Ensure all team members are fully trained in service standards, brand expectations, health and safety, food hygiene and guest handling.
Monitor key performance indicators, including revenue, labour costs, customer satisfaction, service quality, stock control and operational efficiency.
Identify opportunities to improve performance, reduce costs and support financial targets without compromising service quality.
Manage budgets, cost controls and operational expenditure in liaison with the General Manager and Directors.
Monitor inventory, stock levels and supplier performance, ensuring timely ordering and delivery of food, beverage, spa-related and operational supplies.
Build and maintain strong relationships with suppliers, contractors and service providers.
Ensure compliance with all relevant regulatory requirements, including health and safety, food hygiene, licensing, employment law and company policies.
Handle operational issues, guest feedback and customer concerns promptly, professionally and in line with luxury hospitality standards.
Maintain excellent client relations, ensuring regular guests, VIP clients and members receive a personalised and discreet service.
Work closely with the General Manager, Directors, Marketing team and other departments to support business objectives, promotions and events.
Support the planning and delivery of private events, group bookings, member experiences and seasonal campaigns.
Ensure the venue is presented to the highest standard at all times, including ambience, cleanliness, maintenance, uniforms and overall guest journey.
Review staffing levels, rotas and resource allocation to ensure the business is appropriately staffed during peak and quiet periods.
Identify operational risks and implement practical solutions to maintain service continuity and business efficiency.
Promote a positive, professional and service-led culture across the team.

Qualifications

Fluent Russian and English essential.
Proven experience in operations management, hospitality management, restaurant management, spa operations or a similar luxury service environment.
Minimum 5 years’ experience in an operations or hospitality management role.
Experience managing a team of 45+ employees.
Strong leadership skills with the ability to recruit, train, motivate and develop a large team.
Excellent understanding of luxury customer service standards and high-end client expectations.
Strong commercial awareness, including cost control, stock management, labour planning and operational budgeting.
Excellent problem-solving and decision-making skills.
Strong organisational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to work effectively with senior management, staff, suppliers and clients.
Good knowledge of relevant industry regulations, including health and safety, food hygiene and employment best practice.
Proficient in Microsoft Office Suite and confident using operational, booking, rota or POS systems.

Pay: £45,000.00-£55,000.00 per year

Benefits:

Casual dress
Discounted or free food
Employee discount

Work Location: In person

Quick apply

Refine Your Search

spa manager jobs in london ec3a

Operations Manager - Banya/Spa

Spa Manager - Soho Farmhouse

Aveda Salon & Spa Guest Experience Manager - Covent Garden, London 40 Hours

General Manager Club & Spa (Maternity Cover)

Director of Spa and Wellness

Events Floor Manager

General Manager

Spa Director

Fitness Operations Manager

Leisure & Spa Operations Assistant Manager

Facilities Manager

Spa Duty Manager

Fitness Operations Manager

Spa Duty Manager

General Manager – 5* Luxury Hotel (New Opening)

Bespoke Sauna Design Consultant (Business Development Manager), London/Remote, OTE £70k+

Director of Spa and Wellness

Wellness Manager

Assistant Spa Manager

Night Manager

I want to receive the latest job alerts for spa manager in london ec3a

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