Customer service representative Work, Jobs in London En6 (with Salaries)

Weekened Customer Service Agent
Forest —London
- Weekend availability
- Remote
2d
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
14d
Customer Service
Wildkind —London
- £20,000 - £40,000 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
- Annual leave
- Employee discount
Quick apply
21h
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Continuous improvement
Quick apply
Customer Service Agent
Half Moon Street Partners —London
- £35,000 - £38,000 a year
- Full-time
- Spanish
- English
- Analysis skills
- Work from home
- Employee discount
Quick apply
13d
Full Time Day/Night Shifts Customer Service Assistant
Game Nation —Deptford
- £12.71 - £13.21 an hour
- Overtime
- Customer service
- In-person
- Cash handling
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Customer Care Associate
Monica Vinader —London
- Weekend availability
- Travel
Quick apply
Customer Care Advisor
The Bread Factory —London
- Weekend availability
- Customer service
- Bakery
- IT
- Employee discount
Customer Service Live Chat Agent
Mr Lender —Loughton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
6d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- Customer service
- English
- Administrative experience
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
Customer Service Advisor - Bank
Bupa —London
- £13.77 an hour
- Part-time
- CRM software
- Administrative experience
- Medical terminology
- Annual leave
- Gym membership
Quick apply
6d
Customer Success Representative
Propel Together —London
- £35,000 - £40,000 a year
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
6d
Customer Service Representative
Watch Polishing Centre Ltd —London
- £26,000 a year
- Full-time
- Computer literacy
- Basic maths
- English
Quick apply
2d
Customer Support Agent
Vita Mojo —London
- Weekend availability
- Hybrid work
- Hospitality
- HTML
- Annual leave
- Flexitime
Quick apply
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
Customer Representative - Kilburn
Nationwide Building Society —Kilburn
- From £26,500 a year
- Full-time
- Banking
1d
Customer Services Advisor - Permanent
Fortnum & Mason —London
- Full-time
- Microsoft Office
8d

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customer service representative jobs near london en6

Weekened Customer Service Agent

Forest -
London

Apply Now

Job details

2 days ago

Benefits

Private medical insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Customer interaction

Full job description

Hours & Location:

Hours:
Saturday & Sunday 12pm-8pm

Location: Remote in the UK

A bit about Forest

We’re Forest. You know, those shared ebikes in London that look like trees. We’re London’s most sustainable shared ebike operator. We bridge the gap between affordability and sustainability, using advertising revenue to offer all users up to 30 free minutes per ride. Our mission is to help cities move greener—and we’re growing fast.

A bit about the role

We're on the hunt for a friendly, hardworking, and all-around great communicator who cares passionately about delivering top-notch experiences to our users. As our Support & Community Champion, you'll be the eyes and ears of Forest, answering all their questions and resolving any issues via phone, email, or live chat. We hate robotic conversations, so we keep things warm and bubbly - just like you!

Your key responsibilities include:

Being the voice of Forest to new and existing customers via email, phone call, and live chat.
Collecting and sharing customer feedback & insights with the rest of the team for potential improvements to our operations, product, and technology.
Proactively reaching out to customers who may require support by analysing live journeys.
Completing background tasks such as identify verifications, damage reports, ending abandoned rides and other tasks.
Reporting and flagging any bugs immediately to the correct team.
Helping to form our culture and tone of voice, and bring a fresh pair of eyes to everything.
Supporting the Senior Support & Community Manager with any ad-hoc tasks.

Who you are:

You've previously worked in a B2C customer service role (1-2 years of experience)
You're an excellent communicator, both written and verbal.
You’re proactive, you don’t wait for problems, you prevent the problems.
You're Tech Savvy and can learn new systems and software quickly.
You can work independently as well as part of a team and can adapt quickly to any situation.
You have great emotional intelligence - you can relate to anybody, especially with frustrated people.
You have impeccable attention to detail and are well-organised.
You know how to have a laugh and have fun! (who says work has to be boring).

Bonuses but not essential:

You’ve worked closely with other teams in a business (such as Tech, Marketing, Operations) to resolve problems with the product or service.
You're flexible with your working hours and can accommodate overtime opportunities.

What you’ll get in return

Free Forest bike rides for you and a +1 if you’re based in London

25 days holiday pro rata + bank holidays

Private Medical Insurance and Health Insurance Cashplan

‍️Therapy and career coaching sessions through MYNDUP

Annual personal development budget

Enhanced Parental Leave

Regular Socials

Birthday off

Childcare salary sacrifice

Equal opportunities

Forest is an equal opportunities employer. We invest in diversity, assure equality and promote expression. We do not accept any form of harassment, bias or discrimination towards applicants and employees.

If you'd like to share your pronouns, please let us know.

If there are any reasonable adjustments we can include to make our application process easier for you (due to disability, neurodiversity or anything else) please let us know so we can support you.

Want to create a greener future with us? Join us, and Let's reForest the world together!

Apply Now

Refine Your Search

customer service representative jobs in london en6

Weekened Customer Service Agent

Customer Care Associate - Remote (Night Shift)