Passenger ambassador Work, Jobs in London Heathrow Airport (with Salaries)

Area Service Manager - Passenger Cars
BYD Europe —Hounslow
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Brand Activation and Experience Manager
ABM UK —Hounslow
- Full-time
- Project management
- Organisational skills
- Communication skills
Quick apply
Metro Guard - Guildford
South Western Railway —Guildford
- £27,941 - £40,292 a year
- Full-time
- Annual leave
- Employee discount
Flight Coordinator
Newrest —Poyle
- £16.94 an hour
- Full-time
- Customer service
- Driving
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
19h
Account Manager
DO & CO —Hounslow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Referral programme
Quick apply
Metro Guard - Woking
South Western Railway —Woking
- £27,941 - £40,292 a year
- Full-time
- Annual leave
- Employee discount
3d
Workplace Host
ISS Facility Services —London
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Marine Services Technician 3
Hornblower —London
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Driver Operative ( Community Services)
Civic Recruitment Limited —Epsom
- £17.41 an hour
- Temporary
- Customer service
- Administrative experience
- First Aid Certification
Quick apply
3d
Airside PCV Driver
ABM UK —Horley
- £16.69 an hour
- Part-time
- Customer service
- English
- IT
- Employee discount
Quick apply
Captain - Marine Operations
Hornblower —London
- £43,711 - £52,108 a year
- Full-time
- Hospitality
- Master's degree
- Leadership
Quick apply
Giorgio Armani and Designer Fragrances Beauty Advisor, London Gatwick North Terminal(40 Hours)
l'Oréal —London
- Weekend availability
- Sales
- Travel
- Employee discount
Quick apply
Travel Retail Beauty Advisor London Heathrow Terminal 4 (40 Hours)
l'Oréal —London
- Weekend availability
- Sales
- Travel
- Employee discount
Quick apply
Senior HR Business Partner
Addison Lee —London
- £70,000 - £80,000 a year
- Hybrid work
- Management
- Continuous improvement
- Travel
- Health & wellbeing programme
- Annual leave
3d
Giorgio Armani and Designer Fragrances Beauty Advisor, Heathrow Terminal 3 (40 Hours)
l'Oréal —London
- Weekend availability
- Sales
- Travel
- Employee discount
Quick apply
HR Business Partner
Addison Lee —London
- £55,000 - £65,000 a year
- Hybrid work
- Management
- Continuous improvement
- Travel
- Health & wellbeing programme
- Annual leave
3d

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Brand Activation and Experience Manager
ABM UK —Hounslow
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Area Service Manager - Passenger Cars

BYD Europe -
Hounslow

Apply Now

Job details

Benefits

Company pension
Company events
Car scheme

Qualifications

Microsoft Powerpoint
Microsoft Excel
Engineering
Microsoft Office
Agile
Communication skills

Full job description

About the role:

The Area Service Manager play an important role to set up the After Sales activities in the UK Passenger Cars. You will be responsible for building and maintaining a strong and customer focused After Sales service level in UK You will support the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. You will act as contact person for our National Sales Companies and dealers. You will play an important role in implementing and maintaining service products and After Sales propositions. You will secure that the service procedure is carried out correctly and performs all administrative tasks needed.

Under the responsibility of the After-Sales Manager UK the Area Service Manager ’s main mission will be to ensure to support the UK aftersales market and putting customers at the forefront of everything we do.

Working Location: North West England

Responsibilities:

Identify and implement the operational processes and systems necessary to provide exemplary service to dealers.
Facilitate the installation of spare parts during start-ups and product launches.
Identify gaps and support internal departments to resolve issues.
Identify and implement tactical optimization initiatives of daily operations, processes and systems for the efficiency of transportation capacity, warehouses or service centres.
Support and cooperate with other internal departments and legal resources to ensure national laws are adhered to and required reports regarding parts and accessories to local authorities are submitted on time.
Work closely with internal teams, partners and various service providers to optimize customer communication, process flow and parts availability planning with the application and CRM.
Collaborate with sales and service operations in resource planning and process execution, with respect to sales forecasting, inventory level and supply chain management.
Take a customer-centric approach and provide a unique customer experience and easy support.
Use customer feedback to continually improve the service provided to BYD customers.
Understand customer and market trends and anticipate customer expectations within BYD and its competitors.
Provide reports and share information with internal stakeholders to improve customer experience
Document customer updates throughout their journey, using the CRM platform, ensuring up-to-date data capture.
Be the primary point of contact, for the customer, across digital and physical touchpoints via different channels (inbound and outbound).
Be the ambassador of BYD in the area of responsibility.

Your profile:

Degree in Engineering or equivalent.
Proven and certified EV technical experience and know-how is a must have.
Extensive knowledge of diagnosis tools and reports.
Vast experience in a similar job ideally in an agile, start-up environment (hands-on attitude).
Extremely organised, ability to work with parallel workstreams, and manage pressure.
Automotive background in technical roles (ideally for an OEM).
Ability to work with different departments and characters, outstanding communication skills.
Result driven.
Confident in working with Microsoft Office suite (Excel, Powerpoint).

We offer:

Performance and experience based competitive remuneration
25 holidays + public holidays
Scottish Widow workplace pension
Commute allowance
Private healthcare
Salary sacrifice car scheme
Department & company wide teambuilding events.
An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team

Apply Now

Refine Your Search

passenger ambassador jobs in london heathrow airport

Area Service Manager - Passenger Cars

Brand Activation and Experience Manager

Metro Guard - Guildford

Flight Coordinator

Account Manager

Metro Guard - Woking

Workplace Host

Marine Services Technician 3

Driver Operative ( Community Services)

Airside PCV Driver

Captain - Marine Operations

Giorgio Armani and Designer Fragrances Beauty Advisor, London Gatwick North Terminal(40 Hours)

Travel Retail Beauty Advisor London Heathrow Terminal 4 (40 Hours)

Senior HR Business Partner

Giorgio Armani and Designer Fragrances Beauty Advisor, Heathrow Terminal 3 (40 Hours)

HR Business Partner

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